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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewed in Last 12 Months
How Alternatives Are Selected
Logo of PagerDuty
1. PagerDuty

By PagerDuty

4.2
(104 Ratings)

PagerDuty is still the dominant platform for incident management and IT operations for large enterprise customers. There are many new players that are gaining market share, but PagerDuty's focus on compliance and security makes it the preferred solution for large-scale deployments. The company has been investing in new solutions such as workflows, service graphs, and AIOps features. Even though it remained dominant during the cloud and mobile eras, it would benefit from further innovation and more modern features in order to remain relevant in the AI era.

Read all insights and reviews for PagerDuty

Where BigPanda Scored Higher

  • Better at service and support
  • Better evaluation and contracting
Compare with BigPanda
Logo of Splunk IT Service Intelligence (ITSI)
2. Splunk IT Service Intelligence (ITSI)

By Cisco Systems (Splunk)

4.5
(48 Ratings)

i got great support from the splunk team which made it easier to support our case in choosing splunk

Read all insights and reviews for Splunk IT Service Intelligence (ITSI)

Where BigPanda Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with BigPanda
Logo of ScienceLogic AI Platform
3. ScienceLogic AI Platform

By ScienceLogic

3.9
(28 Ratings)

ScienceLogic SL1 has fundamentally changed the way we monitor and maintain our clients' environments, from the depth and breadth of monitoring enabled on the base Power Packs to the more advanced features of integrating systems into Business Services give both us and our clients a new way of investigating the environment as well as pin pointing potential issues. The Triage and Remediation RBA's have greatly reduced our MTTR and returned time to our time which further improves our clients environments.

Read all insights and reviews for ScienceLogic AI Platform

Where BigPanda Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with BigPanda
Logo of BMC Helix Observability & AIOps
4. BMC Helix Observability & AIOps

By BMC Helix

4.8
(19 Ratings)

I deal everyday with Bmc Helix Discovery and it is a wonderful product. This product permit me to have control of my assets and the relationship with the business aplication an business services

Read all insights and reviews for BMC Helix Observability & AIOps

Where BigPanda Scored Higher

  • Better at service and support
  • Better evaluation and contracting
Compare with BigPanda
Logo of ignio
5. ignio

By Digitate

4.2
(18 Ratings)

We use Digitate AIOps for our AI Chatbot needs within our organization, quite easy to train the agents, feed in Service Request data pipeline and run scripts for backend refresh

Read all insights and reviews for ignio
Compare with BigPanda
Logo of Better Stack
6. Better Stack

By Better Stack

4.8
(13 Ratings)

Best tool for loginning and for incident management. We setup the dashboard quickly and easily within a few mins to track performance.

Read all insights and reviews for Better Stack
Compare with BigPanda
Logo of Fabrix.ai Platform
7. Fabrix.ai Platform

By Fabrix.ai

5
(11 Ratings)

We have lot of different monitoring tools and we were looking for an AIOps tool that can give a single pane view of operations data when incidents happen. With CloudFabrix tool we are able to see all the relevant operations data at a single place which helped us resolve the issues quickly.

Read all insights and reviews for Fabrix.ai Platform
Compare with BigPanda
Logo of Dell AIOps
8. Dell AIOps

By Dell Technologies

4.5
(10 Ratings)

Flexible, customizable and user-friendly AIOps platform.

Read all insights and reviews for Dell AIOps

Where BigPanda Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with BigPanda
Showing Result 1-8 of 20

Top Alternatives to BigPanda

  • PagerDuty
  • Splunk IT Service Intelligence (ITSI)
  • ScienceLogic AI Platform
  • BMC Helix Observability & AIOps
  • ignio
  • Better Stack
  • Fabrix.ai Platform
  • Dell AIOps
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Logo of BigPanda

BigPanda Alternatives

4.5(34 Ratings)

Considering alternatives to BigPanda? See what this market BigPanda users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how BigPanda compares to its competitors and find the best software or service for your organization.