Workato

byWorkato
in
4.9
Market Presence: Integration Platform as a ServiceBusiness Orchestration and Automation Technologies

Overview

Product Information on Workato

Updated 13th October 2025

What is Workato?

Workato is an integration and automation software that enables businesses to connect applications, automate workflows, and streamline processes across various systems. The software supports integrations with cloud and on-premises platforms, facilitating data synchronization, triggered actions, and conditional logic within business workflows. Workato provides capabilities for building automated tasks without coding, allowing users to orchestrate actions across customer relationship management, enterprise resource planning, human resources, and finance systems. Its features include pre-built connectors, customizable recipes, data transformation tools, and monitoring functionalities. The software addresses challenges related to manual data entry, process silos, and operational inefficiencies by enabling seamless interoperability among diverse applications.

Overall experience with Workato

Director of Software Development
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

Great integration product that is easy to use and quite flexible

5.0
Nov 13, 2025
The Workato platform is very easy to use and does not require advanced programming to set up integration jobs. It connects to a wide variety of platforms and services, and provides a lot of options for settings and data flow. While the main part of the platform is simple and easy, Workato still provides an SDK for programmers to write advanced custom data flows should there be a need. We were very pleased with the big data options available, such as batching of records, change tracking, subscriptions and more. Tight integration with Snowflake Data Warehouse is also outstanding. My only complaint is with some of the terminology they use for things, which can be a little confusing. However, they did offer us training as part of the implementation so that was all cleared up quickly. Pre and post-purchase support has been excellent.
Senior Engineer
50M - 250M USD, Services (non-Government)
CRITICAL

Secure and Easy to use tool for Data integration

3.0
Dec 25, 2021
Workato provides the ability to implement our required hybrid governance model effectively and efficiently. It also provides exception handling, extensive and intelligent workflows, triggers and actions. It provides extensive library of community, excellent support with real time responses via live chat feature. It is easy to learn, deploy and use for tech users. With this we can setup powerful integrations between applications.

About Company

Company Description

Workato provides an AI-powered enterprise automation platform designed to help organizations integrate applications, data, and processes. The platform supports security, governance, scalability, performance, and availability, enabling IT and business teams to connect systems and automate workflows. Users can access and adapt pre-built automation “recipes” from the Workato community to address a range of integration and process automation needs. This approach enables organizations to improve operational efficiency and utilize their data and systems more effectively.

Company Details

Company type
Private
Year Founded
2013
Head office location
Mountain View, United States
Number of employees
1001 - 5000

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Workato
Reviewer Insights for: Workato
Deciding Factors: Workato Vs. Market Average
Performance of Workato Across Market Features

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Workato Reviews and Ratings

Showing data for 466 ratings and reviews for Integration Platform as a Service market. View all 547 ratings and reviews across markets for a complete picture.

4.9

(466 Ratings)

Rating Distribution

5 Star
91%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.9

Service & Support

4.9

Product Capabilities

4.9

Last 12 Months
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  • Director of Software Development
    Gov't/PS/Ed
    Education
    Review Source

    Great integration product that is easy to use and quite flexible

    5.0
    Nov 13, 2025
    The Workato platform is very easy to use and does not require advanced programming to set up integration jobs. It connects to a wide variety of platforms and services, and provides a lot of options for settings and data flow. While the main part of the platform is simple and easy, Workato still provides an SDK for programmers to write advanced custom data flows should there be a need. We were very pleased with the big data options available, such as batching of records, change tracking, subscriptions and more. Tight integration with Snowflake Data Warehouse is also outstanding. My only complaint is with some of the terminology they use for things, which can be a little confusing. However, they did offer us training as part of the implementation so that was all cleared up quickly. Pre and post-purchase support has been excellent.
  • Sales Engineer
    <50M USD
    Software
    Review Source

    Pre-Built Connectors and Security Measures Highlighted in Workato Integration Experience

    5.0
    Aug 22, 2025
    Workato provides an excellent onboarding process as well as extremely good training online, in-person ect.
  • Director of Software Development
    50M-1B USD
    Banking
    Review Source

    Solid product with cutting-edge innovation

    5.0
    Nov 14, 2025
    Right from day 1 what impressed us was the people we were working with at Workato - Workato has been most professional and customer-centric. While the product is exceptional, it was the experience of dealing with the Workato team that made it a truly exceptional experience for us. We feel valued as a customer.
  • GROUP PRODUCT MANAGER
    50M-1B USD
    Software
    Review Source

    Reduce integration's time to market while providing enterprise-level features and services.

    5.0
    Nov 19, 2025
    Workato provides solid teams at every stage of the journey. The onboarding team (technical and CSM) has been nothing but a joy to work with. The product offers a wealth of useful features.
  • Director of Research and Development
    Gov't/PS/Ed
    Government
    Review Source

    Fast Flexible Reliable , great boost for the organisation

    5.0
    Nov 12, 2025
    The experience is excellent, they are always in contact and take care of every issue or question I have Fix bugs quickly, online chat support
...
Showing Result 1-5 of 484

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