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  3. Workvivo
Logo of Workvivo

Workvivo

byWorkvivo by Zoom
in
4.7
2025
Market Presence: Intranet Packaged Solutions, Employee Communications Applications (Transitioning to Intranet Packaged Solutions)

Overview

Product Information on Workvivo

Updated 13th October 2025

What is Workvivo?

Workvivo is an employee communication and engagement software designed to connect employees, foster collaboration, and enhance internal communication within organizations. The software offers features such as news feeds, communication channels, employee recognition, feedback tools, surveys, and event organization, aiming to centralize workplace information and streamline corporate announcements. Workvivo enables teams to share updates, celebrate achievements, and access resources while promoting knowledge sharing and increasing awareness of company goals and values. It addresses the business challenge of dispersed communications by providing a unified platform for employee interaction, helping to create a more informed and connected workforce.

Workvivo Pricing

Workvivo software uses a subscription-based pricing model, typically structured per user per month or per annum. The software offers tiered plans that may vary according to the number of features, users, or organizational requirements. Pricing details are usually provided upon request and may be customized based on specific organizational needs and scale.

Overall experience with Workvivo

Communications Manager
<50M USD, Travel and Hospitality
FAVORABLE

“Great development from the product team, with more exciting features to come!”

5.0
Mar 12, 2026
There has been great development progress over the last 3 years, with lots of new features and usability improvements.
Communications Manager
500M - 1B USD, Healthcare and Biotech
CRITICAL

“Frequent Contradictory IT Guidance Undermines Workvivo Platform Functionality Improvements”

3.0
Mar 13, 2026
Workvivo offers a number of useful features and has strong potential as an employee engagement platform. However, the user experience is inconsistent at times. Support responses vary depending on the representative, and guidance around key eatures has conflicted on several occasions. Some recent updates have also made certain workflows more complex before, leaving us to wonder why such updates were made in the first place. Greater consistency in support and clearer documentation would significantly improve the experience.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Intranet Packaged Solutions

About Company

Company Description

Updated 29th February 2024

Workvivo serves as a tool to streamline communication and boost engagement within the workforce. It consolidates various functions related to intranet use, employee engagement, and internal communications into a singular employee application, thereby helping to create an inclusive environment for all workers. The platform allows staff members to stay updated easily, thereby fostering connection and participation. Additionally, it provides company leaders with a clear and uncensored avenue for reaching their teams, allowing them to better understand and interact with their organization's dynamics. With the acquisition by Zoom Video Communications, Workvivo continues to function and grow, with its main operations based out of Cork, Ireland.

Company Details

Updated 26th February 2025
Year Founded
2017
Head office location
Cork, Ireland
Number of employees
201 - 500
Website
https://www.workvivo.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Workvivo
Reviewer Insights for: Workvivo
Deciding Factors: Workvivo Vs. Market Average
Performance of Workvivo Across Market Features

Workvivo Likes & Dislikes

Like

Best features are the shout-outs, billboards and campaigns. Never had the ability to do this previously!

Like

It's a nice platform and the team members truly enjoy it. There are a lot of features that help us with our work in communicating to users.

Like

FB like feed, you can consume what you like. New Mobile experience Huge possibilities with integrations Introduction to the product and support for the implementation team

Dislike

The advanced analytics and chat not being included within the platform. We spend a lot on user licenses so it would be great to have better features included in the standard platform.

Dislike

Some features make certain workflows more complicated rather than improving efficiency. In addition, navigating these features can be challenging when support guidance varies between representatives.

Dislike

API is not fully available; writing is a paid feature!!?? Minor functionality, as the tv screen option, is a separate paid feature, this did nog go well within our company shortly after the initial investment. User provisioning has a few hickups.

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Peer Discussions

Workvivo Reviews and Ratings

Showing data for 139 ratings and reviews for Intranet Packaged Solutions market. View all 220 ratings and reviews across markets for a complete picture.

4.7

(139 Ratings)

Rating Distribution

5 Star
72%
4 Star
27%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.7

Service & Support

4.8

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Communications Manager
    <50M USD
    Travel and Hospitality
    Review Source

    Great development from the product team, with more exciting features to come!

    5.0
    Mar 12, 2026
    There has been great development progress over the last 3 years, with lots of new features and usability improvements.
  • Communications Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Frequent Contradictory IT Guidance Undermines Workvivo Platform Functionality Improvements

    3.0
    Mar 13, 2026
    Workvivo offers a number of useful features and has strong potential as an employee engagement platform. However, the user experience is inconsistent at times. Support responses vary depending on the representative, and guidance around key eatures has conflicted on several occasions. Some recent updates have also made certain workflows more complex before, leaving us to wonder why such updates were made in the first place. Greater consistency in support and clearer documentation would significantly improve the experience.
  • IT Manager
    <50M USD
    IT Services
    Review Source

    Engaging Platform with Huge Possibilities, Great Implementation Support.

    5.0
    Mar 16, 2026
    Very much engaged with out mission, "on the ball" during all phases of the project.
  • Human Resources Associate
    <50M USD
    Banking
    Review Source

    Workvivo has been a great tool to foster more company culture

    5.0
    Mar 12, 2026
    Workvivo has been a great platform for us as a company. We have been able to integrate it and use it for a wide variety of uses. IT has become a central part of our work culture where people can find information, interact with one another, post fun activities, and much more.
  • Communications Manager
    50M-1B USD
    Construction
    Review Source

    Training and Monthly Sessions Aid Use, But Translations Remain Challenging

    5.0
    Mar 13, 2026
    We received thorugh training before launching the platform and throughout the process we had many questions. The support we got was very helpful.
...
Showing Result 1-5 of 147

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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