• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Domain Registrars
      • Digital Adoption Platforms
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Integration Platforms
      • Test Data Management
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Application Composition Platform
      • Multiexperience Development Platforms
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Cornerstone Galaxy
Logo of Cornerstone Galaxy

Cornerstone Galaxy

byCornerstone
in
4.3
Market Presence: Talent Management Suites (Transitioning to Employee Performance Management Systems), Corporate Learning Technologies

Overview

Product Information on Cornerstone Galaxy

Updated 13th October 2025

What is Cornerstone Galaxy?

SumTotal is a software designed to support human resources and workforce management processes within organizations. The software offers features for learning management, talent acquisition, performance tracking, and employee development. It allows organizations to deliver training, manage employee skills, align performance goals, and oversee compliance requirements. SumTotal facilitates centralized administration of workforce learning and development programs, helping businesses address the need for efficient talent management and streamlined HR functions across various teams and departments. It integrates with other enterprise systems to provide a cohesive environment for tracking employee progress and operational effectiveness, aiming to enhance the coordination and outcomes of HR and training initiatives.

Cornerstone Galaxy Pricing

SumTotal software offers a pricing model that typically involves subscription-based fees, which are determined by factors such as the number of users and the modules selected. The pricing structure may vary based on deployment type, including cloud or on-premises options, and may include additional costs for customization, support, and training services. Specific pricing details are generally available on request or through direct engagement with the provider.

Overall experience with Cornerstone Galaxy

Manager, Human Resources
500M - 1B USD, Retail
FAVORABLE

“System Robustness and Support Praised Amid Concerns Over Usability and Page Design”

4.0
Dec 9, 2025
The people at Cornerstone are fantastic. Very proactive and helpful which made the process as good as it could be. The system is very robust and there are so many offerings available that CSOD could have done a better job of clarifying what was and was not a part of our package. They also could provide more in-depth information on how certain parts of the system work. There were a good number of pitfalls in the process that could have been foreseen by experienced individuals that were not provided to us, causing us to do more trial and error than I think was necessary. But overall the experience has been great and that is truly because of the in-depth hard work of their implementation team and the support provided through their Global Support Center.
Director
3B - 10B USD, Healthcare and Biotech
CRITICAL

“Checklist Limitations and Add-On Issues Affect Functionality for Larger Organizations”

3.0
Nov 25, 2025
We've had several mishaps along the way since implementation. Mistakes continue to happen - we've even had to pull CSOD content and upload it ourselves due to major mistakes that have greatly impacted our organization. We are highly regulated and courses have been deleted. Alternatively, there was no remuneration when this happened - we were basically penalized for pulling content as they would not refund us. Checklists are also a disaster. The limitations with constraints and reporting related to checklists are detrimental to larger organizations. Also, the MS Teams add on is terrible and does not work all of the time. Support has also been challenging - if you do not pay for your own support person, it takes a long time to identify and solve issues.

About Company

Company Description

Updated 6th September 2024

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 125 million users in 186 countries use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1999
Head office location
Santa Monica, United States
Number of employees
1001 - 5000
Website
http://www.cornerstoneondemand.com

Do You Manage Peer Insights at Cornerstone?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Cornerstone Galaxy
Reviewer Insights for: Cornerstone Galaxy
Deciding Factors: Cornerstone Galaxy Vs. Market Average
Performance of Cornerstone Galaxy Across Market Features

Cornerstone Galaxy Likes & Dislikes

Like

Customizability is the system's greatest feature; our portal is largely customized to our exact needs. Diversity of features is a strong feature; it can largely operate as a hub for all employee engagement including comms (note some parts are more built out than others). Connecting the dots between training and performance; using Learn & Perform together provides a strong ability to connect employee education with outcomes.

Like

Accessibility - cloud based.

Like

1) The amount of resources and customer service provided to clients is highly appreciated. There seems to be so many resources that it can be a little overwhelming, but I think it's a matter of knowing where to find them and who to go to when you have certain types of questions. Attending in-person customer events like the Regional User Groups helps clarify this, which is wonderful. 2) Well-known brand and scalability 3) Good selection of off the shelf content from Content Anytime add-on

Dislike

Site design infrastructure: all custom pages in the system had to be built through a rudimentary HTML system that is rather outdated in relation to how web designers work today. No dynamic custom page access: the system does not have the ability to limit access to custom pages based on any form of user criteria. Lack of synergy between some system elements: Cornerstone has acquired many different products and brought them into the same ecosystem, but they do not always play well together. For example, the same word availability may appear throughout the system, but mean different things in different cases. Or introducing certain features like Training Request Forms, may also yield unintended and unexpected consequences due to how they interact with other parts of the system.

