• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Asana
Logo of Asana

Asana

byAsana
in
4.6
2026
Market Presence: Product Roadmapping Tools for Software Engineering, Collaborative Work Management

Overview

Product Information on Asana

Updated 6th March 2026

What is Asana?

Asana is the System of Action for work, where humans and AI collaborate to help individuals work smarter, teams move faster, and organizations deliver results. Powered by the Work Graph data model, Asana provides the context and governance that enables AI to operate inside real workflows across teams, processes, and systems. More than 180,000 organizations are building the Agentic Enterprise with Asana, connecting strategy to execution and delivering complex work at scale.

Asana Pricing

Asana is a software that offers a tiered subscription pricing model with multiple plans including a free basic version and paid options charged per user per month, with features and functionality increasing at higher tiers. Enterprise pricing is custom and based on specific business needs.Paid plans include free access to AI Studio with a limited set of credits. Additional tranches of credits can be purchased separately. AI Studio Plus/Pro versions include additional credits and services access.

Overall experience with Asana

Operations Associate
50M - 250M USD, Software
FAVORABLE

“Perfect for marketing teams working on complex projects at pace”

5.0
Nov 17, 2025
Having tried multiple work and project management tools over the years, as well as using Asana across multiple organisations, I can easily say that Asana is best-in-class. In my role, I liaise with a large number of stakeholders and coordinate a huge variety of workstreams. Asana has proven to be exceptional at supporting request intake, stakeholder communication, task/project management, progress tracking, capacity planning, workload management, and more.
SR. MANAGER, MARKETING OPERATIONS
250M - 500M USD, Software
CRITICAL

“Asana may not be the best fit for Marketers”

3.0
Apr 14, 2025
For Marketing specifically, we've found we're limited by Asana. The creative review option is clunky; you have to convert the task to a different type of task and change the owner. That's further complicated when you have to flip it back to to the creative for feedback. Project views (aside from the list view) aren't very intuitive. The "rules" feature that automates tasks and customizes workflows has a lot of limitations. But, it's being updated regularly, so that's a great sign. Onboarding new users isn't great. I wish there were more offered by the software itself there.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Collaborative Work Management
2025
For Market:
Marketing Work Management Platforms
2026
For Market:
Adaptive Project Management and Reporting

About Company

Company Description

Updated 5th August 2025

Asana is a work management platform for human + AI coordination. Over 170,000 customers rely on Asana to align teams and accelerate organizational impact. Whether it's managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity, turning plans into action with AI working alongside teams every step of the way.

Company Details

Updated 5th August 2025
Company type
Public
Year Founded
2008
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
http://asana.com/

Do You Manage Peer Insights at Asana?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Asana
Performance of Asana Across Market Features

Asana Likes & Dislikes

Like

It's intuitive and allows for customisation at a deep level to suit your workflows and processes, while also not being dependent on customisation to get up and running effectively.

Like

Asana has all the basics needed for project management. It seems to be leaning into new automations and AI, which has been especially useful for me.

Like

I've tried several similar tools and this one is the best for cross-functional projects. It's very easy to make the same task visible across different projects/boards, which used to take several work-arounds in other softwares alike.

Dislike

- The workload tool needs the ability to block out team member capacity for periods where they will be unavailable (i.e. planned PTO). There is a workaround for this, but there shouldn't need to be. - Inbox (which acts as the notifications centre for a user) needs a search function. I know you can technically use the global search, but it would be helpful to be able to specifically search for notifications that have come through your inbox. Inbox is probably the most underdeveloped part of the product overall.

Dislike

There are a lot of features, but they don't integrate well with each other.

Dislike

Multi-homing: showing the same tasks in different boards/projects Approvals: manage approvals as a feature

Top Asana Alternatives

Logo of Smartsheet
1. Smartsheet
4.6
(99 Ratings)
Logo of Jira
2. Jira
4.4
(82 Ratings)
Logo of monday.com
3. monday.com
4.4
(73 Ratings)
View All Alternatives

Peer Discussions

Asana Reviews and Ratings

Showing data for 161 ratings and reviews for Marketing Work Management Platforms market. View all 2374 ratings and reviews across markets for a complete picture.

4.6

(161 Ratings)

Rating Distribution

5 Star
66%
4 Star
29%
3 Star
4%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Operations Associate
    50M-1B USD
    Software
    Review Source

    Perfect for marketing teams working on complex projects at pace

    5.0
    Nov 17, 2025
    Having tried multiple work and project management tools over the years, as well as using Asana across multiple organisations, I can easily say that Asana is best-in-class. In my role, I liaise with a large number of stakeholders and coordinate a huge variety of workstreams. Asana has proven to be exceptional at supporting request intake, stakeholder communication, task/project management, progress tracking, capacity planning, workload management, and more.
  • CHIEF EXECUTIVE OFFICER
    <50M USD
    Services (non-Government)
    Review Source

    Ease of Task Sharing Across Projects Improves Workflow for Agency Teams

    4.0
    Nov 26, 2025
    Great software for project management for Marketing agencies!
  • Operations Manager
    <50M USD
    Services (non-Government)
    Review Source

    Native Reporting Capabilities Lack Depth, Third-Party Integration Often Necessary

    4.0
    Nov 6, 2025
    I like that Asana can be so customizable for what each company needs. Sometimes the extent of customization can be overwhelming, so you almost need a dedicated internal architect to drive how your org wants it to be set up.
  • Marketing Manager
    50M-1B USD
    Software
    Review Source

    Productivity Increased but more flexibility in use and reporting is needed

    4.0
    Dec 11, 2025
    Overall experience is excellent based on customer service/success teams, forum community, constant updates, and openness to learn and grow from customers.
  • Director of Marketing
    10B+ USD
    Banking
    Review Source

    Easy to onboard & implement, customizes to team needs

    4.0
    Nov 14, 2025
    We have been using Asana for about 2 years. It is easy to get new users up to speed and have received quick responses from the Asana support team when needed. We're happy with the level of customization offered to support our specific workflows. We were able to get up and running very quickly and then further tweak our usage over time.
...
Showing Result 1-5 of 163

Recommended Gartner Insights

  • Critical Capabilities for Marketing Work Management Platforms
  • Magic Quadrant for Marketing Work Management Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.