Overview
Product Information on Zoho CRM
What is Zoho CRM?
Zoho CRM Pricing
Overall experience with Zoho CRM
“Integration With Multiple Tools Boosts Efficiency Despite Mobile App Shortcomings”
“Task Interdependency Limitations and Advanced Features Restricted to Higher Plans”
About Company
Company Description
Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.
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User Sentiment About Zoho CRM
Reviewer Insights for: Zoho CRM
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Performance of Zoho CRM Across Market Features
Zoho CRM Likes & Dislikes
A tool that offers multiple things in one place such as managing customer information and the deal so nothing gets misplaced. I can easily look over the performance report to see where I have to improve.
1. Zoho Ecosystem ( Zoho CRM Zoho Desk) 2. Customization 3. Process Automation
I enjoy the flexibility and usability of the offered features and automations which saves me time from everyday tasks. We have also integrated easily with other tools that had in our company like outlook 365, trello, linkedin, docusign.
I have some concerns regarding the mobile app which is not as smooth as the desktop version and the dashboard requires extra tuning for better and more accurate results.
The Pro features are focused on higher-tier plans: several advanced capabilities ( including part of the AI) remain at higher levels
Some times as our data grows we notice slowdowns and the mobile app isnt at the same level as in the desktop version. It does not offer a non code version/congiguration.
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Zoho CRM Reviews and Ratings
- CUSTOMER SUPPORT REPRESENTATIVE50M-1B USDServices (non-Government)Review Source
Integration With Multiple Tools Boosts Efficiency Despite Mobile App Shortcomings
I would say the experience was positive and impressive as it connects well with other tools which enhance the overall performance and can do multiple work from one single place. It does repetitive tasks automatically. - SALES MANAGER50M-1B USDTelecommunicationReview Source
Flexible Lead Management System Enhances Consistency but Faces Mobile Limitations although it is cost effective
managing leads, tracking opportunities and customer follow ups. automation and how this is implemented in our business ensures consistency with the customers. The system offered a wide range of customizations allowing us to model different businesses. - SALES MANAGER<50M USDIT ServicesReview Source
Zoho CRM Simplifies Sales Management But Faces Limitations With Customisation
My overall experience with Zoho CRM has been positive. The platform offers a good balance between usability and functionality, providing solid tools for managing contacts, deals and daily sales activities in an organised and efficient way. - Marketing Project Manager50M-1B USDServices (non-Government)Review Source
Zoho CRM Enables Seamless Sales Tracking With Flexible Customization Options
We use Zoho CRM for customer relationship management and marketing automation. The software is flexible and customizable. Use of the product makes it easy for us to track sales pipelines and performance. Campaign and lead management has been made seamless by the use of the software. - Senior Network Security Engineer50M-1B USDIT ServicesReview Source
Zoho CRM Streamlines Customer Management and Organizes Daily Sales Tasks Effectively
Zoho CRM is easy to use and helps keep all customer information in one place. It saves time by automating routine tasks and makes daily work more organized. Overall, it's a reliable tool that simplifies sales and customer management