Dislike

See above response - checklists, add-ons, support.

Dislike

1) The UI can be enhanced so there's consistency in the look/feel across all pages (some feel outdated, especially the pop-up boxes that open when you're adding learning objects to curriculums, etc.) 2) Would love to see how AI gets integrated throughout the platform from a systems admin assistant standpoint - it would be incredibly helpful to have AI populate suggestions or recommendations as you enable or disable features that could have implications for other learning objects or configurations 3) Would love to see more breadcrumbs across the platform to make it easier to navigate back/forth instead of having to start over or click so many times to get where you need to get

Top Cornerstone Galaxy Alternatives

Logo of WalkMe Digital Adoption Platform
1. WalkMe Digital Adoption Platform
4.5
(254 Ratings)
Logo of Whatfix Digital Adoption Platform
2. Whatfix Digital Adoption Platform
4.5
(238 Ratings)
Logo of Pendo
3. Pendo
4.3
(69 Ratings)
View All Alternatives

Peer Discussions

Cornerstone Galaxy Reviews and Ratings

Showing data for 34 ratings and reviews for Digital Adoption Platforms market. View all 730 ratings and reviews across markets for a complete picture.

4.3

(34 Ratings)

Rating Distribution

5 Star
38%
4 Star
50%
3 Star
12%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.0

Service & Support

4.2

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Human Resources
    50M-1B USD
    Retail
    Review Source

    System Robustness and Support Praised Amid Concerns Over Usability and Page Design

    4.0
    Dec 9, 2025
    The people at Cornerstone are fantastic. Very proactive and helpful which made the process as good as it could be. The system is very robust and there are so many offerings available that CSOD could have done a better job of clarifying what was and was not a part of our package. They also could provide more in-depth information on how certain parts of the system work. There were a good number of pitfalls in the process that could have been foreseen by experienced individuals that were not provided to us, causing us to do more trial and error than I think was necessary. But overall the experience has been great and that is truly because of the in-depth hard work of their implementation team and the support provided through their Global Support Center.
  • Human Resources Associate
    Gov't/PS/Ed
    Education
    Review Source

    Great learning platform with room for improvement

    4.0
    Nov 24, 2025
    We have the Learning module, which is a great platform for achieving our learning and compliance needs. It's cool to see the new AI features released and enhanced, but our organization is currently not using the platform to its fullest potential yet. We're intrigued by the AI and skills feature, which we're planning to turn on soon. Overall, we're pleased with Cornerstone's learning tool and plan to continue using it as our LMS. Would recommend it to others too.
  • SYSTEMS ADMINISTRATOR II
    50M-1B USD
    Construction
    Review Source

    Cornerstone Offers Extensive Reporting and Flexibility

    4.0
    Dec 3, 2025
    Cornerstone allows for a lot of flexibility in the use of its products. It also has a great client community where you can find so much great information about how others are using the product. There are a lot of great options for getting assistance with the product between the CSMs, office hours, and global support. My only constructive feedback would be for Cornerstone to better keep their documentation up to date and to give more information to CSMs about the upcoming releases so they can better support clients. It seems as if the CSMs get the same information about releases that clients do so they often can't answer questions like "is there a cost" or "how does it do xyz".
  • Human Resources Associate
    Gov't/PS/Ed
    Education
    Review Source

    Cornerstone Offers Strong Integration and Reporting But Steep Learning Curve Persists

    4.0
    Dec 9, 2025
    Cornerstone has been great for managing our learning programs, especially with its solid options for reporting and integration with our current systems. I like the customization options for learning paths and the way the system functions for users. The only downside I feel is the learning curve for mastering all of the options that Cornerstone offers. It can be overwhelming and difficult at times to fin the proper support article to address an issue when it occurs.
  • SECURITY ANALYST
    50M-1B USD
    Energy and Utilities
    Review Source

    Cornerstone: Your All-in-One product for Everyone!

    5.0
    Dec 16, 2025
    Highly recommend the usage of Cornerstone within the enterprise. Helped our organization safely onboard new employees and set our current and future employees up for success as soon as we hand them equipment. The guides are intuitive, and allow for customization based on our environment.
Showing Result 1-5 of 34

Recommended Gartner Insights

  • Market Guide for Digital Adoption Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.