InMoment XI Platform Alternatives

4.9(74 Ratings)

Voice of the Customer Platforms

Considering alternatives to InMoment XI Platform? See what this market InMoment XI Platform users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how InMoment XI Platform compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Pisano

5

Thanks to, many different channels in the products, we are able to reach our customers. It is very important issue to be able to identify a user that we cannot send a survey from one channel and send it from different channel interms of collecting feedback we can hear our customers voices through many different channels.Read all insights and reviews for Pisano

Where InMoment XI Platform Scored Higher

Better at service and support

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2. Qualtrics XM Platform

4.5

Qualtrics is a powerful, integrative data broker that has absolutely transformed many business processes on our campus. This platform is much more than a mechanism to facilitate surveys. Its ability to seamlessly integrate with many of the SaaS systems we operate has enabled us to automate an incredible number of every day job functions to enhance the learner experience, provide real-time support, and engage our users in various settings. The true power of Qualtrics is only glimpsed once you start pulling data in real time via its in-survey API calls, branch logic & embedded data, and after-survey workflows. And there is more. Much more.Read all insights and reviews for Qualtrics XM Platform

Where InMoment XI Platform Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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3. Medallia Experience Cloud

4.5

I have been using Medallia for over 8 years now, and have only good things to say about my experience. Medallia seems to have a pervasive culture of support, consistently providing me with creative solutions to my needs, including sometimes being able to apply logic that allows us to work around our own shortcomings in our data. This kind of flexibility and creativity is unparalleled by other vendor partners. Our CX and EX programs have been welcomed by our frontline and executive teams alike, especially as a major improvement over prior tools we had tried to use. The self-admin features are STELLAR. I'm able to complete most administration myself, keeping my managed services time focused on higher level or more complex work.Read all insights and reviews for Medallia Experience Cloud

Where InMoment XI Platform Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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4. Press Ganey Forsta HX Platform

By Press Ganey Forsta

4.6

It is great and very flexible. We have moved from another vendor to Forsta and we are very happy with not just the platform but the service.Read all insights and reviews for Press Ganey Forsta HX Platform

Where InMoment XI Platform Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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5. SurveySparrow

By SurveySparrow

4.4

SurveySparrow acts as the voice of our customers. The software simplifies feedback collection and ensures improved customer experience. Through use of the product we are able to manage our online reviews and customer queries in real-time. It allows for progress tracking and comprehensive sentiment analysis.Read all insights and reviews for SurveySparrow

Where InMoment XI Platform Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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6. Chattermill

4.5

Overall this product is great for analysing large chunks of qualitative data and is a good starting point for customers who are not doing this already. Enagaged team of account managers who are helpful Relative amount of product innovation and updates Read all insights and reviews for Chattermill

Where InMoment XI Platform Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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7. Jotform Enterprise

4.5

The experience that I have had with jotform is very good. It is friction free, seamless, and super efficient! My favorite part of Jotform is that it is a great alternative to things like Google Forms that require business some very compromising companies. Read all insights and reviews for Jotform Enterprise

Where InMoment XI Platform Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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8. Alchemer

4.4

Overall Alchemer really, truly provides a superior product, as well as excellent/knowledgeable support, and they are our preferred provider for this service, but we do have issues from time to time that result in our organization having to come up with creative solutions in order to mitigate on our end because they are not able to resolve on theirs. They also have some limitations within the tool itself that result in some inefficiencies as well, even though recommendations to overcome these limitations have been recommended several times.Read all insights and reviews for Alchemer

Where InMoment XI Platform Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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