ServiceNow Software Asset Management Alternatives

4.0(101 Ratings)

Considering alternatives to ServiceNow Software Asset Management? See what this market ServiceNow Software Asset Management users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how ServiceNow Software Asset Management compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. FlexNet Manager

4.2

We have had some account manager churn, but not excessive. Their technical support is responsive and accurate. Read all insights and reviews for FlexNet Manager

Where ServiceNow Software Asset Management Scored Higher

Better at service and support

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2. Snow License Manager

4.4

stable system, easy to use, easy to implement, trustworthy an reliable data, good and understable reports Read all insights and reviews for Snow License Manager

Where ServiceNow Software Asset Management Scored Higher

Better at service and support

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3. Certero for Enterprise SAM

4.8

We've been using Certero for a number of years now. it is a comprehensive tool providing useful insight to our asset deployments.Read all insights and reviews for Certero for Enterprise SAM

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4. ManageEngine ServiceDesk Plus

By ManageEngine

4.5

Efficient ITSM tool with streamlined ticketing and service management Read all insights and reviews for ManageEngine ServiceDesk Plus

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5. Ivanti Neurons for ITAM

4.3

The product is stable and has good support. It was the most natural change from Cherwell. It has some pros and cons from Cherwell.Read all insights and reviews for Ivanti Neurons for ITAM

Where ServiceNow Software Asset Management Scored Higher

Better at service and support

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6. USU SAM for Clients + Datacenter

By USU

4.5

SmartTrack is very flexible in regards of importing various different data sources and has a very strong software recognition, metric and compliance engine, while the Aspera Service Support is always intended to clarify upcoming topics as quickly as possible.Read all insights and reviews for USU SAM for Clients + Datacenter

Where ServiceNow Software Asset Management Scored Higher

Better at service and support

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7. Lansweeper

4.3

The negotiation, contracting and inital setup and config went smooth. I would have appreciated a contact with a technology partner by LANSWeeper to assist with deeper configuration and setup.Read all insights and reviews for Lansweeper

Where ServiceNow Software Asset Management Scored Higher

Better at service and support

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8. BMC Helix ITSM

4.1

product is helping improve on our service offerings over our prevs itsm too. The thing we starting to investigate more in automation so users can submit request and doesnt need IT staff to touch the request. We feel chat bot needs more work on to be useful but again that could be down to how we have it configured. Support community and bmc teams are always helpful and willing to find a solution to issues.Read all insights and reviews for BMC Helix ITSM

Where ServiceNow Software Asset Management Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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