Overview
Product Information on Workato
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Overall experience with Workato
“Workato to Boost Productivity with Strong Connectivity and GenAI features”
About Company
Company Description
Workato provides an AI-powered enterprise automation platform designed to help organizations integrate applications, data, and processes. The platform supports security, governance, scalability, performance, and availability, enabling IT and business teams to connect systems and automate workflows. Users can access and adapt pre-built automation “recipes” from the Workato community to address a range of integration and process automation needs. This approach enables organizations to improve operational efficiency and utilize their data and systems more effectively.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Workato
Reviewer Insights for: Workato
Deciding Factors: Workato Vs. Market Average
Workato Likes & Dislikes
What I like most about Workato is its powerful combination of low-code and no-code simplicity and enterprise-grade integration features. The platform offers excellent connectivity across a wide range of applications, strong documentation and continuous support. Recent additions like Co-pilot, GenAI, IDP, and WORKATO-GO have made building complex automations significantly faster and easier.
1) Low-Code automation with Powerful Recipe Management that accelerates process optimisation, 2) Enterprise Collaboration and Governance, 3) Advanced Security and Compliance with industry-standard security controls, 4) Integration Ecosystem (rich connectors), 5) API Platform and Data Operations that enable creation and management of APIs and bulk ETL/ELT operations to data warehouses and lakes.
The pre-built connectors are robust and the recipe builder is powerful. Real-time syncing has been a massive win for our team, and data flows seamlessly between systems, eliminating manual data entry and the errors that come with it. The Support team and CS Manager deserve special kudos. They are knowledgeable, responsive and genuinely invested in helping us succeed.
While Workato is extremely powerful, some of the advanced recipe debugging features could be more granular. For complex integrations, deeper visibility into runtime logs (step by step) execution traces would help speed up troubleshooting. Also, governance features like recipe dependency mapping and version comparison could be more intuitive for large scale projects.
Task-based subscriptions may require periodic review and renegotiation, especially as usage of automation rapidly grows.
When working with batch processing at scale, error handling and log management becomes a bit challenging.
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Peer Discussions
Workato Reviews and Ratings
- IT Services Associate<50M USDIT ServicesReview Source
Workato to Boost Productivity with Strong Connectivity and GenAI features
As an Integration Developer with hands-on experience and an active member of the workato community, my overall experience with workato has been truly exceptional. The platform strikes the perfect balance between low-code simplicity and advanced developer flexibility, making it easy to design, deploy, and optimize complex enterprise automation at scale. Workato has a strong connector library, clear documentation and continuous improvement especially in IDP, GenAI, Co-pilot and recent workato Go have significantly enhanced the speed and quality of the develop9ment work. Using Workato, I have been able to reduce delivery timelines, improve automation coverage and build solutions far beyond basic data sysn. From IDP to multi-system process orchestration and AI-driven workflows, the platform has enabled us to automate end-to-end processes. - DIRECTOR - ENTERPRISE ARCHITECTURE, SECU<50M USDBankingReview Source
Enterprise-grade automation, security and flexibility with Workato
Workato really helped us improve the way we work. Since we started using Workato, our team finds that everyday tasks, like onboarding new employees, self-service account unlock, password reset, updating daily reports, and integrating with different systems, all go much smoother because a lot of these steps are now automated. That means our engineering team and customer service team spend less time on manual work and able to focus on more productive activities. Workato is stable and we have not faced any major problems or slowdowns so far. Workato's support replies fast and frequently help to conduct discovery workshops to identify more automation use cases. - Engineer50M-1B USDSoftwareReview Source
Workato : Winner for Enterprise Automation that Delivers Results.
I have been using Workato for over two years now and I can say it has transformed how our organization handles integrations and automation. We have complex workflows across multiple systems and Workato has been indispensable to our operations. - Associate Director of Enterprise and Customer Technology50M-1B USDSoftwareReview Source
Seamless Orchestration and Automation platform that transformed our business.
Our overall experience with Workato has been truly exceptional. The platform stands out as the best orchestration and workflow automation tool we have used to date. Workato has helped us streamlining processes across multiple departments in the company. From day one, it delivered on it's promise of easy integration and powerful automation. - Senior Application DeveloperGov't/PS/EdEducationReview Source
Suggestions for Enhanced User Role Assignment and Deployment Processes in the Platform
1. Overall User experience 2. Easy to follow up the concepts and apply it in real time scenarios 3. Real time support for doubts or to report bugs in the tool. 4. Supports bulk data loading and transformation.