Overview
Product Information on Sitecore Experience Platform
What is Sitecore Experience Platform?
Sitecore Experience Platform Pricing
Overall experience with Sitecore Experience Platform
“Sitecore XP: A Comprehensive Tool for Corporate Website Management”
“Efficient Content Management with Sitecore Platform”
About Company
Company Description
Sitecore specializes in the provision of comprehensive digital experience software. The company's SaaS-enabled, composable platform is designed to assist brands in facilitating meaningful customer interactions.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Sitecore Experience Platform
Reviewer Insights for: Sitecore Experience Platform
Deciding Factors: Sitecore Experience Platform Vs. Market Average
Performance of Sitecore Experience Platform Across Market Features
Sitecore Experience Platform Likes & Dislikes
The backend user interface is easy to use for our marketing teams, both in terms of basic content creation as well as some of the more advanced features that allow authors to personalize elements to different audiences. As a developer, extensibility is a real strength of the product. If something is not available out of the box, then the steps required to customise a new feature follow similar patterns across the platform. There is also a large community of developers who love the product and are happy to help with any issues. One of the main selling points is the ability to profile users as they navigate the site, then be able to target content accordingly. With such a diverse volume of data contained within a site, anything that can be done to help the user find the information they require is a real benefit.
Read Full ReviewWhat I like most about the Sitecore platform is its ability to deliver personalized digital experiences by using customer data to tailor content effectively. I also appreciate how it offers a strong, flexible content management system that makes it easy to create and publish content across multiple channels form one place.
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Over the last few years, there has been a large push to make the product more composable, but at the cost of further development of the original product. All products/features now come as new services or modules that need to be purchased at a significant cost. Whilst I appreciate they are a business and need to make returns on their investments, this leaves long standing customers who are not able to further invest; left with a product with less new features.
Read Full ReviewThe product is great. The service that Sitecore provides however could be better. Their customer success managers and the level of support that they provide is often lackluster.
Read Full ReviewTop Sitecore Experience Platform Alternatives
Peer Discussions
Sitecore Experience Platform Reviews and Ratings
- SENIOR .NET DEVELOPERGov't/PS/EdEducationReview Source
Sitecore XP: A Comprehensive Tool for Corporate Website Management
Our company has been using Sitecore XP to host our corporate website for over 8 years. In that time, I have developed countless features, overseen multiple upgrades and troubleshooted many issues; all of which were made easier due to extensive documentation and a knowledgeable support team. - Marketing Manager1B-10B USDHealthcare and BiotechReview Source
Navigating Sitecore CMS: User-Friendly Features Offset By Yearly Vulnerabilities
Overall our first year with Sitecore CMS has been good. The Sitecore vulnerabilities has been a learning curve, and we are learning the need to get someone trained into being able to submit Sitecore Support tickets as a need due to breaks and incidents that have happened with Sitecore over the last year. - Director of Marketing10B+ USDHealthcare and BiotechReview Source
Unleashing Business Growth with Sitecore's XM Cloud
Overall working with Sitecore, particularly on the XM cloud implementation and since, has been an overwhelmingly positive experience. The platform has been a key enabler in business growth, the support team are superb and their is a clear innovation in the ongoing product roadmap. No solution is ever without issue and we have had three challenges since our implementation went live namely around Sitecore forms, the new vs old setup, user roles in pages and page approval workflows. In each case the team were quick to act, assigning a product lead to support with solutioning and we have addressed each area with a good or perfect solution. A particular area of strength for Sitecore is their ongoing support which significantly surpasses that offered by similar Saas/Pass providers. The quality of these interactions, both for trouble shooting, but also ongoing product and roadmap development, is invaluable in a long term partnership. - System Manager50M-1B USDEnergy and UtilitiesReview Source
Efficient Content Management with Sitecore Platform
Overall, the company is pleased with the Sitecore platform. It has helped us to revolutionize our presence on the web and create a site that is more user friendly. - LEAD ARCHITECT50M-1B USDManufacturingReview Source
Strong DXP with good integrations and partnerships with other vendors
We selected XM Cloud as the newer offering which meant we were on the more modern platform but this meant there were some features not immediately available that had to be customised