I have worked with Microsoft 365 in two ways, one as an end user and also as an administrator. On an overall, I will describe my experience with its communication and collaboration features. From a user's perspective, I use Microsoft Teams for my day to day communication and it helps me a lot in my work. Whether it's chatting, work update sharing or meetings (audio/video calls). It is easy to schedule meetings and also that I can join them from my mobile is one of the features worth mentioning because when I am away from my desk. It is very helpful to not miss any of the updates. Also the feature I find most helpful is that I can collaborate on documents while being on a call, which saves a lot of time and reduces time to switch between different apps. Now, as an Admin also My experience with Microsoft 365 gives me centralized control through the admin center. I have used it to manage licenses of a user and integrations with the different identity providers. This helps in making things from a unified platform which reduces me switching between tools and that reduces time and improves my efficiency in my workplace. For these things I can say, It as an unified communication platform has been positive.

I use many of the tools in 365 in general. The fact that connections can be online and everything is connected makes daily life much easier, especially when accessing the system from multiple devices.