Overview
Product Information on Liferay Digital Experience Platform
What is Liferay Digital Experience Platform?
Liferay Digital Experience Platform Pricing
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Overall experience with Liferay Digital Experience Platform
“Open platform with outstanding vendor support”
“Assessing the Upside and Drawbacks of a High-Performing Web Tool”
About Company
Company Description
Liferay is a single platform that allows you to easily create tailored digital solutions. Whether you need a modern e-commerce site, or a secure portal for customers, employees, partners, or suppliers, we help you stay seamlessly connected to the people and systems that give your organization its unique advantage. Delivered in a SaaS-based cloud environment, we have the digital tools and the expertise to help your organization create unique channels to keep you connected and to help ensure your users have an incredible experience with your organization. We also offer hosted or on-premises versions of our DXP.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Liferay Digital Experience Platform
Reviewer Insights for: Liferay Digital Experience Platform
Deciding Factors: Liferay Digital Experience Platform Vs. Market Average
Performance of Liferay Digital Experience Platform Across Market Features
Liferay Digital Experience Platform Likes & Dislikes
1. Highly Customizable Platform: LR DXP offers customization capabilities to be able to customize features and workflows deeply on top of the DXP to fit our specific logistics requirements. 2. Excellent CMS: The CMS is extensible and easy to get going. And once you have some templates and structures in place, you can apply them quickly to many pages, speeding up your presence and eliminating grunt work. 3. Collaborative and Agile Vendor Partnership: LR's collaborative attitude is impressive. Throughout the development experience, tough as it was, LR never stopped listening and fixing.
What has been most beneficial to us is the platform's flexibility, ease of configuration, strong content management features, and its integration capabilities.
The extensibility of Liferay to allow us to hook into so many other platforms.
1. Pricey: LR is a top-end product with top end service and license/maintenance costs to match. And while the quality justifies the prices, rates are much higher if you deal directly with LR than through their partners. 2. Minimal Industry-Specific Capabilities: Though LR offers many features in the DXP, there are not many ready-made solutions for logistics. Whihc means we need customization to make it work. 3. Limited AI Functionality: LR lets customers link and access their personal AI token accounts for AI-driven experiences. No out of the box AI capabilities without this integration
1. The product does not offer much in the way of OOTB reporting to satisfy user management. For instance, ability to identify users who have not logged in during the past 90 days, or the ability to find all users who belong to a specific role broken down by customer account. 2. Reliance on expensive professional services team to supplement support. 3. Online resources such as training, KB articles, and forums are lacking
We wasted 6 months finding out that PaaS was not going to meet our needs due to security and customization concerns.
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Peer Discussions
Liferay Digital Experience Platform Reviews and Ratings
- Head of Digital Forwarding Team10B+ USDTransportationReview Source
Open platform with outstanding vendor support
LR DXP's flexibility and customization have made it a great fit with our logistics business. LR delivers solid, dependable functionality and allows us to move fast creating tailored digital experiences to our industry requirments. The most remarkable is that we have loved working with LR as a vendor. Their commitment to listen to us, agile adaptation to shifting requirments and deliverables, this collaborative partnership is the most valuable to us. - Architect<50M USDHealthcare and BiotechReview Source
Assistance from Liferay Staff and Integration Capabilities Receive Positive Attention
Liferay account reps and architects have been very helpful in steering us clear of any future hurdles. - Group Product Manager1B-10B USDHealthcare and BiotechReview Source
Innovative Product Offers Options While Some Organizations Find Security Lacking
Great company and interactions with support. They are quick to respond and supprt customers. - Marketing & Communications Manager10B+ USDMediaReview Source
Proponent of Training Service Due To Lack of Own Training
overall works well but updates typically introduce issues into our intranet. - SOLUTION PRODUCT DIRECTOR50M-1B USDHealthcare and BiotechReview Source
Choosing the Right Implementation Partner Deemed Crucial for Positive Experience
Early in our relationship, but been good. Choosing a good implementation partner has been important.