When I Work

4.5

Overview

Product Information on When I Work

Updated 13th October 2025

What is When I Work?

When I Work is a software designed for employee scheduling and time tracking, aiming to improve workforce management in various business environments. It provides tools for creating and sharing work schedules, tracking attendance, managing shift swaps, and monitoring labor costs. The software includes features such as mobile access, notifications, and integration with payroll systems, allowing users to manage staffing needs and employee availability efficiently. By streamlining the scheduling and attendance process, the software addresses challenges related to shift management, resource allocation, and communication between managers and employees. This helps organizations reduce administrative workload and minimize scheduling conflicts.

Overall experience with When I Work

OPERATIONS EHS MANAGER
3B - 10B USD, Energy and Utilities
FAVORABLE

Improving User Experience: A Look at 'When I Work' App

4.0
Oct 4, 2024
When I work is a good app for tracking shifts, but the user experience could be improved.
Instructional Designer I
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

Simple time tracking tool

3.0
Mar 28, 2022
When I Work offers easy scheduling and flexibility for employees. The time tracker has been widely used by my company and allows employees to integrate schedules and easily schedule breaks and time off. When I Work is a great solution for hourly employees to keep track of hours worked and payroll purposes.

About Company

Company Description

When I Work is a company that specializes in shift-based workforce management software, designed to provide an employee-focused interface that encourages fair scheduling and improved work life management. This platform streamlines the process of scheduling, time tracking and communication for shift workers. It aims to increase productivity and satisfaction among team members by making every working hour more valuable and meaningful. The company's primary aim is to simplify operations for small businesses that rely on shift-based workplaces.

Company Details

Company type
Private
Year Founded
2010
Head office location
Minneapolis, United States
Number of employees
51 - 200

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: When I Work
Deciding Factors: When I Work Vs. Market Average
Performance of When I Work Across Market Features

When I Work Likes & Dislikes

Top When I Work Alternatives

4.8
(805 Ratings)
4.4
(241 Ratings)
4.4
(207 Ratings)

Peer Discussions

When I Work Reviews and Ratings

4.5

(127 Ratings)

Rating Distribution

5 Star
57%
4 Star
40%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

Last 12 Months
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  • OPERATIONS EHS MANAGER
    1B-10B USD
    Energy and Utilities
    Review Source

    Improving User Experience: A Look at 'When I Work' App

    4.0
    Oct 4, 2024
    When I work is a good app for tracking shifts, but the user experience could be improved.
  • ENGINEER SPECIALIST
    50M-1B USD
    Software
    Review Source

    WIW: Simplifying Employeee Scheduling for Enhanced Workforce Management

    5.0
    Feb 23, 2024
    WIW offered a streamlined and user friendly solution for employee scheduling and time tracking, optimizing workforce and management and productivity
  • MANAGER, HUMAN RESOURCES
    <50M USD
    Miscellaneous
    Review Source

    Hands on review of "When I Work" for seamless workforce management

    5.0
    Jan 31, 2024
    Our experience with "When I Work" was very positive. It met our needs for employee scheduling, time tracking, and team communication seamlessly. We successfully created and managed work schedules, tracked actual work hours for accurate payroll processing, and the in-app messaging and notifications greatly improved communication within our team. Overall, it proved to be a comprehensive workforce management solution tailored to our requirements.
  • TECHNICAL RECRUITER
    10B+ USD
    IT Services
    Review Source

    Best software that I Found to make work schedule very easily. Stress free.

    4.0
    Aug 4, 2022
    I found it very helpful in making our team's work schedule. Saves time, manages shifts easily, headache free.
  • MANAGING DIRECTOR
    Gov't/PS/Ed
    Education
    Review Source

    An all in one HR software which makes scheduling very easy

    4.0
    Jun 7, 2022
    It's a piece of cake to schedule! All you need to do now is give it a shot. It's impossible to list all of the features that make my job easier. All I know is that thanks to WhenIWork, my business runs like a dream.
...
Showing Result 1-5 of 127

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