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Livechat is currently being used as a support tool for our sales and marketing efforts. Although it is primarily a customer service software , its broad range of use-cases has made it possible for my department to take advantage of select features present on the Livechat platform , for other purposes asides its primary functionality of being an helpdesk tool. At this time, we use Livechat to continuously increase our marketing email list and also for engagement with potential sales leads across a variety of channels, beyond just our mobile apps. or product platforms.
Read all insights and reviews for LiveChatChatbot made our first foray into automated chat with potential clients and donors so easy. Though a bit complex at first to navigate, once you learn the ins and outs of building the Chat process, it's simple to add on and adjust as needed.
Read all insights and reviews for ChatBotWhere Tidio Scored Higher
Talkdesk has proven to be a high-quality tool, meeting operational needs with robustness, reliability, and an intuitive user experience. The platform offers features that support both the management and execution of customer service, providing greater agility, productivity, and control over processes.
Read all insights and reviews for Talkdesk