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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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©2026 Gartner, Inc. and/or its affiliates.

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Reviewed in Last 12 Months
How Alternatives Are Selected
Logo of Cognigy.AI Platform
1. Cognigy.AI Platform

By NiCE Cognigy

4.8
(154 Ratings)

We had very good experience in the past in building our chatbot solutions. Mixing a reallity of agentic and non agentic use cases. The great think is the people working at Cognigy are really passionate about their product and actually have a lot of experience in its use.

Read all insights and reviews for Cognigy.AI Platform
Compare with Kore.ai Agent Platform
Logo of watsonx Orchestrate
2. watsonx Orchestrate

By IBM

4.2
(120 Ratings)

Amazing tool. I love that it's designed with enterprise use in mind. It integrated seamlessly across our systems.

Read all insights and reviews for watsonx Orchestrate

Where Kore.ai Agent Platform Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Kore.ai Agent Platform
Logo of Yellow.ai Agentic AI Platform
3. Yellow.ai Agentic AI Platform

By Yellow.ai

4.4
(101 Ratings)

The experience with Yellow has been very positive. From the start the team has worked hard to understand our needs and continue to iterate to ensure that we are able to deliver a solid experience to our customers. The application is straightforward to use. It is constantly being updated which has given us additional features we didn't expect to find.

Read all insights and reviews for Yellow.ai Agentic AI Platform

Where Kore.ai Agent Platform Scored Higher

  • Better evaluation and contracting
Compare with Kore.ai Agent Platform
Logo of Aisera AI Agent Platform
4. Aisera AI Agent Platform

By Automation Anywhere

4.4
(92 Ratings)

I have been using Aisera for the past year and a half and overall, the experience has been positive. The interface has multiple tabs that you can use to obtain information from. Once we have extracted any findings that require further assessment - we can create tickets to Aisera support then follow up with our Customer Success Manager.

Read all insights and reviews for Aisera AI Agent Platform

Where Kore.ai Agent Platform Scored Higher

  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Kore.ai Agent Platform
Logo of Omilia Cloud Platform
5. Omilia Cloud Platform

By Omilia

4.7
(75 Ratings)

Omilia has been a great partner. They have delivered amazing AI solutions that fits our needs. The team that has been working with us are phenomenal and best at what they do. They are customer focused and always come up with innovative solutions that are very helpful to our business. Omilia team is very adjustable to the time and needs of the customer. With just one and half years of our relationship with Omilia, we have seen huge improvements to our contact center metrics and are looking forward further. Omilia conversational AI is exceptional tool that shows real-time monitoring and live interactions of customers which has helped in doing our analysis and learning more about customer behavior.

Read all insights and reviews for Omilia Cloud Platform

Where Kore.ai Agent Platform Scored Higher

  • Better evaluation and contracting
Compare with Kore.ai Agent Platform
Logo of Amelia Platform
6. Amelia Platform

By SoundHound AI

4.3
(71 Ratings)

Amelia is widely recognized as the leading conversational AI platform that delivers human-like interactions across customer service, IT Support, HR and many more business units. It has very good natural language understanding, emotional intelligence and multilingual capabilities. We have integrated Amelia to reduce ticket volume from helpdesk. There were so many tickets getting generated for common infrastructure issues and common queries like Password reset, Teams issues, Outlook issues, Zoom and any other product related issues. We have provided step by step instructions and addressed all user queries in one interface. Our Admins have saved significant time due to this Automation. Yearly we have saved around 10-12k in generic INCs. Amelia has advanced natural language processing system that solves complex queries with contextual awareness. Amelia offers customizable workflows, businesses can build their own workflows & automate repetitive tasks.

Read all insights and reviews for Amelia Platform

Where Kore.ai Agent Platform Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Kore.ai Agent Platform
Logo of boost.ai
7. boost.ai

By boost.ai

4.7
(71 Ratings)

We used boost.ai for customer support automation where we needed predictable answers, good handoff to live agents, and clear reporting. It helped reduce repeat tickets once we got the top intents trained and the content cleaned up. The best results came when we treated it like an ongoing program, not a one-time launch.

Read all insights and reviews for boost.ai

Where Kore.ai Agent Platform Scored Higher

  • Better evaluation and contracting
Compare with Kore.ai Agent Platform
Logo of Microsoft Copilot Studio
8. Microsoft Copilot Studio

By Microsoft

4.2
(71 Ratings)

I am using Microsoft Copilot Studio in for streamlining different internal tasks. I started using this to manage internal IT operations including resetting core systems passwords, reporting issues related to layer 2 VPN connectivity across our 200 branches, reporting various other IT related issues and support ticket creation. Then I expanded its application for HR related especially for Travel Request and Travel Expenses & Daily Allowance related claim management approval workflow. Right now, we are working on a slightly advanced use case related to the management of frauds related to our life insurance claim and trying to link it with our existing underwriting process.

Read all insights and reviews for Microsoft Copilot Studio

Where Kore.ai Agent Platform Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Kore.ai Agent Platform
...
Showing Result 1-8 of 101

Top Alternatives to Kore.ai Agent Platform

  • Cognigy.AI Platform
  • watsonx Orchestrate
  • Yellow.ai Agentic AI Platform
  • Aisera AI Agent Platform
  • Omilia Cloud Platform
  • Amelia Platform
  • boost.ai
  • Microsoft Copilot Studio
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Kore.ai Agent Platform Alternatives

4.6(129 Ratings)

Considering alternatives to Kore.ai Agent Platform? See what this market Kore.ai Agent Platform users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Kore.ai Agent Platform compares to its competitors and find the best software or service for your organization.