Khoros Communities Alternatives

4.5(14 Ratings)

Considering alternatives to Khoros Communities? See what this market Khoros Communities users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Khoros Communities compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Zendesk Support

4.2

We have used ZenDesk support for the last 12 years and it has been going from strength to strength, there are some issues which we do not use, but the ones we do are excellent.Read all insights and reviews for Zendesk Support

Where Khoros Communities Scored Higher

Better at service and support

Compare with Khoros Communities

Add to Compare

2. Intercom Helpdesk

4.1

The ticketing system has good status options, but it can be confusing when working with conversations together.Read all insights and reviews for Intercom Helpdesk

Where Khoros Communities Scored Higher

Better at service and support

Compare with Khoros Communities

Add to Compare

3. Konnect Insights

By Konnect Insights

4.5

We set up keywords like product name. Twitter, Instagram, blogs and forums, all these platforms mention the brands name. The data is to give the sentiment analysis of how people can give the feedback for the product. Using this platform common customer concerns like pricing, product quality etc.Read all insights and reviews for Konnect Insights

Compare with Khoros Communities

Add to Compare

4. Zendesk Message

4.6

This has helped us in our business with real-time messaging with customers through various channels, including web chat, mobile apps, and social messaging platforms. It helps businesses to provide customer interactions. Consider customer visits a website and ask a question the parcel not arrived the AI chat bot helps to reply the message. The bot not able to resolve it went to the customer care. The customer left the website after the conversation.Read all insights and reviews for Zendesk Message

Where Khoros Communities Scored Higher

Better at service and support

Compare with Khoros Communities

Add to Compare

5. Agentforce Service

2.8

This is an all-in-one platform, however how you implement it will really affect user adoption Read all insights and reviews for Agentforce Service

Where Khoros Communities Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

Compare with Khoros Communities

Add to Compare

6. Hootsuite Enterprise

4.7

Hootsuite is a great product and service for all things social media and content management. Read all insights and reviews for Hootsuite Enterprise

Where Khoros Communities Scored Higher

Better at service and support
Better evaluation and contracting

Compare with Khoros Communities

Add to Compare

7. Community Cloud

4.3

Community cloud has been a great product for exposing specific elements of our org to limited-license users within our company. Read all insights and reviews for Community Cloud

Where Khoros Communities Scored Higher

Better at service and support

Compare with Khoros Communities

Add to Compare

8. Emplifi Social Marketing

4.6

We have been an Astute customer for over 20 years and using the social tool for five years. We appreciate the top notch service and ongoing support from the customer success team. Astute Social allows us to manage multiple social platforms for various brands and efficiently respond and track contacts. Read all insights and reviews for Emplifi Social Marketing

Where Khoros Communities Scored Higher

Better at service and support

Compare with Khoros Communities

Add to Compare

Showing Result 1-8 of 20