Overview
Product Information on Keap
What is Keap?
Keap Pricing
Overall experience with Keap
“All in one software that keeps your business streamlined and growing”
“Keap CRM: A Usable System with Opportunities for UX Enhancement”
About Company
Company Description
Keap is a business tool focused on capturing, organising, and tracking leads. Its primary function is to assist in increasing sales and revenue through its efficient sales and marketing automation engine. In addition to the automation features, Keap provides guidance and coaching to its users. Originating as Infusionsoft, the company made strides in the sales and marketing automation software market. It has now expanded with Pro and Max editions. Keap, based in Chandler, Arizona, is focused on simplifying growth for small businesses across the globe. Its goal is to assist 1 million small businesses worldwide by 2030.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Keap
Deciding Factors: Keap Vs. Market Average
Performance of Keap Across Market Features
Keap Likes & Dislikes
I enjoyed the ability to keep detailed notes on clients and set reminders to follow up (which helped create better customer experiences). I also really enjoyed the ability to create email campaigns.
Retains data in a usable format. Usable integrations.
I like the email campaign capabilities. Once we set up a campaign, with multiple steps and stages, we can just sit back and let Keap do its thing. Each task can prompt another task depending on the parameters we set. We can even make it so that in the marketing email campaign, we can set tags to be removed or added to a customer, depending on whether they respond to an email or not. We can also easily see if an email we sent was opened or not or if it bounced.
The lead time to learn the software did take a while, and I am pretty sure I was not using the full system to the best of its ability.
Exporting data for migration is an extreme challenge.
I wish there was a way to see if a customer has clicked on a link we sent in an email.
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Peer Discussions
Keap Reviews and Ratings
- MANAGER, CUSTOMER SERVICE AND SUPPORT50M-1B USDConstructionReview Source
All in one software that keeps your business streamlined and growing
Most CRM's are limited in their functionality, Keap makes it simple to update notes on leads, create email campaigns that help turn leads into customers. It was a great product that I enjoyed using and helped my business run smoother. - PRODUCT SUPPORT SPECIALIST<50M USDTransportationReview Source
Maximize Marketing Campaigns with Keaps Email Features
Keap makes it very easy for our organization to keep up to date on any customers or tasks. The email campaigns make setting up a marketing campaign super easy. I can set tasks for a coworker without having to reach out to them or email them. - EXECUTIVE ASSISTANT<50M USDServices (non-Government)Review Source
KEAP: Your secret weapon for effortless business automation
We use KEAP as a CRM tool. The application is really very user-friendly. The interface is easy to navigate, even for the new users. The automation functionalities are very efficient. It integrates from lead capture to sales automation in one breath. It's just brilliant. - DIRECTOR OF COMMUNICATIONS50M-1B USDBankingReview Source
Keap: An Intuitive Software with Clear Layout
Keap is easy to use, easy to set up, and easy to train others how to use it! - PERFORMANCE TECHNOLOGY SPECIALIST<50M USDServices (non-Government)Review Source
Keap CRM: A Usable System with Opportunities for UX Enhancement
Keap is a usable CRM that has room to improve user experience.