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  3. Jotform Enterprise
Logo of Jotform Enterprise

Jotform Enterprise

byJotform
in
4.5
Market Presence: Voice of the Customer Platforms, Electronic Signature

Overview

Product Information on Jotform Enterprise

Updated 13th October 2025

What is Jotform Enterprise?

Jotform Enterprise is a software that enables organizations to create, manage, and share online forms and collect data securely at scale. The software offers features such as customizable form templates, advanced conditional logic, workflow automation, and integration with third-party applications. It provides centralized user management, data encryption, single sign-on support, and compliance options for regulatory requirements. Jotform Enterprise supports collaborative tasks through multi-user access and granular permission controls, aiming to streamline data collection, automate business processes, and improve operational efficiency across departments within an organization.

Jotform Enterprise Pricing

Jotform Enterprise software uses a custom pricing model based on the number of users, data storage needs, and specific organizational requirements, with costs determined through a tailored quote provided after assessing client needs and project scale.

Overall experience with Jotform Enterprise

FORENSIC ANALYST
<50M USD, IT Services
FAVORABLE

“Efficient Form Setup and Cost Savings Noted Amid Initial Learning Curve”

5.0
Dec 22, 2025
The experience that I have had with jotform is very good. It is friction free, seamless, and super efficient! My favorite part of Jotform is that it is a great alternative to things like Google Forms that require business some very compromising companies.
DIGITAL MARKETING ASSOCIATE
500M - 1B USD, Consumer Goods
CRITICAL

“Simple form management”

3.0
Feb 19, 2024
Very simple and easy to implement the form. Form has been in use for 2 years now and have never had problems exporting the data.

About Company

Company Description

Updated 19th December 2023

Collect, manage, and share data from one platform with Jotform’s intuitive and interconnected solutions. More than an online form builder, Jotform enables teams to automate workflows and stay connected. Preserve IT resources with drag-and-drop forms and applications, integrated tables, and on-demand reporting — all with no coding required. Utilize thousands of industry-specific templates, request e-signatures, and securely integrate with hundreds of third-party applications. Trusted by healthcare, education, and government institutions, Jotform offers dedicated servers, admin and role-based access, HIPAA- and SOC 2-compliant solutions, and real-time support. Empower more informed decisions. Automate, collaborate, and celebrate with Jotform.

Company Details

Updated 19th December 2023
Company type
Private
Year Founded
2006
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
https://www.jotform.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Jotform Enterprise
Deciding Factors: Jotform Enterprise Vs. Market Average
Performance of Jotform Enterprise Across Market Features

Jotform Enterprise Likes & Dislikes

Like

When it comes to Jotform, I love the fact that it's easy to set up a form, it's very cost effective and it helps to get customer information quickly and easily. The first part is super self-explanatory. I think the second part is also very good because they often put the enterprise version of Jotform on sale, so we don't have to worry about spending thousands of dollars a month on Jotform. Forms on Jotform are also a no-brainer to set up and extract information from.

Like

Simple Customizable Efficient

Like

Ease-of-use!

Dislike

I do not like the initial learning curve. It took my team several weeks to set it up and get it working. We were having trouble getting our information to be discovered correctly annd be split up into the correct buckets.

Dislike

Prices constantly changing and we are grandfathered in but changing plan would increase cost significantly. Not a lot of analytics available. Limit of customization abilities.

Dislike

Ability to update form after deployment.

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Peer Discussions

Jotform Enterprise Reviews and Ratings

Showing data for 81 ratings and reviews for Voice of the Customer Platforms market. View all 101 ratings and reviews across markets for a complete picture.

4.5

(81 Ratings)

Rating Distribution

5 Star
56%
4 Star
41%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.7

Filter Reviews
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Most helpful
Last 12 Months
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Reviewer's Company Size
Reviewer's Industry
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  • FORENSIC ANALYST
    <50M USD
    IT Services
    Review Source

    Efficient Form Setup and Cost Savings Noted Amid Initial Learning Curve

    5.0
    Dec 22, 2025
    The experience that I have had with jotform is very good. It is friction free, seamless, and super efficient! My favorite part of Jotform is that it is a great alternative to things like Google Forms that require business some very compromising companies.
  • Marketing Associate
    50M-1B USD
    Manufacturing
    Review Source

    Forms made easy, but still have all the options!

    4.0
    Jan 29, 2026
    Really clean and easy to use software. Reporting and tailoring it to your needs.
  • DIRECTOR OF PROJECT MANAGEMENT
    Gov't/PS/Ed
    Education
    Review Source

    Comprehensive Widget Library Allows Tailored Collection of Registration Information

    5.0
    Jun 16, 2025
    It's made collecting registration information much easier and there are lots of features and widgets available to customize exactly the information you need.
  • Assistante Commerciale
    50M-1B USD
    Services (non-Government)
    Review Source

    My Experience With Jotform Enterprise - Great Tool For Feedback Collection

    5.0
    May 29, 2025
    With ability to create custom forms, Jotform Enterprise makes collecting feedback data and managing it easy. With the insights we get, making decisions becomes easy and we improve customer experience.
  • CUSTOMER EXPERIENCE MANAGER
    50M-1B USD
    Construction
    Review Source

    An Amazing Survey Solution - Customer Feedback Collection Made Easy

    5.0
    Jan 9, 2025
    We use Jotform Enterprise to collect customer feedback and it has been awesome. Creating survey forms and distributing them is easy. In addition, it allows lots of customization.
...
Showing Result 1-5 of 81

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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