• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. ClickUp
Logo of ClickUp

ClickUp

byClickUp
in
4.2
Market Presence: Collaborative Work Management, Adaptive Project Management and Reporting

Overview

Review Summary
AI Generated Using Real User Reviews

Users appreciate ClickUp for its highly customizable task management system, strong collaborative features, and intu ...

Product Information on ClickUp

Updated 24th November 2025

What is ClickUp?

ClickUp brings together 20+ work apps, data, and workflows into one Converged AI Workspace. It eliminates work sprawl to provide 100% context and a single place for humans and AI agents to collaborate. Trusted by more than 3 million teams worldwide, ClickUp is on a mission to maximize human productivity.

ClickUp Pricing

ClickUp Product Images

ClickUp Tasks
ClickUp Tasks
ClickUp Chat
ClickUp Chat
ClickUp Agents
ClickUp Agents

Overall experience with ClickUp

Software Developer
<50M USD, IT Services
FAVORABLE

“Teamwork: Shared tasks and documents”

4.0
Nov 28, 2025
It's easy to organize tasks and subtasks to reflect a software development project. You can assign them to your teammates, set deadlines and priorities, create white papers and meeting notes, and keep everything in one place. That's why ClickUp is my favorite project management tool.
Automated Translation from Spanish
VP, CUSTOMER SUCCESS
50M - 250M USD, Software
CRITICAL

“Appealing All-In-One Approach of ClickUp Resulted in Overwhelming User Experience”

3.0
Nov 7, 2025
Was an early adopter of ClickUp for general task management and additional use cases over time that we ended up outgrowing.

About Company

Company Description

Updated 10th October 2025

ClickUp brings together 20+ work apps, data, and workflows into one Converged AI Workspace. It eliminates work sprawl to provide 100% context and a single place for humans and AI agents to collaborate. Trusted by more than 3 million teams worldwide, ClickUp is on a mission to maximize human productivity.

Company Details

Updated 10th October 2025
Company type
Private
Year Founded
2016
Head office location
San Diego, United States
Number of employees
1001 - 5000
Website
http://clickup.com

Do You Manage Peer Insights at ClickUp?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top ClickUp Alternatives

Logo of Atlassian Confluence
1. Atlassian Confluence
4.4
(447 Ratings)
Logo of Guru
2. Guru
4.7
(138 Ratings)
Logo of Notion
3. Notion
4.5
(115 Ratings)
View All Alternatives

Peer Discussions

ClickUp Reviews and Ratings

Showing data for 38 ratings and reviews for Knowledge Management (KM) Software market. View all 710 ratings and reviews across markets for a complete picture.

4.2

(38 Ratings)

Rating Distribution

5 Star
29%
4 Star
55%
3 Star
16%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.2

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Software Developer
    <50M USD
    IT Services
    Review Source

    Teamwork: Shared tasks and documents

    4.0
    Nov 28, 2025
    It's easy to organize tasks and subtasks to reflect a software development project. You can assign them to your teammates, set deadlines and priorities, create white papers and meeting notes, and keep everything in one place. That's why ClickUp is my favorite project management tool.
    Automated Translation from Spanish
  • Marketing Project Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Customization Options and Automation Features Enhance Team Collaboration on ClickUp

    4.0
    Jan 13, 2026
    ClickUp is a good software for Knowledge management, project management and reporting. The software ensures proper document management, real-time team collaboration and project financial reporting. It has great functionalities and quality customer support service providers who ensure prompt response. Use of the software ensures real-time work monitoring from every stage of service delivery.
  • Telecommunications Engineer
    50M-1B USD
    Telecommunication
    Review Source

    A Great Knowledge Management Solution For Business

    5.0
    Feb 12, 2026
    ClickUp effortlessly centralizes information and thanks to its AI features, searching and discovering info is easy and fast. In addition, it integrates with other workflows thereby making results diverse and accurate and it ensures no tool switching when searching for knowledge. In addition, ClickUp makes it easy to create content, update information, and most importantly, it keeps info safe/secure.
  • CUSTOMER SERVICE & SUPPORT ASSOCIATE
    <50M USD
    Software
    Review Source

    Cross-Functional Teamwork Simplified

    5.0
    Nov 28, 2025
    Easy to use for both developers, project management and customer success/support teams. You can also keep all SOPs and dev documentation in it, which makes cross functional work super easy. It's not expensive, and you can invite external contributors too. Really recommend the service!
  • BUSINESS DEVELOPMENT ASSOCIATE
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Efficient Options Available but Occasional Software Bugs Impact Overall Performance

    5.0
    Nov 25, 2025
    Friendly, efficient with multiple options, overall experience is fine.
...
Showing Result 1-5 of 38

Recommended Gartner Insights

Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About ClickUp
Reviewer Insights for: ClickUp
Deciding Factors: ClickUp Vs. Market Average
Performance of ClickUp Across Market Features

ClickUp Likes & Dislikes

Like

Task organization Time management and prioritization Technical documents and meeting notes Outlook integration

Automated Translation from Spanish
Like

The tagline of the one tool to replace them all was appealing at the time. Easy to configure and use initially in both their free and then entry products as more users came on board.

Like

The software is flexible and customizable. ClickUp allows a high level of customization and integrates well with other tools. Easy implementation and flexibility in pricing management. Availability of automation capabilities that ensure reduced time wastage.

Dislike

ClickUp's web forms are a way to gather feedback on tasks and incidents. They can improve the user experience by allowing users to submit information, such as directly copying screenshots or images. Therefore, these tools should be optimized and strengthened.

Automated Translation from Spanish
Dislike

Over time it has been overly complex with too many use cases. Their do everything strength became their weakness for us with increased complexity and what feels like disconnected features and workflows.

Dislike

ClickUp is very helpful. I have nothing against it.