Overview
Product Information on Insider One
What is Insider One?
Insider One Pricing
Insider One Product Images
Overall experience with Insider One
“Boosted lead generation and 39% Cost Saving with Insider's Architect”
“Average Retention Platform with low stability & low flexibility”
Badges
Multichannel Marketing Hubs
Personalization Engines
About Company
Company Description
Insider One is the platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and operate with greater impact. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across a broad set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One delivers a dependable vendor experience, proven across 15 industries and more than 30 countries for over a decade, to help teams be first, be focused, and be progressive in their customer engagement efforts. Trusted by more than 2,000 customers globally, Insider One supports organizations in accelerating growth through coordinated, data-driven customer engagement.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Insider One
Reviewer Insights for: Insider One
Deciding Factors: Insider One Vs. Market Average
Performance of Insider One Across Market Features
Insider One Likes & Dislikes
Insider's Architect makes it incredibly easy to manage our customer data across web and mobile channels, all through a unified dashboard that provides a complete view of every interaction. Creating and launching targeted campaigns is simple and intuitive, letting our team quickly engage users with personalized experiences. We've seen our conversion rates and customer satisfaction improve thanks to real-time personalization, as the platform dynamically adapts each website experience to visitors' needs
Read Full ReviewInsider's full platform provides a single, unified data layer across web, app and marketing channels, eliminating silos between our brands and teams. Centralized analytics and reporting make it easy to measure performance across our portfolio and quickly optimize for revenue, retention and engagement.
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The initial set-up process did take some time and needed input from our tech team, but after configuring Insider's Web Suite, everything has worked smoothly and reliably for our marketing and support efforts. It would also be helpful to have more out-of-the-box integration options for local messaging platforms like SMS and WhatsApp, but the strengths of the system outweigh this minor limitation
Read Full ReviewThe breadth of growth management platform can feel overwhelming at first especially when rolling it out across multiple brands and markets but the platform's usability and support resources make the learning curve manageable over time
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Peer Discussions
Insider One Reviews and Ratings
- Marketing Manager1B-10B USDTelecommunicationReview Source
Boosted lead generation and 39% Cost Saving with Insider's Architect
From the start, Insider's marketing automation helped us create value for our company and helped us deliver seamless experiences to our customers - Operations Associate<50M USDRetailReview Source
There has been a notable increase in our customer retation rates
Unifying customer data for our brands to build a single actionable view of customers and reduce fragmentation. Driving growth across the full funnel acquisition and activation view of customers and reduce fragmentation. Delivering consistent brand experiences across web, mobile apps and marketing channels from one platform, eith faster time to value and less IT dependency. - Marketing Manager50M-1B USDConsumer GoodsReview Source
Higher AOV coupled with a remarkable reduction in a cart abandonment rates
Our new product launches often underperformed as a customers frequently missed discovering the products. The experience across our Mobile App and Web store felt fragmented. Leveraging Insider's Web Suite and Mobile App, we set up a cohesive storefront across both channels with minimal technical support. Eureka ensured new products were easily discoverable, driving improved conversions. - DIGITAL MARKETING DEPARTMENT10B+ USDTransportationReview Source
23% Conversion Rate uplift with Insider's Personalized Multichannel Marketing
We've had a great experience with Insider. We managed to activate multi-channel journeys using Insider's journey orchestration platform, Architect, and we were able to engage our customers across a lot of different channels and improve the overall customer experience. - Digital Marketing Specialist50M-1B USDConsumer GoodsReview Source
Seen Uplift in AOV in the past two months for newly launched food items.
The team wanted to improve sales using newly and existing food items. We used personalized overlays to get customers' attention. The team suggested to strategically place redirection bars on the website to showcase best selling products and new launches. In no time, we reached out to customers using 40+ cross channel templates.