Name: UiPath Platform
Rating: 4.5 (2786 reviews)

Overview

Review Summary

AI Generated Using Real User Reviews

See a synthesized overview of the key takeaways from verified reviews of UiPath Platform.

Product Information on UiPath Platform

Updated 5th May 2026

What is UiPath Platform?

UiPath is the Agentic Business Orchestration platform: a single enterprise control plane that coordinates end-to-end processes across AI agents, robots, people, documents, and applications. Unlike point automation tools that execute isolated tasks, UiPath manages the full process lifecycle: maintaining state across long-running workflows, handling dynamic cases with built-in exception management, and orchestrating multiple agents, regardless of where they were built, under a unified governance layer. This is what turns AI potential into reliable, measurable business execution. UiPath delivers this through a unified low-code/pro-code builder environment with natively integrated document understanding, enterprise-grade testing, and unmatched deployment flexibility across cloud and on-premises, so enterprises can scale agentic automation with the speed, safety, and control that production demands.

Overall experience with UiPath Platform

IT Services Associate

<50M USD, Software

FAVORABLE

“Discovery Phase Enhanced by Automation but Manual Intervention Sometimes Needed”

4.0

Apr 20, 2026

Process mining really helps in the discovery phase of the projects

Business Development Associate

<50M USD, IT Services

CRITICAL

“Strong RPA Integration with Room for Improvement in Process Mining Capabilities”

3.0

Jul 10, 2025

UiPath is primarily known for its process automation capabilities. While it does have a good user interface and strong integration with its RPA capabilities, the limited customization options to accommodate complex workflows, not-so-robust comparative process mining capabilities, and challenges working with disparate data sources hinder its effectiveness. Worth exploring other options.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Robotic Process Automation

About Company

Company Description

UiPath is a global entity whose focus lies in utilizing the transformative capabilities of AI and automation to unleash the limitless potential of individuals and facilitate human progress. Currently, the company is expanding its horizons beyond Robotic Process Automation, offering a highly effective and user-friendly AI-Powered Business Automation Platform. It is driven to bring together the leading minds to bring forth the next big leap in AI-powered automation. The company, based in New York City, operates developmental centers scattered throughout the United States, Romania, India, and Japan.

Company Details

Company type

Public

Year Founded

2005

Head office location

New York, United States

Number of employees

1001 - 5000

Website

http://www.uipath.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About UiPath Platform

Reviewer Insights for: UiPath Platform

Deciding Factors: UiPath Platform Vs. Market Average

Performance of UiPath Platform Across Market Features

UiPath Platform Likes & Dislikes

Its capabilities become valuable because it eliminates reliance on manual interviews, assumptions and documentation.

User friendly interface, real-time data analytics and cohesive integration with its RPA.

Integration with Enterprise systems like connectors with SAP, ServiceNow and micorspft ecosystem make it easier to embed automation into IT landscape. UiPath Orchestrator which is a robust tool monitoring and scaling automations. StudioX enables non-technical users to automate daily tasks and Studio provides developers more flexibility to design more complex worflows

Sometimes it requires a manual touch rest everything feels perfect

1. Integration challenges with disparate data sources 2. Limited comparative capabilities - surface level insights into process variations and performance benchmarking 3. Limited customization

Price since it is expensive, performance slow down when high volume of logs, Not easy to drive adoption of the platform at clients

Top UiPath Platform Alternatives

Peer Discussions

What Your Peers Are Saying About UiPath Platform

Director of IT

Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate) platforms as part of their organizations? What were the primary drivers for organizing this way? Benefits?

Program Director, Intelligent Automation + Entrepreneur

I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.

See Full Discussion

22 Sep 20252.7k Views3 Comments

CIO

We have ServiceNow as a platform and I need to automate our Joiners, Movers and Leavers process. ServiceNow are trying to push their HR module which is overkill for what I need. We have also implemented some RPA with UiPath which seems to be going well. Has anyone been able to successfully automate JML? Is so, would you mind sharing any tips?

VP of IT

I would recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.

See Full Discussion

13 Nov 20232.8k Views2 Comments

UiPath Platform Reviews and Ratings

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IT Services Associate
<50M USD
Software
Review Source
Discovery Phase Enhanced by Automation but Manual Intervention Sometimes Needed
4.0
Apr 20, 2026
Process mining really helps in the discovery phase of the projects
Head of Hyperautomation Services BENE
<50M USD
IT Services
Review Source
UiPath Enables Rapid Automation but Presents Challenges With Pricing and Adoption
5.0
Aug 25, 2025
My overall experience with UiPath has been very positive. The platform has allowed me to scale automation rapidly across various business areas while maintaining control and governance. I has worked with automating repetive tasks and processes and integrating with wide range of enterprise softwares.
TECHNOLOGY ANALYAST
50M-1B USD
Banking
Review Source
Extensive Integrations and Visual Development Make UiPath Adaptable for Enterprises
5.0
Aug 18, 2025
UiPath is a leading enterprise-grade RPA and automation platform that combines low-code drag and drop workflow design with AI enhanced capabilities, which helps automate repetitive tasks at scale.
IT Services Associate
50M-1B USD
IT Services
Review Source
UiPath Offers Flexible Automation but Package Management Remains a Challenge
5.0
Aug 6, 2025
I've worked with both uipath and blueprism, and honestly, I found uipath is more easier and multiple ways that I can find the solution to use. Also, uipath connects better to with other apps that feels more modern overall, I would say my experience with Uipath was smoother and more flexible.
GLOBAL DATA LEADER
10B+ USD
Retail
Review Source
UI Path Expands Into Process Mining With Promising Integration Efforts
4.0
Aug 19, 2025
UI path has been great RPA solution, they are joining the Process mining - good potential but a long road ahead.

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