Overview
Product Information on Zoho Desk
Updated 13th October 2025
What is Zoho Desk?
Zoho Desk Pricing
Overall experience with Zoho Desk
Finance Manager
<50M USD, Services (non-Government)FAVORABLE
“Clear Ownership of Requests and Analytics Improve Payables and Inquiry Management”
IT Associate
50M - 250M USD, Travel and HospitalityCRITICAL
“Support Availability Remains a Challenge Despite Strong Performance and User Interface”
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
CRM Customer Engagement Center
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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About Company
Company Description
Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.
Company Details
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
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Peer Discussions
Zoho Desk Reviews and Ratings
- Finance Manager<50M USDServices (non-Government)Review Source
Clear Ownership of Requests and Analytics Improve Payables and Inquiry Management
The automation features alone are worth it. It handles the repetitive stuff so my team can focus on getting tickets closed.
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