Customer Process Manager framework (Legacy) Alternatives

BPM-Platform-Based Case Management Frameworks

Considering alternatives to Customer Process Manager framework (Legacy)? See what this market Customer Process Manager framework (Legacy) users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Customer Process Manager framework (Legacy) compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Pega Platform

4.6

I was recently introduced to Pega systems and since then the world has changed. Power CDH systems with AI capabilities make it a game changer and provide cutting edge in your field of business. I hardly have to code to make this works and it is easy to integrate, fetch data, process and take actions seamlessly Read all insights and reviews for Pega Platform

Where Customer Process Manager framework (Legacy) Scored Higher

Better evaluation and contracting

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2. Hyland OnBase

3.1

The product itself is fine, but being a cloud customer and getting assistance to fix issues is like pulling teeth with a monkey wrench. Read all insights and reviews for Hyland OnBase

Where Customer Process Manager framework (Legacy) Scored Higher

Better evaluation and contracting

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3. Lecom Platform

4.3

Una solucion que nos ayoudou con la, practicidad en nuestros procesos, garantizando la eficiencia en la operacion Read all insights and reviews for Lecom Platform

Where Customer Process Manager framework (Legacy) Scored Higher

Better evaluation and contracting

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4. IBM Content Navigator

By IBM

4

My experience is generally good, but a month ago, we have had several problems with errors with the platform. errors in publishing documents Read all insights and reviews for IBM Content Navigator

Where Customer Process Manager framework (Legacy) Scored Higher

Better at service and support

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5. Appian BPM Suite with Case Management Framework

4.5

I have had great experience, implementing and innovating with the tools available. Read all insights and reviews for Appian BPM Suite with Case Management Framework

Where Customer Process Manager framework (Legacy) Scored Higher

Better evaluation and contracting

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6. Intalio Process Management Software

4.2

Some products are good, in terms of supports and solving bugs I would say they are average the resolution time they take for the fixes is that they take a long time. If you ask me the support, the deliverable time is not so perfect. They have a lot to improve with how to support customers and keep up with the time they promise to provide a fix or a resolution. Read all insights and reviews for Intalio Process Management Software

Where Customer Process Manager framework (Legacy) Scored Higher

Better at service and support
Better evaluation and contracting

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7. Newgen iBPS Low Code Process Automation Platform

3.9

Strong technical team. Diversity of competencies demonstrated during the sale and delivery process. Caution may be strength of support team in non-primary markets where delivery or support depends on local partners. Read all insights and reviews for Newgen iBPS Low Code Process Automation Platform

Where Customer Process Manager framework (Legacy) Scored Higher

Easier to integrate and deploy
Better evaluation and contracting

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8. Case management solutions

4

Large organization at MircoSoft, hard to find appropriate parties to work with in some cases.Read all insights and reviews for Case management solutions

Where Customer Process Manager framework (Legacy) Scored Higher

Better at service and support
Better evaluation and contracting

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