Review Summary
See a synthesized overview of the key takeaways from verified reviews of Smartsheet.
Overview
Product Information on Smartsheet
Updated 13th October 2025
What is Smartsheet?
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Overall experience with Smartsheet
President
50M - 250M USD, Real EstateFAVORABLE
“Versatile platform streamlines collaboration and project portfolio management”
Smartsheet is a multi-purpose software. It enables us to handle marketing work, collaborative work and project portfolio management. The software is artificial intelligence enabled and has responsive customer support service providers. Use the product in our industry has enhanced resource planning, workflow automation and and accelerated innovation. It is a scalable and secure tool with very effective analytics and reporting systems. Smartsheet has promoted construction management in our organization from budget tracking, job costing, contract management and customer relationship management.
Data and Analytics Manager
1B - 3B USD, MiscellaneousCRITICAL
“Limitations in Data Handling and Validation Noted with Smartsheet Platform”
Smartsheet is our go to platform for sharing outside the org
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Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Marketing Work Management Platforms
About Company
Company Description
Smartsheet is a modern work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale — all on one real-time, centralized platform, accessible from anywhere, on any device. Over 90% of Fortune 100 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.
Company Details
Company type
Public
Year Founded
2005
Head office location
Bellevue, United States
Number of employees
1001 - 5000
Website
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Director of Architecture
I am looking for some suggestions on Project Management Solutions. This solution should provide things like: - Support both Waterfall and Agile methodologies - Automation workflows - Task Breakdowns - Integrates with Microsoft 365 technology stack. We are a $10B Financial Institution currently using SmartSheet looking to evaluate a newer and more scalable solution.Director of Operations
See Full DiscussionAzure DevOps has decent connectivity with Microsoft365. While it's not designed for waterfall, there's nothing that prevents you from using it that way. There's a plethora of plugins and customizations that may help you do what you want. I agree with Pranay below, there may not be one single provider that can check all the boxes.
Director of IT
We are attempting to leverage SmartSheet as our PPM (Project Management and Resource Management tools). Does anyone else utilize these tools as their PPM solution? If so, what are your key takeaways that we need to consider to make our implementation a success?Chief Executive Officer
See Full DiscussionIMO - Smartsheet, Monday and Wrike are primarily Task management platforms. as Dan says Below much the same.
Enterprise PPMs are about Portfolio management (Governance, Resourcing, Financials, Budgets, ROI, Benefit realization) and Project Delivery (Scheduling, Risks, Status etc).
Its best to work out what your PPM requirements are before looking at tools
Smartsheet Reviews and Ratings
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- President50M-1B USDReal EstateReview Source
Versatile platform streamlines collaboration and project portfolio management
Smartsheet is a multi-purpose software. It enables us to handle marketing work, collaborative work and project portfolio management. The software is artificial intelligence enabled and has responsive customer support service providers. Use the product in our industry has enhanced resource planning, workflow automation and and accelerated innovation. It is a scalable and secure tool with very effective analytics and reporting systems. Smartsheet has promoted construction management in our organization from budget tracking, job costing, contract management and customer relationship management. - Director Of Marketing And Communications50M-1B USDSoftwareReview Source
Collaboration and Automation Highlighted But Mobile App Features Are Limited
For me it works well as my team can collaborate with each other in a more effective way and I can integrate it with my daily life other tools so I can multitask from one place. - Chief Executive Officer50M-1B USDMiscellaneousReview Source
Streamlining Luxury Marketing Collaboration with Smarter Campaign Control.
I use smartsheet as a high-level work management and coordination tool to keep marketing, sales and operations aligned across teams and locations. - Marketing Campaign Manager50M-1B USDTelecommunicationReview Source
Real-Time Control and Clarity Across Telecom Operations
Smartsheet gives me a centralized view of complex telecom operations, things like network rollouts, infrastructure upgrades, timelines and field operations. - Manager50M-1B USDTravel and HospitalityReview Source
Robust automation and reporting drive efficiency, with opportunities to strengthen access and email features.
It is user friendly, intuitive and easy to share with internal and external partners.
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