Overview
Product Information on Smartsheet
Updated 13th October 2025
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Overall experience with Smartsheet
Director, Engagement Delivery
10B - 30B USD, IT ServicesFAVORABLE
“Smartsheet Streamlines Project Organization With Flexible Views and Automated Workflows”
I have been using SmartSheet since I joined my company in 2021. Smartsheet has been more powerful for managing my projects end to end. It feels like a more powerful version of a spreadsheet that's built specifically for managing work and keeping teams organized. It helps me bring structure to projects without being overly complicated. Once you get used to how it works, it becomes a reliable place to track tasks, deadlines, and progress in one view.
PROJECT MANAGER
50M - 250M USD, ConstructionCRITICAL
“Smartsheet Centralizes Project Data But Support Delays and Upgrade Costs Persist”
Direct engagement with a Smartsheet representative was slow. We had to wait for a contract manager to contact us. Then had to book in separate meeting time slots just to be able to discuss what we needed to.
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Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Marketing Work Management Platforms
About Company
Company Description
Smartsheet is a modern work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale — all on one real-time, centralized platform, accessible from anywhere, on any device. Over 90% of Fortune 100 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.
Company Details
Company type
Public
Year Founded
2005
Head office location
Bellevue, United States
Number of employees
1001 - 5000
Website
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Peer Discussions
What Your Peers Are Saying About Smartsheet
Director of Architecture
I am looking for some suggestions on Project Management Solutions. This solution should provide things like: - Support both Waterfall and Agile methodologies - Automation workflows - Task Breakdowns - Integrates with Microsoft 365 technology stack. We are a $10B Financial Institution currently using SmartSheet looking to evaluate a newer and more scalable solution.Director of Operations
See Full DiscussionAzure DevOps has decent connectivity with Microsoft365. While it's not designed for waterfall, there's nothing that prevents you from using it that way. There's a plethora of plugins and customizations that may help you do what you want. I agree with Pranay below, there may not be one single provider that can check all the boxes.
Director of IT
We are attempting to leverage SmartSheet as our PPM (Project Management and Resource Management tools). Does anyone else utilize these tools as their PPM solution? If so, what are your key takeaways that we need to consider to make our implementation a success?Chief Executive Officer
See Full DiscussionIMO - Smartsheet, Monday and Wrike are primarily Task management platforms. as Dan says Below much the same.
Enterprise PPMs are about Portfolio management (Governance, Resourcing, Financials, Budgets, ROI, Benefit realization) and Project Delivery (Scheduling, Risks, Status etc).
Its best to work out what your PPM requirements are before looking at tools
Smartsheet Reviews and Ratings
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- Director, Engagement Delivery10B+ USDIT ServicesReview Source
Smartsheet Streamlines Project Organization With Flexible Views and Automated Workflows
I have been using SmartSheet since I joined my company in 2021. Smartsheet has been more powerful for managing my projects end to end. It feels like a more powerful version of a spreadsheet that's built specifically for managing work and keeping teams organized. It helps me bring structure to projects without being overly complicated. Once you get used to how it works, it becomes a reliable place to track tasks, deadlines, and progress in one view. - Manager, Project Management10B+ USDHealthcare and BiotechReview Source
Excellent program that goes beyond managing a project
Great tool for managing projects but also excellent tool to present projects and make project presentations and follow up more dynamic. It is also an excellent time management tool, I create personal to-do lists to help me keep all the tasks not linked to a project in order. The integration with other programs is excellent. I started using Smartsheet as a project management tool but now I use it even for files I would usually use excel as I like having everything in the same place and linked - Director Of Information Management50M-1B USDIT ServicesReview Source
Automation and Integration Enhance Workflow but Notification System Needs Improvement
Smartsheet has a spreadsheet style which means I am much more familiar with its user interface and I can also see my work in different views such as Calendar, Grid and other timeline view. - MANAGER, PROJECT MANAGEMENT1B-10B USDSoftwareReview Source
Gantt-Based Interface Enables Efficient Project Tracking and Simple Task Updates
Smartsheet is my preferred project management software. It's Gantt-based view is second to none, has an easy to use UI and is very flexible. - Web ManagerGov't/PS/EdEducationReview Source
Automation Features in Smartsheet Streamline Updates and Approvals for Teams
Smartsheet saves me from repetitive work as I can set rules for updates, reminders and approvals that can be done automatically and the dashboard provides me with a complete image of how things are working and due of remaining tasks.
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