Utilities Customer Care & Billings (CC&B) Alternatives

4.5(21 Ratings)

Utility Customer Information Systems

Considering alternatives to Utilities Customer Care & Billings (CC&B)? See what this market Utilities Customer Care & Billings (CC&B) users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Utilities Customer Care & Billings (CC&B) compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. efluid

4.5

Implementation was long and more complex that we had tought. But the product works fine and users are very happy with it.Read all insights and reviews for efluid

Where Utilities Customer Care & Billings (CC&B) Scored Higher

Better at service and support
Better evaluation and contracting

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2. Net@Suite

4.5

Engineering has been our main supplier for several years and we are very satisfied, even of the product Net@SIU Read all insights and reviews for Net@Suite

Where Utilities Customer Care & Billings (CC&B) Scored Higher

Better at service and support

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3. UMAX

4.8

Itineris has proven to be a true partner in all aspects of the relationship. Recently we renewed our contract with Itineris until 2022 with likely extension until 2025 (+7 years). ALM en roadmap strategy is joint effort.Read all insights and reviews for UMAX

Where Utilities Customer Care & Billings (CC&B) Scored Higher

Better at service and support

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4. Smartflex CIS

By Open Intelligence

5

we are very pleased to have Open as our technology solutions provider, as it enables us to collaborate closely to drive the growth and success of our business Read all insights and reviews for Smartflex CIS

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5. Indra Customer Management System(InCMS)

3.9

There is not much experience since the system is just 2+ months live. There is not much experience since the system is just 2+ months live Read all insights and reviews for Indra Customer Management System(InCMS)

Where Utilities Customer Care & Billings (CC&B) Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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6. SAP Customer Relationship and Billing-CR&B

By SAP

4.1

SAP is on of the largest tech companies in the world and their product maintains the quality to be the market leader.Read all insights and reviews for SAP Customer Relationship and Billing-CR&B

Where Utilities Customer Care & Billings (CC&B) Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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7. Fluentgrid CIS

4.3

Overall IT costs have been brought down with an increased revenue. mPower CIS is user friendly and easy to use.Read all insights and reviews for Fluentgrid CIS

Where Utilities Customer Care & Billings (CC&B) Scored Higher

Better at service and support
Better evaluation and contracting

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8. Mecoms

4.1

Ferranti has a high capacity to execute, seems to have problems to find competent partners in the energy sector. Read all insights and reviews for Mecoms

Where Utilities Customer Care & Billings (CC&B) Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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