• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • Conversational AI Platforms
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • Edge Distribution Platforms
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Cloud Financial Management Tools
      • Financial Planning Software
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • E-Discovery Solutions
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Business Orchestration and Automation Technologies
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Website Builders
      • Developer Productivity Insight Platforms
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Feature Management
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • API Generation Software
      • Test Data Management
      • Prototyping Software
      • Mobile App Analytics
      • AI-Augmented Code Modernization Tools
      • Green Software Engineering
      • Virtual Reality Development Software
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Event Brokers
      • Application Integration Platforms
      • Independent Third-Party Software Support of Megavendors
      • Digital Twin of an Organization Platforms
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Microsoft 365 Implementation and Support Services
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Multiexperience Development Platforms
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Load Testing Tools
      • Mobile Development Frameworks
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • B2B Gateway Software
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • API and MCP Testing Tools
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Gem Recruiting CRM
Logo of Gem Recruiting CRM

Gem Recruiting CRM

byGem
in
4.3
Market Presence: Candidate Relationship Management (CRM) Software, Campus Recruiting Software

Overview

Product Information on Gem Recruiting CRM

Updated 13th October 2025

What is Gem Recruiting CRM?

Gem Recruiting CRM is a software designed to streamline the recruitment process by centralizing candidate pipeline management, automating outreach, and providing analytics on sourcing efforts. The software enables teams to organize and track candidate interactions, schedule follow-ups, and collaborate on hiring activities within a single platform. It integrates with applicant tracking systems and email services to sync communications and update candidate data in real time. Gem Recruiting CRM offers reporting tools to analyze sourcing channels, measure recruiter performance, and forecast hiring needs, assisting organizations in addressing challenges related to talent acquisition efficiency and transparency in recruitment operations.

Gem Recruiting CRM Pricing

Gem Recruiting CRM software features a subscription-based pricing model, typically structured per user per month. The software may offer various tiers, each providing access to different features and capabilities, and pricing can differ based on the number of users and selected functionalities. Enterprise-level options are available, which can include customized pricing based on organizational requirements.

Overall experience with Gem Recruiting CRM

RECRUITER
1B - 3B USD, Healthcare and Biotech
FAVORABLE

“Managing Multiple Requisitions Made Easier With Organized Communication and Tracking Tools”

4.0
Oct 16, 2025
Gem has been a great tool for organizing outreach and managing candidate pipelines efficiently. It’s easy to use and saves a lot of time.
PEOPLE OPERATIONS MANAGER
50M - 250M USD, Software
CRITICAL

“AI Features Streamline Tasks, But HRIS Sync Remains Restricted”

3.0
Sep 30, 2025
Gem is a solid recruiting CRM, but its lack of integrations with our HRIS (Rippling) can make things clunky.

About Company

Company Description

Updated 7th December 2023

Gem is a software platform created to enhance the function of talent acquisition teams. It turns the recruitment process into a data-rich function, enabling a strategic approach throughout the organization. By using Gem, teams have the opportunity to automate and tailor their communication with potential candidates. Moreover, it allows recruitment efforts to be streamlined into a single system, providing usable analytics across the hiring procedure. This software aids companies in accelerating their growth by bettering their hiring strategies. Gem's platform has elevated the efficiency and speed of the recruitment process within various industries.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2017
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
https://www.gem.com/

Do You Manage Peer Insights at Gem?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Gem Recruiting CRM
Reviewer Insights for: Gem Recruiting CRM
Performance of Gem Recruiting CRM Across Market Features

Gem Recruiting CRM Likes & Dislikes

Like

I like that Gem keeps all candidate outreach and responses in one place, which saves time and helps me stay on top of multiple requisitions. The automation features and reminders are great for consistent follow-up.

Like

Gem has been great for sourcing candidates, doing outreach, and helping us save time (AI features) as we hire for low complexity/high volume roles. It's Google integration has saved our team lots of time when it comes to scheduling and streamlining the recruiting process.

Like

It centralizes candidate information from all sources into a profile and allows the building of dynamic talent pools

Dislike

Sometimes syncing with LinkedIn or the ATS can be a little inconsistent, and I wish there were more flexible options for customizing reports or dashboards.

Dislike

Gem has an integration with Rippling (our HRIS), but it's a one way integration that has limitations. For example, Gem can push basic role and candidate details to Rippling for account onboarding (like name, contact info, department) but not any other information (like compensation, manager, etc). The biggest issue is that Gem won't even push through employment type, because it doesn't have the concept of exempt or non-exempt which is literally the bare minimum for recruiting.

Dislike

The UX needs to be refined and needs to be optimized to be ready for prime time.

Top Gem Recruiting CRM Alternatives

Logo of Sense Talent Engagement Platform
1. Sense Talent Engagement Platform
4.3
(153 Ratings)
Logo of Yello
2. Yello
4.5
(76 Ratings)
Logo of CareerBuilder Talent Discovery Platform
3. CareerBuilder Talent Discovery Platform
4.4
(50 Ratings)
View All Alternatives

Peer Discussions

Gem Recruiting CRM Reviews and Ratings

4.3

(15 Ratings)

Rating Distribution

5 Star
47%
4 Star
33%
3 Star
20%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.2

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • PEOPLE OPERATIONS MANAGER
    50M-1B USD
    Software
    Review Source

    AI Features Streamline Tasks, But HRIS Sync Remains Restricted

    3.0
    Sep 30, 2025
    Gem is a solid recruiting CRM, but its lack of integrations with our HRIS (Rippling) can make things clunky.
  • RECRUITER
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Managing Multiple Requisitions Made Easier With Organized Communication and Tracking Tools

    4.0
    Oct 16, 2025
    Gem has been a great tool for organizing outreach and managing candidate pipelines efficiently. It’s easy to use and saves a lot of time.
  • VP, STRATEGY
    1B-10B USD
    IT Services
    Review Source

    Gem CRM delivers robust automation and analytics but requires clear ROI metrics for success.

    5.0
    Nov 5, 2025
    elegant AI-first recruiting tool that is a leader in the TA space. It offers most of the functionality of the established tools without the cost or set up time.
  • CAMPUS RECRUITER
    1B-10B USD
    Software
    Review Source

    My go-to tool to manage prospects!

    4.0
    Jan 16, 2026
    Great software to manage sourced candidates. It has many different features that simplify collaboration and visibility across teams.
  • TECHNICAL RECRUITER
    <50M USD
    IT Services
    Review Source

    Gem CRM Enables Talent Pipelines with Automated Candidate Profile Enrichment

    5.0
    Oct 27, 2025
    Gem CRM allows you to build talent pipelines, automatically enrich candidates profile, carry out multi stage email sequencing, and manage communications with both active and passive candidates.
Showing Result 1-5 of 15

Recommended Gartner Research

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.