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  3. Staffbase
Logo of Staffbase

Staffbase

byStaffbase
in
4.7
Market Presence: Intranet Packaged Solutions, Employee Communications Applications

Overview

Product Information on Staffbase

Updated 13th October 2025

What is Staffbase?

Staffbase is a software designed for internal communication within organizations, enabling companies to streamline messaging and information sharing with employees. The software offers features such as mobile and desktop access, branded communication channels, targeted messaging, content management, surveys, and analytics. Staffbase facilitates the creation and distribution of newsletters, announcements, and operational updates, ensuring employees receive relevant information based on location, department, or role. Its platform supports integration with existing enterprise systems and provides tools to measure engagement and communication effectiveness. Staffbase addresses challenges related to reaching distributed workforces, improving organizational alignment, and supporting consistent communication across various locations and teams.

Staffbase Pricing

Staffbase software offers a subscription-based pricing model with multiple tiers that vary according to the number of users, selected features, and level of support. The software provides options for customization and additional modules, with pricing that adjusts based on the size and requirements of the organization. Implementation and onboarding services may incur additional costs separate from the software license fees.

Overall experience with Staffbase

Product Manager
250M - 500M USD, Construction
FAVORABLE

“Intuitive Interface and Responsive Assistance Enhance Communication Across Platforms”

5.0
Feb 4, 2026
Staffbase has delivered a solid overall experience, particularly in terms of employee engagement and communication efficiency, which creates great collaboration. It help ensure we feel informed and connected as it enables timely information sharing.
Head of Internal Communications
50M - 250M USD, Construction
CRITICAL

“Don't use the Outlook plug-in”

3.0
Jul 10, 2023
We have had a lot of stability problems using the Outlook plug-in and the advice has been to switch to the web app.

About Company

Company Description

Updated 13th October 2023

Staffbase is an experienced provider of employee communications management solutions for enterprise companies. Our mission is to empower leaders and communicators to drive transformation through internal comms insights, strategies, and solutions. The Staffbase Employee Communications Management Platform is fast to deploy and requires little training for business users, allowing employers to securely reach and engage their employees everywhere with reduced complexity — whether in the office, at home, on the factory floor, or on the road. Staffbase provides branded solutions for more than 2,000 leading companies who are transforming their employee communications, reaching over 13 million employees worldwide.

Company Details

Updated 4th December 2025
Company type
Private
Year Founded
2014
Head office location
Chemnitz, Germany
Number of employees
500 - 999
Website
https://staffbase.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Staffbase
Reviewer Insights for: Staffbase
Deciding Factors: Staffbase Vs. Market Average
Performance of Staffbase Across Market Features

Staffbase Likes & Dislikes

Like

The interface is clean and intuitive which makes it easy for us to navigate without prior training making it an ideal tool for on-boarding. Most features are accessible within a few clicks. The customer support team has been friendly and highly responsive, whenever we seek their assistance they're always ready to offer sufficient support. I also like how it integrates with our existing platforms which makes it easy to maintain a great workflow due to efficient communication.

Like

I like the support we get from rep and the level of data we can get using Staffbase.

Like

I like how Staffbase keeps all teams connected thanks to seamless communication. I like the targeted communication - ensures any message gets to the right teams. The powerful analytics helps in decision making. The tool supports personalization and has helped our business promote a connected work environment.

Dislike

I do not have issues with Staffbase. It has served us well with no major issues faced.

Dislike

The fact it often doesn't save when multiple people are working on it!

Dislike

Staffbase is awesomely equipped with no shortcomings.

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Peer Discussions

Staffbase Reviews and Ratings

Showing data for 110 ratings and reviews for Employee Communications Applications market. View all 229 ratings and reviews across markets for a complete picture.

4.7

(110 Ratings)

Rating Distribution

5 Star
63%
4 Star
34%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Product Manager
    50M-1B USD
    Construction
    Review Source

    Intuitive Interface and Responsive Assistance Enhance Communication Across Platforms

    5.0
    Feb 4, 2026
    Staffbase has delivered a solid overall experience, particularly in terms of employee engagement and communication efficiency, which creates great collaboration. It help ensure we feel informed and connected as it enables timely information sharing.
  • Information Technology Assistant
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Internal Employee Communication Made Easy With Staffbase

    5.0
    Jan 12, 2026
    We use Staffbase to simplify our business workflows thanks to the amazing communication and engagement features it offers. It makes internal communications more efficient, measurable, and targeted, thus ensuring all teams are well informed. The tool has greatly boosted internal engagement and promotes a connected work culture which helps align employees with business goals.
  • PROJECT MANAGER
    50M-1B USD
    Miscellaneous
    Review Source

    An Effective Employee Communication Software - Secure, Fast, and Reliable

    5.0
    Jan 8, 2026
    We use Staffbase to streamline all our internal team communications. It works well both for front-line and remote employees and it makes teamwork easy. The tool effortlessly boosts team engagement and ensures important information/message reaches every employee easily and fast.
  • Responsable Technique
    50M-1B USD
    Construction
    Review Source

    My Experience With Staffbase as A Communication Tool

    5.0
    Sep 5, 2025
    We have been using Staffbase for smooth employee communication and it delivers seamlessly. Sending messages/updates to groups and all employees is easy and this simplifies communication. Its availability on all devices means easy access to information and teams can communicate effortlessly whether in the office or working remotely. It has greatly enhanced productivity.
  • HEAD OF COMMUNICATIONS
    50M-1B USD
    Miscellaneous
    Review Source

    Effective Employee Communication and Experience With Staffbase

    5.0
    Aug 19, 2025
    We have always relied on Staffbase for team communication and it has been awesome. It ensures fast employee communication, is mobile and secure. From getting company updates to streamlining the employee experience, Staffbase has it all. It meets our needs of connecting our teams and delivering company updates flawlessly. Whether teams are on-site or working remotely, it eases our communication needs.
...
Showing Result 1-5 of 110

Recommended Gartner Research

  • Market Guide for Employee Communications Applications

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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