Overview
Product Information on Sprinklr Unified-CXM Platform
What is Sprinklr Unified-CXM Platform?
Sprinklr Unified-CXM Platform Pricing
Overall experience with Sprinklr Unified-CXM Platform
“Social media analytics weapon to measure online success”
“A decent platform for Social Analytics”
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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About Company
Company Description
Sprinklr is an enterprise that aims to unify different teams to improve customer satisfaction. Established in 2009, the company initially observed that fragmented software solutions were disrupting the customer experience and stifling growth. To address this, Sprinklr developed a single-code architecture platform to eliminate internal organizational silos. The company has now evolved into a prominent organization delivering a Unified Customer Experience Management platform. This system utilizes Sprinklr AI+ to assist teams across customer service and marketing departments in engaging with and enhancing customer experiences across all modern channels. Sprinklr, while based in New York City, operates in 25 countries, across 24 time zones, and serves numerous notable enterprises.
Company Details
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Peer Discussions
Sprinklr Unified-CXM Platform Reviews and Ratings
- HEAD OF REVOPS1B-10B USDManufacturingReview Source
Social media analytics weapon to measure online success
Sprinklr Unified-CXM Platform has a number of adjustable widgets that we used via a simple drag-and-drop process that made it quick and easy to choose what information to display. With the robust analytics we monitor our engagement numbers, track social customer service sentiment charts and we are well equipped to catch any customer service inquiries. We use Sprinklr Unified-CXM Platform dashboard to manage a few different Twitter and Facebook pages.
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