• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Identity Governance and Administration
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Test Data Management
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Application Integration Platforms
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Independent Third-Party Software Support of Megavendors
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Microsoft 365 Implementation and Support Services
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Multiexperience Development Platforms
      • Application Composition Platform
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. UiPath Platform
Logo of UiPath Platform

UiPath Platform

byUiPath
in
4.4
2026
Market Presence: Robotic Process Automation, Process Mining Platforms (Transitioning to Process Intelligence Platforms)

Overview

Overall experience with UiPath Platform

Head of Hyperautomation Services BENE
<50M USD, IT Services
FAVORABLE

“UiPath Enables Rapid Automation but Presents Challenges With Pricing and Adoption”

5.0
Aug 25, 2025
My overall experience with UiPath has been very positive. The platform has allowed me to scale automation rapidly across various business areas while maintaining control and governance. I has worked with automating repetive tasks and processes and integrating with wide range of enterprise softwares.
Business Development Associate
<50M USD, IT Services
CRITICAL

“Strong RPA Integration with Room for Improvement in Process Mining Capabilities”

3.0
Jul 10, 2025
UiPath is primarily known for its process automation capabilities. While it does have a good user interface and strong integration with its RPA capabilities, the limited customization options to accommodate complex workflows, not-so-robust comparative process mining capabilities, and challenges working with disparate data sources hinder its effectiveness. Worth exploring other options.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Robotic Process Automation

About Company

Company Description

Updated 7th December 2023

UiPath is a global entity whose focus lies in utilizing the transformative capabilities of AI and automation to unleash the limitless potential of individuals and facilitate human progress. Currently, the company is expanding its horizons beyond Robotic Process Automation, offering a highly effective and user-friendly AI-Powered Business Automation Platform. It is driven to bring together the leading minds to bring forth the next big leap in AI-powered automation. The company, based in New York City, operates developmental centers scattered throughout the United States, Romania, India, and Japan.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
New York, United States
Number of employees
1001 - 5000
Website
http://www.uipath.com

Do You Manage Peer Insights at UiPath?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About UiPath Platform
Reviewer Insights for: UiPath Platform
Deciding Factors: UiPath Platform Vs. Market Average
Performance of UiPath Platform Across Market Features

UiPath Platform Likes & Dislikes

Like

Integration with Enterprise systems like connectors with SAP, ServiceNow and micorspft ecosystem make it easier to embed automation into IT landscape. UiPath Orchestrator which is a robust tool monitoring and scaling automations. StudioX enables non-technical users to automate daily tasks and Studio provides developers more flexibility to design more complex worflows

Like

User friendly interface, real-time data analytics and cohesive integration with its RPA.

Like

The tool shines with its extensive integrations, visual development experience, and breadth of features from prebuilt automation components to strong reporting and analytics, making it adaptable for a wide range of enterprise scenarios.

Dislike

Price since it is expensive, performance slow down when high volume of logs, Not easy to drive adoption of the platform at clients

Dislike

1. Integration challenges with disparate data sources 2. Limited comparative capabilities - surface level insights into process variations and performance benchmarking 3. Limited customization

Dislike

Its resource-heavy implementation can be complex, stability can falter under edge case conditions, and developers face limitations with debugging tools and orchestration flexibility.

Top UiPath Platform Alternatives

Logo of Celonis Process Intelligence Platform
1. Celonis Process Intelligence Platform
4.4
(676 Ratings)
Logo of IBM Process Mining
2. IBM Process Mining
4.4
(179 Ratings)
Logo of Power Automate Process Mining
3. Power Automate Process Mining
4.3
(105 Ratings)
View All Alternatives

Peer Discussions

What Your Peers Are Saying About UiPath Platform

Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate)  platforms as part of their organizations?  What were the primary drivers for organizing this way?  Benefits?
Program Director, Intelligent Automation + Entrepreneur
I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.
See Full Discussion
22 Sep 20252.7k Views3 Comments
CIO
We have ServiceNow as a platform and I need to automate our Joiners, Movers and Leavers process. ServiceNow are trying to push their HR module which is overkill for what I need. We have also implemented some RPA with UiPath which seems to be going well. Has anyone been able to successfully automate JML? Is so, would you mind sharing any tips?
VP of IT
I would recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.
See Full Discussion
13 Nov 20232.8k Views2 Comments

UiPath Platform Reviews and Ratings

Showing data for 138 ratings and reviews for Process Mining Platforms (Transitioning to Process Intelligence Platforms) market. View all 2648 ratings and reviews across markets for a complete picture.

4.4

(138 Ratings)

Rating Distribution

5 Star
50%
4 Star
47%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Head of Hyperautomation Services BENE
    <50M USD
    IT Services
    Review Source

    UiPath Enables Rapid Automation but Presents Challenges With Pricing and Adoption

    5.0
    Aug 25, 2025
    My overall experience with UiPath has been very positive. The platform has allowed me to scale automation rapidly across various business areas while maintaining control and governance. I has worked with automating repetive tasks and processes and integrating with wide range of enterprise softwares.
  • TECHNOLOGY ANALYAST
    50M-1B USD
    Banking
    Review Source

    Extensive Integrations and Visual Development Make UiPath Adaptable for Enterprises

    5.0
    Aug 18, 2025
    UiPath is a leading enterprise-grade RPA and automation platform that combines low-code drag and drop workflow design with AI enhanced capabilities, which helps automate repetitive tasks at scale.
  • IT Services Associate
    50M-1B USD
    IT Services
    Review Source

    UiPath Offers Flexible Automation but Package Management Remains a Challenge

    5.0
    Aug 6, 2025
    I've worked with both uipath and blueprism, and honestly, I found uipath is more easier and multiple ways that I can find the solution to use. Also, uipath connects better to with other apps that feels more modern overall, I would say my experience with Uipath was smoother and more flexible.
  • GLOBAL DATA LEADER
    10B+ USD
    Retail
    Review Source

    UI Path Expands Into Process Mining With Promising Integration Efforts

    4.0
    Aug 19, 2025
    UI path has been great RPA solution, they are joining the Process mining - good potential but a long road ahead.
  • Chief Audit Executive
    <50M USD
    Banking
    Review Source

    AI Features Enable Efficient Task Mining and Document Understanding Capabilities

    4.0
    Jul 28, 2025
    AI powered feature as strong which can do task mining and can understand the documents. The UIPath academy helps a lot and provides many things to learn. The ability to support any any bots whether attended or unattended.
...
Showing Result 1-5 of 156

Recommended Gartner Insights

  • Critical Capabilities for Process Mining Platforms (Transitioning to Process Intelligence Platforms)
  • Magic Quadrant for Process Mining Platforms (Transitioning to Process Intelligence Platforms)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.