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  3. UiPath Agentic Automation
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UiPath Agentic Automation

byUiPath
in
4.8
2026
Market Presence: Robotic Process Automation, Process Mining Platforms (Transitioning to Process Intelligence Platforms)

Overview

Overall experience with UiPath Agentic Automation

Data and Analytics Manager
1B - 3B USD, Insurance (except health)
FAVORABLE

“UiPath Streamlines Automation With Intuitive Tools but Advanced Features Remain Complex”

5.0
Feb 3, 2026
My overall experience with UiPath has been very positive. The platform has proven to be robust, intuitive, and higlhly adaptable to the automation needs we manage at our org. Its user-friendly interface, combined with a wide ser of pre-built activities and strong integration capabilities, has allowed us to streamline processes efficiently and reduce manual workloads across different areas.
There are no reviews in this category.
CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Robotic Process Automation

About Company

Company Description

Updated 7th December 2023

UiPath is a global entity whose focus lies in utilizing the transformative capabilities of AI and automation to unleash the limitless potential of individuals and facilitate human progress. Currently, the company is expanding its horizons beyond Robotic Process Automation, offering a highly effective and user-friendly AI-Powered Business Automation Platform. It is driven to bring together the leading minds to bring forth the next big leap in AI-powered automation. The company, based in New York City, operates developmental centers scattered throughout the United States, Romania, India, and Japan.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
New York, United States
Number of employees
1001 - 5000
Website
http://www.uipath.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About UiPath Agentic Automation
Reviewer Insights for: UiPath Agentic Automation

UiPath Agentic Automation Likes & Dislikes

Like

What I like most about UiPath is its ability to simplify and accelerate automation development through an intuitive and well-structured environment. The platform offers a rich library of pre-built activities, connectors, and templates that significantly reduce development time and allow us to focus on solving business challenges rather than building everything from scratch. I also value its strong orchestration and monitoring capabilities. UiPath Orchestrator provides full visibility of our automation ecosystem, making it easy to schedule, manage, and scale robots as our needs grow. This has been essential for maintaining reliability and operational continuity to automated processes. Additionally, the constant evolution of the platform, especially with AI-powered features, document understanding, and improved integrations, has enabled us to expand use cases and deliver more impactful automation initiatives across the organization.

Like

Studio was super easy to learn, a great marketplace to access pre-developed activities, and the ease of actual automation. Orchestrator is the perfect tool for scheduling, managing, and the tracking of processes. Lastly, Agent Builder makes it super easy to create agents. I did struggle at first as UiPath kept changing the model but now it seems like they have a base in place and are just adding new features.

Like

What I like most about the product is how seamlessly it brings powerful agentic capabilities together with an intuitive learning experience. The rapid innovation, thoughtful features, and strong community support make it easy to adopt, experiment, and continuously grow while building real-world solutions.

Dislike

Some of its components, especially those related to advanced automation, AI features and document understanding, still require considerable configuration effort and can feel complex for new or non-technical users. While the platform is useful, achieving optimal performance sometimes involves navigating multiple tools, packages, or dependencies that are not always straightforward.

Dislike

There is no global view of the daily or weekly schedule. I think it has to do with Queue triggers but with the dispatcher/performer process layout, it should be able to create a step back view of scheduled automations. Analytics is great but there needs to be a way to select what queues/processes are calculated into savings. Lastly, there needs to be a way to mass update libraries across all processes. When a change happens, they have to be manually updated.

Dislike

What I probably dislike is the analytics around AI unit usage, which could be updated faster and made more real-time to provide better visibility and control.

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Peer Discussions

What Your Peers Are Saying About UiPath Agentic Automation

Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate)  platforms as part of their organizations?  What were the primary drivers for organizing this way?  Benefits?
Program Director, Intelligent Automation + Entrepreneur
I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.
See Full Discussion
22 Sep 20252.6k Views3 Comments
CIO
We have ServiceNow as a platform and I need to automate our Joiners, Movers and Leavers process. ServiceNow are trying to push their HR module which is overkill for what I need. We have also implemented some RPA with UiPath which seems to be going well. Has anyone been able to successfully automate JML? Is so, would you mind sharing any tips?
VP of IT
I would recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.
See Full Discussion
13 Nov 20232.8k Views2 Comments

UiPath Agentic Automation Reviews and Ratings

Showing data for 10 ratings and reviews for Business Orchestration and Automation Technologies market. View all 2603 ratings and reviews across markets for a complete picture.

4.8

(10 Ratings)

Rating Distribution

5 Star
80%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.8

Service & Support

4.7

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Data and Analytics Manager
    1B-10B USD
    Insurance (except health)
    Review Source

    UiPath Streamlines Automation With Intuitive Tools but Advanced Features Remain Complex

    5.0
    Feb 3, 2026
    My overall experience with UiPath has been very positive. The platform has proven to be robust, intuitive, and higlhly adaptable to the automation needs we manage at our org. Its user-friendly interface, combined with a wide ser of pre-built activities and strong integration capabilities, has allowed us to streamline processes efficiently and reduce manual workloads across different areas.
  • Director of Operations
    50M-1B USD
    Banking
    Review Source

    Strengths in UiPath Automation Offset by Scheduling and Library Update Challenges

    5.0
    Feb 2, 2026
    I truly love UiPath and the platform they have built. I have used other automation platforms and UiPath is the best. Whether it is on the relationship side, the annual conference, or the actual platform. It gives me everything I need to be able to automate.
  • IT Manager
    <50M USD
    Manufacturing
    Review Source

    Uipath Agentic Journey: What Worked & What can be improved

    5.0
    Jan 31, 2026
    UiPath is currently leading the agentic race with truly next-level capabilities. The pace of innovation, combined with strong community support, makes the learning experience smooth and enables practitioners to move forward with confidence and speed.
  • Software Development Manager
    Gov't/PS/Ed
    Education
    Review Source

    UiPath Delivers Structured Automation Framework With High Accessibility and Integration

    5.0
    Jan 28, 2026
    My experience with UiPath has been very positive. I believe they deliver a structured framework that helps accelerate automation delivery while ensuring consistency and quality across projects.
  • Engineer
    <50M USD
    IT Services
    Review Source

    Facilitates Unified Operations But Demands Effort in Change Management Processes

    5.0
    Feb 9, 2026
    Our overall experience has been very positive. It acts as a unifying layer that connects automation, workflows and decisioning into a single coherent operating model. What truly differentiates it is how effectively it synchronizes human, bot and application while maintaining control, transparency and scalability.
Showing Result 1-5 of 28

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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