Name: Staffbase
Rating: 4.6 (236 reviews)

Overview

Product Information on Staffbase

Updated 13th October 2025

What is Staffbase?

Staffbase is a software designed for internal communication within organizations, enabling companies to streamline messaging and information sharing with employees. The software offers features such as mobile and desktop access, branded communication channels, targeted messaging, content management, surveys, and analytics. Staffbase facilitates the creation and distribution of newsletters, announcements, and operational updates, ensuring employees receive relevant information based on location, department, or role. Its platform supports integration with existing enterprise systems and provides tools to measure engagement and communication effectiveness. Staffbase addresses challenges related to reaching distributed workforces, improving organizational alignment, and supporting consistent communication across various locations and teams.

Overall experience with Staffbase

Product Manager

250M - 500M USD, Construction

FAVORABLE

“Intuitive Interface and Responsive Assistance Enhance Communication Across Platforms”

5.0

Feb 4, 2026

Staffbase has delivered a solid overall experience, particularly in terms of employee engagement and communication efficiency, which creates great collaboration. It help ensure we feel informed and connected as it enables timely information sharing.

Head of Internal Communications

50M - 250M USD, Construction

CRITICAL

“Don't use the Outlook plug-in”

3.0

Jul 10, 2023

We have had a lot of stability problems using the Outlook plug-in and the advice has been to switch to the web app.

About Company

Company Description

Staffbase is an experienced provider of employee communications management solutions for enterprise companies. Our mission is to empower leaders and communicators to drive transformation through internal comms insights, strategies, and solutions. The Staffbase Employee Communications Management Platform is fast to deploy and requires little training for business users, allowing employers to securely reach and engage their employees everywhere with reduced complexity — whether in the office, at home, on the factory floor, or on the road. Staffbase provides branded solutions for more than 2,000 leading companies who are transforming their employee communications, reaching over 13 million employees worldwide.

Company Details

Company type

Private

Year Founded

2014

Head office location

Chemnitz, Germany

Number of employees

500 - 999

Website

https://staffbase.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Staffbase

Reviewer Insights for: Staffbase

Deciding Factors: Staffbase Vs. Market Average

Performance of Staffbase Across Market Features

Staffbase Likes & Dislikes

The interface is clean and intuitive which makes it easy for us to navigate without prior training making it an ideal tool for on-boarding. Most features are accessible within a few clicks. The customer support team has been friendly and highly responsive, whenever we seek their assistance they're always ready to offer sufficient support. I also like how it integrates with our existing platforms which makes it easy to maintain a great workflow due to efficient communication.

I like the support we get from rep and the level of data we can get using Staffbase.

I like how Staffbase keeps all teams connected thanks to seamless communication. I like the targeted communication - ensures any message gets to the right teams. The powerful analytics helps in decision making. The tool supports personalization and has helped our business promote a connected work environment.

I do not have issues with Staffbase. It has served us well with no major issues faced.

The fact it often doesn't save when multiple people are working on it!

Staffbase is awesomely equipped with no shortcomings.

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Peer Discussions

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Recommended Gartner Insights

Market Guide for Employee Communications Applications (Transitioning to Intranet Packaged Solutions and Frontline Worker Communication Applications)

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50M-1B USD

Construction

Review Source

Intuitive Interface and Responsive Assistance Enhance Communication Across Platforms

Information Technology Assistant

Healthcare and Biotech

Internal Employee Communication Made Easy With Staffbase

Jan 12, 2026

We use Staffbase to simplify our business workflows thanks to the amazing communication and engagement features it offers. It makes internal communications more efficient, measurable, and targeted, thus ensuring all teams are well informed. The tool has greatly boosted internal engagement and promotes a connected work culture which helps align employees with business goals.

PROJECT MANAGER

Miscellaneous

An Effective Employee Communication Software - Secure, Fast, and Reliable

Jan 8, 2026

We use Staffbase to streamline all our internal team communications. It works well both for front-line and remote employees and it makes teamwork easy. The tool effortlessly boosts team engagement and ensures important information/message reaches every employee easily and fast.

It Manager

Telecommunication

A Great Team Communication Software

Feb 5, 2026

Staffbase not only makes team communication easy but also personalizes communications ensures only the right teams get specific updates/messages. The platform ensures consistent messaging across different channels for easy engagement and this helps align teams with business goals. What makes Staffbase better is that it is also mobile.

Responsable Technique

My Experience With Staffbase as A Communication Tool

Sep 5, 2025

We have been using Staffbase for smooth employee communication and it delivers seamlessly. Sending messages/updates to groups and all employees is easy and this simplifies communication. Its availability on all devices means easy access to information and teams can communicate effortlessly whether in the office or working remotely. It has greatly enhanced productivity.