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Logo of Unily

Unily

byUnily
in
4.7
Market Presence: Intranet Packaged Solutions, Employee Communications Applications (Transitioning to Intranet Packaged Solutions and Frontline Worker Communication Applications)

Overview

Overall experience with Unily

SENIOR COMMUNICATIONS MANAGER
10B - 30B USD, Retail
FAVORABLE

“Efficient Upgrades, Product Innovations, Help Small Teams Maximize Potential”

5.0
May 12, 2026
As a small team we find using the CMS pretty straight forward and training others is not too bad. However, at the moment we aren't taking full advantage of all the features and updates the product has to offer. Through tailored meetings and guidance, I feel that our customer manager has done an amazing job at keeping us updated and motivated. We had productive sessions on looking to the future and ways we can improve not only our employee expereince with the product but also how we can become more efficient as a team and work smarter using technology.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 21st March 2025

Unily is an organization-oriented platform aimed at enhancing employee experiences by promoting connectivity, knowledge, and engagement throughout the workforce. The primary business problem that Unily addresses is effective communication and interaction among employees across diverse enterprise environments.

Company Details

Updated 21st March 2025
Company type
Private
Year Founded
2005
Head office location
London, United Kingdom
Number of employees
201 - 500

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Unily Reviews and Ratings

Showing data for 59 ratings and reviews for Intranet Packaged Solutions market. View all 73 ratings and reviews across markets for a complete picture.

4.7

(59 Ratings)

Rating Distribution

5 Star
68%
4 Star
32%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.7

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  • SENIOR COMMUNICATIONS MANAGER
    10B+ USD
    Retail
    Review Source

    Efficient Upgrades, Product Innovations, Help Small Teams Maximize Potential

    5.0
    May 12, 2026
    As a small team we find using the CMS pretty straight forward and training others is not too bad. However, at the moment we aren't taking full advantage of all the features and updates the product has to offer. Through tailored meetings and guidance, I feel that our customer manager has done an amazing job at keeping us updated and motivated. We had productive sessions on looking to the future and ways we can improve not only our employee expereince with the product but also how we can become more efficient as a team and work smarter using technology.
  • Communications Associate
    10B+ USD
    Hardware
    Review Source

    Robust integration focus drives continuous improvement, but search needs work

    4.0
    Jun 1, 2026
    Unily is a complete platform that helped us to address our major pain points. It has a great focus on integrations; it develops next steps and has a strong vision about the future needs of employees which helps us to continuously improve where needed and focus on other relevant improvements. the cms is easy to use so our hundreds of content manager feel comfortable using it and publishing information
  • Software Developer
    10B+ USD
    IT Services
    Review Source

    Solid CMS functionality for EX, but deeper customization is limited

    5.0
    May 27, 2026
    Unily has a great package of functionality to get you started in improving EX and allows customization.
  • HEAD OF INTERNAL COMMS
    50M-1B USD
    IT Services
    Review Source

    Unparalleled Support and Collaborative Features: A Client's Experience

    5.0
    Jun 4, 2025
    My experience with Unily has been fantastic. The service has been exceptional and the support is second to none. Our CSM is always on hand to answer questions, solve queries and generally bounce ideas off. They've encouraged us to collaborate with their other customers, also, to help one another with our experiences. In terms of the product, I am an absolute advocate of Unily. I have seen it evolve over the years, going from strength to strength in terms of its product offering; well designed and useful features, engagement widgets, user experiences and more.
  • Corporate Communications Specialist
    1B-10B USD
    Retail
    Review Source

    Efficient Intranet Platform for Sharing Company Resources and Information

    5.0
    Jun 14, 2025
    Unily provides a great platform for our internal Intranet. We are able to share resources and tools as well as company information easily with employees.
...
Showing Result 1-5 of 59

Recommended Gartner Insights

  • Critical Capabilities for Intranet Packaged Solutions
  • Magic Quadrant for Intranet Packaged Solutions
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Reviewer Insights for: Unily
Deciding Factors: Unily Vs. Market Average
Performance of Unily Across Market Features

Unily Likes & Dislikes

Like

Constant updates and innovation Consistent support Motivating us to grow and have clear success plans for the future

Like

the offer a complete package with lots of expertise on different levels to support you in being successful. we have a great collaboration

Like

A great CMS package and implementation team to get started.

Dislike

The added cost from professional services for minor configurations, as it is outside of our budget often.

Dislike

the search capabilities and integration of external tools need to improve.

Dislike

The basics are good but if youd like more in depth or customization, some things are just not possible or not available.