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Overview

Product Information on Asana

Updated 6th March 2026

What is Asana?

Asana is the System of Action for work, where humans and AI collaborate to help individuals work smarter, teams move faster, and organizations deliver results. Powered by the Work Graph data model, Asana provides the context and governance that enables AI to operate inside real workflows across teams, processes, and systems. More than 180,000 organizations are building the Agentic Enterprise with Asana, connecting strategy to execution and delivering complex work at scale.

Asana Pricing

Asana is a software that offers a tiered subscription pricing model with multiple plans including a free basic version and paid options charged per user per month, with features and functionality increasing at higher tiers. Enterprise pricing is custom and based on specific business needs.Paid plans include free access to AI Studio with a limited set of credits. Additional tranches of credits can be purchased separately. AI Studio Plus/Pro versions include additional credits and services access.

Overall experience with Asana

Event App Director
50M - 250M USD, Software
FAVORABLE

“Exploring Asana’s Strengths in Project Setup, Product Management, and Team Collaboration Functions”

5.0
Mar 31, 2026
Asana is a wonderful tool that you can use in several different ways. Asana has a ton of helpful documents and videos to walk you through specific processes. I use Asana to stay organized and get things done! It's also a wonderful tool to collaborate with your team and customers.
Digital Growth Manager
<50M USD, Media
CRITICAL

“High Enterprise Pricing and Limited Workflow Customization Pose Challenges for Asana Users”

3.0
Mar 30, 2026
I've used Asana for managing projects and tasks, and although it's straight-forward and rather simple to use it feels a bit static compared to other tools. It works best if everyone on a team or project is actively using it. With that being said with external partners on a project, the collaboration becomes limited. The interface is clean, but enterprise-level features come at a high cost, which can be a downside for smaller teams or solo users.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Collaborative Work Management
2025
For Market:
Marketing Work Management Platforms
2026
For Market:
Adaptive Project Management and Reporting

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Logo of Asana

Asana

byAsana
in
4.6
2026
Market Presence: Product Roadmapping Tools for Software Engineering, Collaborative Work Management

About Company

Company Description

Updated 5th August 2025

Asana is a work management platform for human + AI coordination. Over 170,000 customers rely on Asana to align teams and accelerate organizational impact. Whether it's managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity, turning plans into action with AI working alongside teams every step of the way.

Company Details

Updated 5th August 2025
Company type
Public
Year Founded
2008
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
http://asana.com/

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User Sentiment About Asana
Reviewer Insights for: Asana
Performance of Asana Across Market Features

Asana Likes & Dislikes

Like

The top 3 things that I like about Asana - The ability to easily set up a new project and add outside clients to said project. Being able to integrate with other programs that I use on a daily basis. For example, Asana integrates with Slack which allows me to receive notifications when a user accepts an invite to a project. Asana's commitment to releasing new features, and their ability to listen to their user's needs.

Like

Asana makes task assignment and tracking very clear, so deadlines and responsibilities are easy to see. The integration with other apps like Slack, Teams or Google workspace is very handy. This is especially useful for collaboration when all parties are on the platform, keeping communication and progress all in one place.

Like

I like that Asana offers different views for your tasks that help you see only the info you need at the time. I personally use the My Tasks section most, but do go into projects as well and will use filters. I love the comment feature because this has kept my email inbox much clearer. All questions/discussion around a task are within that task, rather than in separate emails. I used to hold off on emailing my boss quick questions (to save her inbox) and would ask them in our weekly meeting instead. Now I ask quick questions via Asana comments, and we cut out weekly meeting from 1 hour to 30 minutes.

Dislike

There are not a whole lot of things to dislike about Asana. But if I had to name a few they would be: - The learning curve when you are just starting out is a little steep. - Some of the important features are locked by the premium price level. - If you are using their form feature, you cannot designate where that form will end up after it is completed by a customer, employee, etc.

Dislike

Asana can feel rigid and less flexible for custom workflows. Enterprise pricing is expensive, which can be prohibitive. Notifications can quickly become excessive, as you're alerted for every change within a project, which can become distracting or easy to miss notifications that should be prioritised.

Dislike

Recurring tasks are not displayed on the calendar except for the upcoming incomplete one. For example, if you have a task due every Friday, only *this* Friday's task will show on your calendar. If you looked ahead at your tasks for next week, you wouldn't see that Friday task. We wanted to use an Asana calendar to keep track of all our marketing communications, but for recurring monthly comms, we'd have to either 1) create a task for each individual monthly comm or 2) accept that they won't populate except for the upcoming month. So we're continuing to use another tool for our comms calendar. Other dislike - we did a free trial of a paid plan to try out the paid features. One of the features was task dependencies. I did not remove the task dependencies at the end of the free trial, assuming they'd just go away. When the free trial ended, we were locked out of entire projects because they used paid features. They have since updated their documentation to be more clear, but we had to pay extra to upgrade our plan just to get access to projects and tasks, even though we hadn't decided on upgrading yet. Another dislike is that when in List view (seeing your tasks listed out with different columns like a spreadsheet for due date, assignee, etc.) you can only expand to see the first level of subtasks. It can make it slow to navigate to subtasks that are nested several levels deep.

Recommended Gartner Insights

  • Critical Capabilities for Collaborative Work Management
  • Magic Quadrant for Collaborative Work Management

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Filter Reviews
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Most helpful
Last 12 Months
Star Rating
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Reviewer's Industry
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Reviewer's Job Function
  • Event App Director
    50M-1B USD
    Software
    Review Source

    Exploring Asana’s Strengths in Project Setup, Product Management, and Team Collaboration Functions

    5.0
    Mar 31, 2026
    Asana is a wonderful tool that you can use in several different ways. Asana has a ton of helpful documents and videos to walk you through specific processes. I use Asana to stay organized and get things done! It's also a wonderful tool to collaborate with your team and customers.
  • Marketing Associate
    1B-10B USD
    Software
    Review Source

    Easy to get started and then customize for your needs

    5.0
    Mar 30, 2026
    Easy to implement and you can also heavily customize and automate
  • Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    A Clear and Effective Tool for Managing Tasks and Keeping Teams Aligned

    5.0
    Apr 9, 2026
    Using Asana has been a great addition to our workflow. It has significantly improved task organization, team collaboration, and visibility across projects. The platform is intuitive and adaptable, making it suitable for both simple task tracking and more complex project management workflows. It has helped streamline communication and reduce the need for constant follow-ups. The platform makes it easier to track progress, assign accountability, and stay aligned as a team, especially when managing multiple tasks at once.
  • Data Analyst
    1B-10B USD
    Software
    Review Source

    Asana Offers Visual Flexibility but AI Usage Limits and Hierarchical Structure Limitations

    5.0
    Apr 26, 2026
    Asana is a great tool for project management of my team. I really enjoy using it and the features such as email notifications when deadlines are approaching/past. Haven't gotten to use the AI tools because on my company's tier, it blows through the AI allowance so fast that I'm not able to keep it enabled for anything.
  • Marketing/technical Specialist
    <50M USD
    Retail
    Review Source

    Asana Facilitates Efficient Collaboration for Large Teams with Real-Time Updates

    5.0
    Apr 17, 2026
    Asana is best utilized when you have a large team that needs to collaborate. Twenty people or more. Not only can it handle the work load, it also makes organization of the team and time tracking a breeze.
...
Showing Result 1-5 of 527

Showing data for 517 ratings and reviews for Collaborative Work Management market. View all 2400 ratings and reviews across markets for a complete picture.

4.6

(517 Ratings)

Rating Distribution

5 Star
65%
4 Star
32%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6