When I Work is a company that specializes in shift-based workforce management software, designed to provide an employee-focused interface that encourages fair scheduling and improved work life management. This platform streamlines the process of scheduling, time tracking and communication for shift workers. It aims to increase productivity and satisfaction among team members by making every working hour more valuable and meaningful. The company's primary aim is to simplify operations for small businesses that rely on shift-based workplaces.
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Has made scheduling my staff so much simpler. It is nice that there is a chat feature, and that the staff can work shift swaps amongst themselves. The app is also incredibly easy to use and navigate. App could also integrate with ADP, our current payroll system, if we wanted it to.
When I Work is a flexible system that is easily learned with minimal training. We are always so short-staffed we do not have ample time to use systems that require further and invasive training. When I Work is also 100% remote so you can time track and communicate with everyone at any place or any time. When I Work also works great on any mobile device.
I like that the app lets you contact coworkers from the workchat screen.
Being a phone based app that runs in the background, it can drain a cell phone battery quickly, basic plans are pretty basic and lack the in-depth reporting. Support can be hard to reach, but haven't had to try and reach out more than once as it is pretty user friendly.
I think the GPS or location services on the app could be updated a bit. It is not always accurate to where it says.
I dislike that the app doesn't let users drop shifts easily.