Overview
Product Information on ServiceNow Software Asset Management
Updated 13th October 2025
What is ServiceNow Software Asset Management?
ServiceNow Software Asset Management Pricing
Overall experience with ServiceNow Software Asset Management
It Associate
Gov't/PS/ED <5,000 Employees, EducationFAVORABLE
“Reliable and powerful software asset management with strong reporting and license tracking.”
I've had a very positive experience using ServiceNow Asset Management in an educational environment. It is intuitive and well-organized, making it easy to track software assets and licenses. Some advanced features take time to learn, but overall it is reliable and efficient.
Director of Procurement
10B - 30B USD, Healthcare and BiotechCRITICAL
“Value Realization Evident but CLM Integration Questions Persist in Implementation”
Great product and ServiceNow is fully engaged in the value realization.
About Company
Company Description
ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.
Company Details
Company type
Public
Year Founded
2004
Head office location
Santa Clara, California, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
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Reviewer Insights for: ServiceNow Software Asset Management
Deciding Factors: ServiceNow Software Asset Management Vs. Market Average
Performance of ServiceNow Software Asset Management Across Market Features
ServiceNow Software Asset Management Likes & Dislikes
The software automatically discovers installed programs across devices, saving time and reducing errors. License management keeps usage and compliance under control. The dashboards provide clear, actionable insights that help optimize software use.
The metrics are clear and their service along with their service partner is helpful in producing the targeted outcomes.
user interface and strong custom reporting
Some advanced reporting features are complex and require time to complex. Certain automated workflows require careful setup.
In the active project - need to see how it integrates with CLM.
n/a strong product
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ServiceNow Software Asset Management Reviews and Ratings
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- It AssociateGov't/PS/EdEducationReview Source
Reliable and powerful software asset management with strong reporting and license tracking.
I've had a very positive experience using ServiceNow Asset Management in an educational environment. It is intuitive and well-organized, making it easy to track software assets and licenses. Some advanced features take time to learn, but overall it is reliable and efficient. - Director of Procurement10B+ USDHealthcare and BiotechReview Source
Value Realization Evident but CLM Integration Questions Persist in Implementation
Great product and ServiceNow is fully engaged in the value realization. - DATA ANALYST1B-10B USDBankingReview Source
ServiceNOW software asset management provides great customization
SNOW software asset management gives a great view of the environment. customizable UI and parameter configuration for views and reports. - SECURITY CONSULTANT1B-10B USDIT ServicesReview Source
Streamlining Incident Reporting and Request Processes with New Software
This has helped our team for better reporting of any incidences and give the gist about our usages in the software very clearly. - VICE PRESIDENT10B+ USDBankingReview Source
Struggling with SAMPro's User Interface and Transparency
In my opinion, the biggest issue with SAMPro is its user interface. It's difficult to navigate the system, and most importantly, to understand how the license position is calculated. As a SAM Manager, i need full transparency regarding these aspects and in my opinion, SAMPro lacks this clarity. Importing entitlements such as contracts and POs is a very time-consuming task and, at first, completely non-intuitive. I believe ServiceNow still has a lot of room for improvement in this area.
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