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Logo of Smartsheet

Smartsheet

bySmartsheet
in
4.5
2025
Market Presence: Collaborative Work Management, Project and Portfolio Management (Transitioning to Strategic Portfolio Management)

Overview

Product Information on Smartsheet

Updated 13th October 2025

What is Smartsheet?

Smartsheet is a software designed to facilitate work management and collaboration by enabling users to organize projects, automate workflows, and track progress in real time. The software provides features such as customizable templates, dashboards, reporting tools, and integration capabilities with various third-party applications. Smartsheet allows teams to assign tasks, set deadlines, and manage resources efficiently. It supports document sharing, version control, and permission settings to maintain data integrity and security. The software addresses business challenges related to project visibility, communication, and operational efficiency by centralizing project information and providing accessible updates for stakeholders.

Smartsheet Pricing

Smartsheet software uses a subscription-based pricing model with multiple tiered plans designed for individuals, businesses, and enterprises. Pricing varies depending on the feature set, user count, and service levels included within each plan, such as collaboration capabilities, automation tools, and reporting features. Enterprise options provide advanced administrative controls and integrations, while user access and capabilities scale according to the selected plan.

Overall experience with Smartsheet

Digital Solutions
50M - 250M USD, Manufacturing
FAVORABLE

“Familiar views support collaboration, though permission settings can cause confusion”

4.0
Jul 7, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director of Marketing
50M - 250M USD, Consumer Goods
CRITICAL

“Learning curve and data requirements create hurdles despite intuitive layout”

3.0
Jul 22, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Marketing Work Management Platforms

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 1st November 2023

Smartsheet is a modern work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale — all on one real-time, centralized platform, accessible from anywhere, on any device. Over 90% of Fortune 100 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
Bellevue, United States
Number of employees
1001 - 5000
Website
https://www.smartsheet.com

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Peer Discussions

Smartsheet Reviews and Ratings

4.5

(107 Ratings)

Rating Distribution

5 Star
60%
4 Star
35%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Digital Solutions
    50M-1B USD
    Manufacturing
    Review Source

    Familiar views support collaboration, though permission settings can cause confusion

    4.0
    Jul 7, 2026
    Smartsheet is a simple to use project planning product that allows you to spend less time configuring and more time planning and collaborating.
  • Digital Solutions
    50M-1B USD
    Manufacturing
    Review Source

    Familiar views support collaboration, though permission settings can cause confusion

    4.0
    Jul 7, 2026
    Smartsheet is a simple to use project planning product that allows you to spend less time configuring and more time planning and collaborating.
  • Read All 107 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Marketing Work Management Platforms
  • Magic Quadrant for Marketing Work Management Platforms
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User Sentiment About Smartsheet
Reviewer Insights for: Smartsheet
Deciding Factors: Smartsheet Vs. Market Average
Performance of Smartsheet Across Market Features

Smartsheet Likes & Dislikes

Like

It has a familiar interface with its grid-based layouts and Gantt, card and timeline views. I appreciate the ability to switch between the different types of views depending on who I am showing it to.

Like

It has a familiar interface with its grid-based layouts and Gantt, card and timeline views. I appreciate the ability to switch between the different types of views depending on who I am showing it to.

Like

It has a familiar interface with its grid-based layouts and Gantt, card and timeline views. I appreciate the ability to switch between the different types of views depending on who I am showing it to.

Dislike

Data needs to be stored on their servers, not the best security-wise. Sheets are always live, which can make editing a challenge.

Dislike

Data needs to be stored on their servers, not the best security-wise. Sheets are always live, which can make editing a challenge.

Dislike

Data needs to be stored on their servers, not the best security-wise. Sheets are always live, which can make editing a challenge.