Name: UKG Pro
Rating: 4.1 (645 reviews)

Overview

Product Information on UKG Pro

Updated 17th November 2025

What is UKG Pro?

UKG Pro is a human capital management software designed to help organizations manage various aspects of the employee lifecycle, including payroll, talent acquisition, workforce management, and benefits administration. The software offers tools for employee data management, performance reviews, and compliance, supporting businesses in streamlining HR processes and improving workforce productivity. UKG Pro provides reporting and analytics features to assist in decision-making related to human resources and organizational planning, aiming to address challenges associated with human resource administration and operational efficiency.

Overall experience with UKG Pro

Customer Service & Support Associate

<50M USD, Banking

FAVORABLE

“UKG Pro Centralizes Payroll and Scheduling but Some Menus Are Difficult to Locate”

5.0

Jan 20, 2026

UKG Pro is a reliable platform. The interface is user-friendly and makes tracking payroll, time off, reviews and other employee information easier to navigate and straightforward.

DIRECTOR

250M - 500M USD, Healthcare and Biotech

CRITICAL

“Exploring Software: User-friendly but with Hitches”

3.0

Apr 14, 2025

Has been a learning experience. Some parts are easy to use and some would be easier if there were more detailed job aides provided.

About Company

Company Description

UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.

Company Details

Company type

Private

Year Founded

2020

Head office location

United States

Number of employees

10001+

Website

https://www.ukg.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: UKG Pro

Performance of UKG Pro Across Market Features

UKG Pro Likes & Dislikes

It saves time by automating tasks like payroll and time-tracking. Employee information, schedules, and payroll are all in one platform.

User friendly for both supervisor and employee

The product ensures employee mobility and workforce optimisation. UKG PRO has enabled us to solve our various human resource management challenges, thus reducing complexity and saving costs. Reporting and analytics features of the product are efficient and reliable.

Some menus and options are hard to find and could be made more user-friendly.

Product has some kinks with the training portion loss of dates.

UKG PRO is a good tool for employee performance management. Every aspect of the software is great. No dislikes.

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Recommended Gartner Insights

Market Guide for Employee Performance Management Systems

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<50M USD

Banking

Review Source

UKG Pro Centralizes Payroll and Scheduling but Some Menus Are Difficult to Locate

Human Resources

50M-1B USD

Services (non-Government)

A fantastic product for employee performance management.

4.0

Jul 9, 2025

We have been using UKG PRO as our sole employee performance management software in our organisation to date. The product has enabled us to improve compensation planning and forecasting. Performance management processes and payroll administration have been made seamless through the implementation of the product. Ease of customization and availability of quality vendor amd customer support services ensures effectiveness of the product. The product integrates well with our other systems and fully automates HR management processes.

Assistante RH

Retail

A great employee performance management tool.

Jun 24, 2025

The software is a cloud-based solution for employee performance management. It provides quality customer service to customers and assists in payroll processing and management. The software is very easy to implement and intuitive for end users. Integration of the product with other systems, especially those of HR, is seamless and unlimited.

Healthcare and Biotech

Exploring Software: User-friendly but with Hitches

HEAD OF IT

UKG Employee Success Module: A Comprehensive Yet Complex Solution

Jan 28, 2025

The UKG employee success module is comprehensive and highly customizable, but the UI is a bit lacking for a modern platform.