• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • SD-WAN
      • Edge Distribution Platforms
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • Endpoint Management Tools
      • IT Service Management Platforms
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government ERP Solutions
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Digital Shelf Analytics
      • View All
    • Sales

      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Enablement Platforms
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Enterprise Architecture Tools
      • Business Orchestration and Automation Technologies
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Game Engine Software
      • Website Builders
      • Developer Productivity Insight Platforms
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Feature Management
      • Application Crowdtesting Services
      • Test Data Management
      • API Generation Software
      • Prototyping Software
      • Mobile App Analytics
      • AI-Augmented Code Modernization Tools
      • Virtual Reality Development Software
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Green Software Engineering
      • Application Integration Platforms
      • Event Brokers
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • Multiexperience Development Platforms
      • AI Agent Development Platforms for Software Engineering
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Mobile Development Frameworks (Transitioning to Web and Mobile Development Frameworks)
      • Load Testing Tools
      • Blockchain Consulting and Proof-of-Concept Development Services
      • B2B Gateway Software
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Value Stream Management Platforms
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • API and MCP Testing Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. SHL Platform
Logo of SHL Platform

SHL Platform

bySHL
in
4.2
Market Presence: Candidate Relationship Management (CRM) Software, Talent Analytics

Overview

Product Information on SHL Platform

Updated 15th June 2023

What is SHL Platform?

SHL's Talent Management solution provides people insights to businesses at a organizational, team and individual level. Through scientifically-backed workforce data and highly validated talent solutions, organizations can optimally leverage their people's potential and maximize business outcomes. SHL's platform brings all talent data into a single-source, making it easier to improve employee engagement and performance, make faster people decisions, and accelerate diversity, to help create an inclusive culture that supports business agility. SHL's real-time talent insights and analytics, enable you to: Develop and retain your critical talent by measuring competencies across the entire organization. Target your leaders for development with transactional, transformational and network capabilities. Find your Highest Potential (HIPO) employees. Use a scientific approach to build your best sales teams. Increase the accuracy of your succession planning.

SHL Platform Pricing

SHL Platform Product Images

SHL Candidate Experience
SHL Candidate Experience
SHL Talent Management Insights
SHL Talent Management Insights
SHL Talent Development
SHL Talent Development

Overall experience with SHL Platform

Sales Manager
250M - 500M USD, IT Services
FAVORABLE

“SHL Assessment Platform Handles High Volume Hiring But Feedback Remains Limited”

5.0
Sep 16, 2025
The platform is reliable, with standardized tests and its tools are well suited for integrating into recruitment workflows. Using SHL to hire candidates allows assessing large number of candidates efficiently, especially with AI powered or situational judgement tests.
DIRECTOR OF SALES
<50M USD, Services (non-Government)
CRITICAL

“Solid for assessments, not so much for candidate management”

3.0
Jul 10, 2025
Solid for Assessments, not so much for candidate management. Some of our clients use SHL mainly for assessments, their psychometric tests are strong and reliable. But once you move into candidate management, in my opinion it wasn't build with recruiters in mind

About Company

Company Description

Updated 13th October 2023

SHL is a global Talent Insight provider, helping businesses leverage the power of people, science, and technology. With scientifically-backed workforce data and highly validated talent solutions, SHL provides organizations with the insights needed to optimally leverage their people’s potential and maximize business outcomes. SHL equips recruiters and leaders with people insights at an organization, team, and individual level to meet strategic goals with informed decision-making, talent mobility, and building an inclusive culture that supports agility.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1977
Head office location
Thames Ditton, United Kingdom
Number of employees
2500 - 4999
Website
https://shl.com

Do You Manage Peer Insights at SHL?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About SHL Platform
Reviewer Insights for: SHL Platform
Performance of SHL Platform Across Market Features

SHL Platform Likes & Dislikes

Like

SHL uses psychometric research in which the assessments are scientifically designed, validated and regularly reviewed, so organizations can trust that their measure what they claim. In SHL, we have various types of assessments such as personality, cognitive skills, and simulations - which lets the organization cover different angles. SHL works well for high volume hiring, handling many candidate evaluations per month in different geographies. They also provide virtual assessment/development centers and simulation tests, which help with remote or distributed hiring.

Like

Support is responsive, and as I said, psychometric tests are amazing

Like

It can be set up for your exact needs, depending on the employee type you would like to test and to make a perfect match.

Dislike

The time given for some sections, especially for numerical and logical reasoning is unrealistically short. The stress of rushing can lead to mistakes even if the person has the ability to perform. After completing the test, many candidates report not receiving sufficient feedback to understand what went wrong or how they could improve. If the content is very language heavy or assumes native level fluency, non-native speakers may be at a disadvantage unless extra time or practice is available.

Dislike

UI is not great, workflows does not feel smooth and reporting is limited

Dislike

I can't find anything really disliked in this product, some people may think tests are too demanding, but it is something you can adjust on a company basis.

Top SHL Platform Alternatives

Logo of SAP SuccessFactors HCM
1. SAP SuccessFactors HCM
4.4
(1336 Ratings)
Logo of Workday Human Capital Management
2. Workday Human Capital Management
4.5
(958 Ratings)
Logo of UKG Pro
3. UKG Pro
4.1
(630 Ratings)
View All Alternatives

Peer Discussions

SHL Platform Reviews and Ratings

4.2

(20 Ratings)

Rating Distribution

5 Star
45%
4 Star
40%
3 Star
15%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.2

Service & Support

4.2

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Sales Manager
    50M-1B USD
    IT Services
    Review Source

    SHL Assessment Platform Handles High Volume Hiring But Feedback Remains Limited

    5.0
    Sep 16, 2025
    The platform is reliable, with standardized tests and its tools are well suited for integrating into recruitment workflows. Using SHL to hire candidates allows assessing large number of candidates efficiently, especially with AI powered or situational judgement tests.
  • HUMAN RESOURCES SPECIALIST
    <50M USD
    Services (non-Government)
    Review Source

    Visually Intuitive Platform Allows Flexible Setup Despite Perceived Testing Rigor

    4.0
    Feb 9, 2026
    Platform is really good looking, intuitive and well designed
  • IT SERVICE ENGINEER
    <50M USD
    Telecommunication
    Review Source

    Decent platform with potential but limited hands on experience

    4.0
    Sep 11, 2025
    My experience was limited, but from what i did explore it looks well structured and it has useful features. the interface is nice, modern
  • BUSINESS DEVELOPMENT
    1B-10B USD
    Manufacturing
    Review Source

    Effective Assessment Tools With Room for Improvement in Data Driven Insights

    4.0
    Sep 9, 2025
    SHL is a well-established provider of talent assessment and candidate relationship management solutions.
  • IT Associate
    50M-1B USD
    Retail
    Review Source

    SHL Platform Simplifies Talent Search With Web App For HR Professionals

    5.0
    Aug 21, 2025
    SHL is a platform that offers HR talent search services thru a simple strategy: find the best people for the job, this is done thru a web based app that combines different HR needs and provides easy to read results
Showing Result 1-5 of 20

Recommended Gartner Research

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.