Overview
Product Information on Atlassian Confluence
What is Atlassian Confluence?
Atlassian Confluence Pricing
Overall experience with Atlassian Confluence
“Powerful enterprise documentation and collaboration platform, especially effective when paired with Jira and strong governance”
“Strong Collaboration Features in Confluence Offset Clunky Editor and Navigation Challenges”
About Company
Company Description
Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time
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User Sentiment About Atlassian Confluence
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Performance of Atlassian Confluence Across Market Features
Atlassian Confluence Likes & Dislikes
1) Excellent integration with Jira Seamless linking between Jira issues, epics, and Confluence pages enables strong traceability between delivery and documentation, which is critical for PMOs and enterprise programs. 2) Flexible, living documentation Pages are easy to update, versioned automatically, and well suited for evolving artifacts such as decision logs, RAID registers, operating models, and SteerCo reporting. 3) Strong collaboration and transparency Commenting, mentions, page history, and permissions support cross-team collaboration and leadership visibility relying on static documents. 4) Extensive ecosystem of macros and add-ons Marketplace apps significantly extend Confluence for reporting, diagrams, tables, and structure content.
Tight Jira integration which makes it easy to connect product requirements, decisions and documentation to actual work in progress. Flexible page templates and structure, allowing teams to document everything from PRDs to retros in a consistent but adaptable way. Strong collaboration features, like inline comments, version history, and permissions, which support cross-functional alignment without a lot of overhead.
There are a lot of advantages to this product. This has helped achieve a lot of goals. 1. The interface is very simple which lets the user carry out daily tasks which can otherwise be complex. 2. There are granular controls to edit pages to keep track and authenticate. 3. It also helps a lot, since there is a feature that allows users to keep the version management in check. 4. It has communication features like status and activity feeds. 5. It provides a very good platform for overall team discussion. Sharing is taken care of by its robust privacy features. 5. Users can share different types of files like Audio, Video, Document and have it sync across other devices also. 6. Users can create tabular structures, query files, and tag other users.
1) Limited native roll-up and aggregation capabilities Summarizing content across multiple pages or child pages often requires manual effort or marketplace apps. 2) Dashboarding for executives is not fully native Leadership-level dashboards and dynamic summaries typically require add-ons or custom page structures. 3) Content quality depends heavily on governance Without page templates and standards, spaces can quickly become inconsistent and hard to navigate. 4) Search relevance can degrade at scale In large instances, finding the right content depends on disciplined labeling and structure
Content sprawl and weak information architecture, which makes long-term knowledge management difficult without heavy governance. Editor performance and UX quirks, especially on larger pages or when formatting complex content. Search relevance, which can be inconsistent, makes it harder to quickly find the most up-to-date information.
One of the biggest cons to this product is that the setup is a bit cumbersome and may take some time to get things started.
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Atlassian Confluence Reviews and Ratings
- PROJECT MANAGER50M-1B USDConsumer GoodsReview Source
Powerful enterprise documentation and collaboration platform, especially effective when paired with Jira and strong governance
Confluence is a strong enterprise knowledge and collaboration platform for documenting processes, decisions, risks, and project artifacts at scale. It works particularly well when paired with Jira to provide traceability from execution to documentation. While the core capabilities are solid and reliable, advanced reporting, aggregation, and dashboards styles views often require add-ons or manual structure. Overall, Confluence delivers high value governance and page standards are clearly defined. - Module Lead1B-10B USDSoftwareReview Source
Interface Design Of Confluence Enhances Daily Workflow And System Integration Efficiency
Atlassian Confluence is a widely used tool to manage tasks, collaborate across teams and integrate various System Lifecycle aspects for development and continuous integration. It is an all-in-one tool with a robust mechanism to link Jira, calendar, and all other team documents. It provides a very consistent task management module with tagging features. It also gets integrated with other native tools on the system. Provides sitewide search. The deployment objective was to resolve a number of business issues pertaining to productivity, ease of use, scalability, and adaptability. The ROI has also been very good. It has helped a lot in scaling across teams. - SALES OPERATIONS ANALYST<50M USDSoftwareReview Source
A Tool That Makes Creating Documentation More Straightforward Than Ever
We currently rely on Conluence as our primary documentation platform company-wide and as the main workspace for exchanging knowledge across different teams and departments. Personally, as a CRM admin, I make great use of Conluence by establishing it as the "go-to-place" for documenting anything related to CRM and sales processes, which comes in handy not only for the smooth onboarding of new joiners but also for providing quick and consistent user support there after. While I can certainly see some room for improvement, I would say it's the best documentation tool I have used so far. - Director Of Products<50M USDSoftwareReview Source
Confluence AI Assistant Is Extremely Powerful But Overall Platform Could Use Some Modern Updates
I've used Confluence at a few different companies over the last decade. It can be a powerful tool, but it requires everyone to buy into it in order to truly realize its value. You really do get back what you put into it. - DIRECTOR OF CUSTOMER SERVICE AND SUPPORT<50M USDSoftwareReview Source
Think big: where will you be in 20 years?
Overall, my experience with Atlassian Confluence has been positive. It provides a centralized location platform for all of our documentation resources and allows us to collaborate globally. It makes it easier to organzie, share, and access information across teams. The integration with other tools Atlassian offers has enhanced our workflows, and provided effective content management. There is a learning curve for admins and the upkeep and maintenance can be tedious if you are not aware of all the abilities and permissions or limitations in formatting, but it is a reliable tool for knowledge management and team collaboration.