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  1. Home
  2. /
  3. Tata Communications CCaaS
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  5. Alternatives
Logo of Tata Communications CCaaS

Tata Communications CCaaS Alternatives

4.7(28 Ratings)

Considering alternatives to Tata Communications CCaaS? See what this market Tata Communications CCaaS users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Tata Communications CCaaS compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months
How Alternatives Are Selected
Logo of Skype for Business
1. Skype for Business

By Microsoft

4.2
(2779 Ratings)
Robust unified communication platform that integrates various communication tools into single interfaceRead all insights and reviews for Skype for Business

Where Tata Communications CCaaS Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Tata Communications CCaaS
Logo of Cisco Unified Communications Manager
2. Cisco Unified Communications Manager

By Cisco Systems

4.5
(321 Ratings)
CUCM is a powerful and dependable enterprise-grade communications system. While it may have a steep learning curve and higher costs, it delivers exceptional performance and flexibility once properly setup. Ideal for organizations that prioritize security, reliability, and integration with Cisco's broader ecosystem. Read all insights and reviews for Cisco Unified Communications Manager

Where Tata Communications CCaaS Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Tata Communications CCaaS
Logo of Lync 2013 (Legacy)
3. Lync 2013 (Legacy)

By Microsoft

4.3
(290 Ratings)
comfortable chat, I used lync in my company as communication sistem with my colleagues. eazy menu and works perfectly Read all insights and reviews for Lync 2013 (Legacy)

Where Tata Communications CCaaS Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Tata Communications CCaaS
Logo of MiVoice Connect
4. MiVoice Connect

By Mitel

3.9
(85 Ratings)
It is the best vendor and easy to integrate and configure of mivoice connectRead all insights and reviews for MiVoice Connect

Where Tata Communications CCaaS Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Tata Communications CCaaS
Logo of Lync 2010 (Legacy)
5. Lync 2010 (Legacy)

By Microsoft

4.1
(66 Ratings)
Easily schedule meetings, join meetings, and invite people based on your company's Outlook calendar. A single interface that makes voice communication, instant messaging, audio-video communication and online conferences richer.Read all insights and reviews for Lync 2010 (Legacy)

Where Tata Communications CCaaS Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Tata Communications CCaaS
Logo of Avaya Aura Communication Manager
6. Avaya Aura Communication Manager

By Avaya

4.2
(65 Ratings)
Main reason is that easy command easy to create station, easy to create call forwarding , if any error is there then we take trace also avaya support is very helpfullRead all insights and reviews for Avaya Aura Communication Manager

Where Tata Communications CCaaS Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Tata Communications CCaaS
Logo of MiCollab
7. MiCollab

By Mitel

4.4
(63 Ratings)
The Mitel MiCollab solution is an effective collaboration tool that brings the power of Mitel telephony into a portable environment. With MiCollab, we find a rich and seamless interfaceRead all insights and reviews for MiCollab

Where Tata Communications CCaaS Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Tata Communications CCaaS
Logo of Tata Communications Global SIP Connect
8. Tata Communications Global SIP Connect

By Tata Communications

4.6
(53 Ratings)
Over experience with the setup and implementation of this service was very good. We were able to work with the Vendor to implement the solution as we need it implemented, which was very important.Read all insights and reviews for Tata Communications Global SIP Connect
Compare with Tata Communications CCaaS
Showing Result 1-8 of 30

Top Alternatives to Tata Communications CCaaS

  • Skype for Business
  • Cisco Unified Communications Manager
  • Lync 2013 (Legacy)
  • MiVoice Connect
  • Lync 2010 (Legacy)
  • Avaya Aura Communication Manager
  • MiCollab
  • Tata Communications Global SIP Connect

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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