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Logo of Jira

Jira

byAtlassian
in
4.5
2025
Market Presence: Application Development Life Cycle Management (Transitioning to DevOps Platforms), Enterprise Agile Planning Tools

Overview

Product Information on Jira

Updated 13th October 2025

What is Jira?

Jira is a software designed for project management and issue tracking, developed by Atlassian. The software enables teams to plan, track, and manage software development and other project tasks through customizable workflows, boards, and dashboards. Users can create, assign, and prioritize tasks, monitor progress, and collaborate across teams. Jira supports integration with various development and communication tools, enhancing visibility and coordination for agile and traditional methodologies. The software addresses business challenges related to task organization, progress tracking, and team collaboration, assisting organizations in managing projects efficiently and maintaining traceability throughout the project lifecycle.

Jira Pricing

Jira software uses a subscription-based pricing model with tiered rates based on the number of users and deployment options, which include cloud-hosted and self-managed versions. Pricing varies depending on selected plans and the scale of usage, with separately available options for add-ons and enterprise-level features.

Overall experience with Jira

DATA ANALYST
250M - 500M USD, Retail
FAVORABLE

“Cost challenges integrating Jira data into Power BI for reporting”

5.0
Jul 29, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Group Product Manager
<50M USD, Banking
CRITICAL

“High Level Customization Noted But Issues With Task Status Changes Occur Frequently”

3.0
Apr 21, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Marketing Work Management Platforms

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 8th January 2025

Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2002
Head office location
Sydney, Australia
Number of employees
10001+
Website
http://www.atlassian.com/

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Peer Discussions

Jira Reviews and Ratings

4.5

(286 Ratings)

Rating Distribution

5 Star
51%
4 Star
45%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • DATA ANALYST
    50M-1B USD
    Retail
    Review Source

    Cost challenges integrating Jira data into Power BI for reporting

    5.0
    Jul 29, 2026
    As a scrum master, Jira has been an excellent platform managing agile teams and ensuring transparency throughout the software development lifecycle. It provides structured way to plan sprints, managing backlogs, track user stories and monitor team. I just makes everything from planning to execution much more efficient.
  • DATA ANALYST
    50M-1B USD
    Retail
    Review Source

    Cost challenges integrating Jira data into Power BI for reporting

    5.0
    Jul 29, 2026
    As a scrum master, Jira has been an excellent platform managing agile teams and ensuring transparency throughout the software development lifecycle. It provides structured way to plan sprints, managing backlogs, track user stories and monitor team. I just makes everything from planning to execution much more efficient.
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User Sentiment About Jira
Reviewer Insights for: Jira
Deciding Factors: Jira Vs. Market Average
Performance of Jira Across Market Features

Jira Likes & Dislikes

Like

- Highly customizable workflows It allows teams to create custom workflows, issue types, fields and automating rules that aligns with the kanban processes. - Dashboard Built in reports such as burndown charts, sprint reports etc provide real-time visibility on the project performance and progress. - Integration It integrates easily with github and microsoft teams which enables end to end collaboration across development and QA.

Like

- Highly customizable workflows It allows teams to create custom workflows, issue types, fields and automating rules that aligns with the kanban processes. - Dashboard Built in reports such as burndown charts, sprint reports etc provide real-time visibility on the project performance and progress. - Integration It integrates easily with github and microsoft teams which enables end to end collaboration across development and QA.

Like

- Highly customizable workflows It allows teams to create custom workflows, issue types, fields and automating rules that aligns with the kanban processes. - Dashboard Built in reports such as burndown charts, sprint reports etc provide real-time visibility on the project performance and progress. - Integration It integrates easily with github and microsoft teams which enables end to end collaboration across development and QA.

Dislike

Sometimes Jira flow breaks and I'm not able to close the task (if I open the workflow, it shows that the task is somehow stuck in a loop and nobody knows how it got there), and it becomes annoying to get the task to the beginning and do all the statuses all over again just to close it, taking many minutes. The main reason for disliking it is just the random inability to change the status of any task that can happen anytime to anyone, despite all the right actions and accesses

Dislike

Sometimes Jira flow breaks and I'm not able to close the task (if I open the workflow, it shows that the task is somehow stuck in a loop and nobody knows how it got there), and it becomes annoying to get the task to the beginning and do all the statuses all over again just to close it, taking many minutes. The main reason for disliking it is just the random inability to change the status of any task that can happen anytime to anyone, despite all the right actions and accesses

Dislike

Sometimes Jira flow breaks and I'm not able to close the task (if I open the workflow, it shows that the task is somehow stuck in a loop and nobody knows how it got there), and it becomes annoying to get the task to the beginning and do all the statuses all over again just to close it, taking many minutes. The main reason for disliking it is just the random inability to change the status of any task that can happen anytime to anyone, despite all the right actions and accesses