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  3. Power Automate
Logo of Power Automate

Power Automate

byMicrosoft
in
4.3
Market Presence: Integration Platform as a Service, Robotic Process Automation

Overview

Product Information on Power Automate

Updated 13th October 2025

What is Power Automate?

Power Automate is a software that enables users to streamline workflows and automate repetitive tasks across applications and services. The software provides tools for creating automated processes, integrating with various platforms such as cloud-based and on-premises solutions, and connecting data sources. It supports features like triggering actions based on events, managing approvals, and transforming data between systems. Power Automate addresses business challenges related to manual task management and process efficiency by facilitating automation of operations, reducing errors, and improving productivity through seamless connectivity among software solutions.

Power Automate Pricing

Power Automate software uses a subscription-based pricing model, offering various plans based on user needs, including per-user and per-flow options. Pricing is structured according to the number of users or the volume of automated flows, with additional charges for premium connectors and advanced features.

Overall experience with Power Automate

Chief Technology Officer
250M - 500M USD, Insurance (except health)
FAVORABLE

“Automations in Incident Management Highlight Flexible Workflow Design With Power Automate”

4.0
Feb 9, 2026
We are currently using Power Automate to automate processes and forms designed in SharePoint for handling computer/hardware/network related repair and maintenance support system, incident management (where branch offices can report any incidents at their end and corporate IT department oversees and manages those incidents including further escalation process), internal utility expense application and approval process, automating sending alerts and information regarding deadlines related to compliances, and internal audit queries, etc. This system provides the capability to design workflows as per our requirements incorporating complex conditions and automatically triggering the flow in a defined schedule.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Power Automate
Reviewer Insights for: Power Automate

Power Automate Likes & Dislikes

Like

For very practical automations like automating emails and compliance related things covering complex conditions and routing this platform provides excellent capability. We have also developed an app for recording visitors in our office in this platform where visitor records are captured including their photo and an email notification is being automatically sent to the person to whom the visitor wants to visit. As a tool it is best, the use case can be anything thing.

Like

Low-Code, Easy to Start -Drag and drop interface with templates lets developers create automations quickly Excellent Microsoft Integration - Deep integration with Microsoft tools is a major advantage for organizations on the Microsoft stack. Productivity Gains -Users report significant time savings and reduced manual work when automations run reliably. Lots of Connectors -Supports hundreds of connectors - making it versatile for many use cases.

Like

Seamless integration across whole Microsoft ecosystem is biggest advantage to me. Also I like ability to connect flows to wide range of triggers (eg. emails, SharePoint files/changes in files, or a button click in Power App or even a simple scheduled flow. I especially value automatic trigger - event driven. Thats the biggest benefit and perfectly complement RPA tool we use in the team.

Dislike

We have recently started to explore various tools over the Microsoft platform in terms of process management and automation. We have been able to develop the required apps and workflows but are finding difficulty in automatically recording its data in our on-premises database. Most of the time we need to apply automated conditions based on data and authorities defined in on-premises systems, so if there would be an easy mechanism to sync data to & between power automate and our on-premises system it will be great which also helps us to provide real-time analytics through our internal system.

Dislike

Licensing and Cost Confusion -Many users find the Power Automate licensing model confusing and potentially expensive when using premium features/connectors Debugging -Debugging complex flows can be frustrating, error messages may lack detail and flows can behave inconsistently. Mixed Third-Party Integration -Integration outside the Microsoft ecosystem can be less smooth than with Microsoft services.

Dislike

Its important to be aware of Power Automate limitations, these become especially noticeable with more complex flows. With larger data sets we already hit time outs (especially with SharePoint). Licensing also feels very complicated. There are premium connectors on one side, different license groups on the other and it really could use a more unified and meaningful model. Sometimes troubleshooting failed triggers or connector issues can take more time than one would expect.

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Peer Discussions

What Your Peers Are Saying About Power Automate

IT Manager
Has anyone ever created a desktop power automate to get attachments(PDF) from an email and then transfer that to a folder ?
IT Manager
here you go: https://www.youtube.com/watch?v=_jh7snqA4e4
See Full Discussion
10 Mar 20251.4k Views1 Comment
Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate)  platforms as part of their organizations?  What were the primary drivers for organizing this way?  Benefits?
Program Director, Intelligent Automation + Entrepreneur
I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.
See Full Discussion
22 Sep 20252.6k Views3 Comments

Power Automate Reviews and Ratings

Showing data for 18 ratings and reviews for Business Orchestration and Automation Technologies market. View all 594 ratings and reviews across markets for a complete picture.

4.3

(18 Ratings)

Rating Distribution

5 Star
28%
4 Star
72%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.2

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Chief Technology Officer
    50M-1B USD
    Insurance (except health)
    Review Source

    Automations in Incident Management Highlight Flexible Workflow Design With Power Automate

    4.0
    Feb 9, 2026
    We are currently using Power Automate to automate processes and forms designed in SharePoint for handling computer/hardware/network related repair and maintenance support system, incident management (where branch offices can report any incidents at their end and corporate IT department oversees and manages those incidents including further escalation process), internal utility expense application and approval process, automating sending alerts and information regarding deadlines related to compliances, and internal audit queries, etc. This system provides the capability to design workflows as per our requirements incorporating complex conditions and automatically triggering the flow in a defined schedule.
  • IT ASSOCIATE
    50M-1B USD
    Manufacturing
    Review Source

    Deep Microsoft Integration and Productivity Gains Highlight Power Automate Experience

    5.0
    Feb 9, 2026
    Overall the feedback has been positive from users, especially regarding automating repetitive tasks and workflows within the Microsoft ecosystem. Many appreciate its low-code approach and integration with Microsoft Office 365/SharePoint/Dynamics.
  • Rpa Tl
    <50M USD
    Banking
    Review Source

    Power Automate Excels in Event-Driven Workflows but Faces Licensing Complexities

    4.0
    Feb 11, 2026
    My overall experience with Power Automate has been very positive. We use it as a perfect complement to our primary RPA tool, especially in areas where traditional RPA does not offer trigger based automation. Power Automate fills this gap in our case exceptionally well and helps us handle many business critical processes which rely on event driven workflows.
  • Analyst
    1B-10B USD
    Banking
    Review Source

    Powerful tool for streamlining everyday work

    4.0
    Feb 7, 2026
    MS power automate is powerful low-code automation platform, which is a part of wider MS ecosystem. It saves significant time and enhances productivity by creating automated workflows for repetitive tasks with the help of various pre-build connectors and templates library at your fingertip.
  • It Manager
    50M-1B USD
    Insurance (except health)
    Review Source

    Solid Platform for Business Automation Within Microsoft Eco system

    4.0
    Feb 10, 2026
    Power automate has been effective in helping automate repetitive business processes and improve operational efficiency across the organization. It integrates will within the Microsoft ecosystem and enables teams to build workflows with relatively low effort. While more complex automations require careful design and governance, the platform delivers solid value for standard business process automation and integration scenarios.
Showing Result 1-5 of 23

Recommended Gartner Research

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