Overview
Product Information on TCS HOBS
What is TCS HOBS?
TCS HOBS Pricing
Overall experience with TCS HOBS
“Communication service providers for digital service ”
“TCS is more for engineers than salespeople”
About Company
Company Description
TCS, part of the Tata group, focuses on shaping the future through innovation, technology and the utilization of collective knowledge. It is a multinational organization based in India, with consultants placed in various countries around the world, with notable skills and expertise. They work diligently to provide technology solutions that resolve critical business challenges. TCS is also noted for proactive stances on critical global issues, resulting in recognition in various sustainability indices. It operates within business principles aligned towards achieving sustainable growth.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: TCS HOBS
Deciding Factors: TCS HOBS Vs. Market Average
Performance of TCS HOBS Across Market Features
TCS HOBS Likes & Dislikes
It have good capabilities across product management, negotiated selling, Customer management and service delivery.
The reporting features, cloud driven software (X as-a-service), and the product integrates well with other software tools. Reports generate a lot of valuable info so when people need them, you can get them very easily. More companies are looking to move everything as a service and TCS does provide options and solutions to help do this. TCS also has the ability to easily work with other software (Oracle, SAP, etc.) which is a huge plus for a CRM tool.
These are the Likes of the Services 1) Product is digital centric architecture is good 2) Product is offering subscription based model. 3) Cost effective is very efficient. 4) Product interface is very good.
Faced problems like missed invoicing, Disputes, Increased risk of revenue leakage.
TCS is not easy to navigate through and use. This is not a user friendly tool and requires an engineer to really use this. I also don't like that it just pushes what 1 company does and thinks there is a one-size-fits-all approach. Scalability is a big part of CRM tools and when it isn't there, that just doesn't cut it. Price-wise, I just don't know if this is a real value added product. It isn't super expensive but when you look at what you are getting for what you are paying for, the value doesn't add up.
Dislikes of the services 1) Tool is not very user-friendly. 2) TCS is average as he is talking about CRM tool. 3) Some more improvement needed as compared to other cloud based provider.
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Peer Discussions
TCS HOBS Reviews and Ratings
- IT SECURITY & RISK MANAGEMENT ASSOCIATE50M-1B USDTelecommunicationReview Source
Communication service providers for digital service
It is a communication service provider satisfying the requirement of both traditional and digital services requires a solution which is "Fit for purpose" as well as "Fit for Growth" - MANAGER OF IT SERVICES50M-1B USDManufacturingReview Source
TCS HOBS Review
Overall Experience with TCS HOBS is good, This is more on the Subscription based model. This is also part of Digital transformation. - DATA ANALYST50M-1B USDIT ServicesReview Source
Subscription management at its best!!
TCS Hobs has helped us to streamline our subscription management process and improve our customer experience.Overall it is a powerful subscription platform that can offer businesses a number of benefits and it is a scalable platform which can be used by businesses of all sizes.Recommended!! - Bigdata Administrator50M-1B USDIT ServicesReview Source
One Of The Best Tool!
At our organization we are using TCS HOB . so overall experience is very good. it help to monitoring and it's handle the fault tolerance. - Sr. Analyst10B+ USDIT ServicesReview Source
TCS is more for engineers than salespeople
TCS has been average as to what a sales team looks for on customer management software or CRM tools. The reporting pieces of it are very good but this is not a user friendly tool to use. If engineers are the ones using this, then there might be some value but to salespeople, there are better options out there.