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Logo of Hootsuite Enterprise

Hootsuite Enterprise

byHootsuite
in Social Customer Service Applications
4.6

Overview

Product Information on Hootsuite Enterprise

Updated 13th October 2025

What is Hootsuite Enterprise?

Hootsuite Enterprise is a social media management software designed to enable organizations to coordinate, schedule, and monitor content across multiple social channels from a centralized dashboard. The software offers tools for publishing, analytics, and reporting, helping users manage workflows and team permissions for social campaigns. Hootsuite Enterprise supports integration with third-party applications and provides customizable approval processes to maintain brand consistency. The software assists in tracking engagement metrics and audience insights, facilitating strategic planning and performance measurement for businesses managing complex social media operations.

Hootsuite Enterprise Pricing

Hootsuite Enterprise software offers pricing based on custom quotes, taking into account the number of users, required features, and social accounts managed. The software typically operates on a subscription model with options for annual billing. Advanced features and support are available in higher tiers, and pricing details are provided upon request based on specific business requirements.

Overall experience with Hootsuite Enterprise

VP, Communications
<50M USD, Banking
FAVORABLE

“Hootsuite: A Comprehensive Solution for Social CRM Needs”

5.0
Jun 24, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Marketing Manager
50M - 250M USD, IT Services
CRITICAL

“Antiquated and Bullish Tool because the have large market share.”

1.0
Feb 8, 2019
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 7th December 2023

Hootsuite is a business platform dedicated to optimizing social media management, with a specific focus on boosting social commerce experiences and organizing customer dialogues. This platform is used by numerous companies worldwide to deploy successful social campaigns. In conjunction with their software solutions, Hootsuite also caters to enhancing social media skills by offering both complimentary online training and chargeable certifications for professionals. Training domains range from mastering new social media tactics to proficiently utilizing the Hootsuite platform itself.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2008
Head office location
Vancouver, Canada
Number of employees
1001 - 5000
Website
http://hootsuite.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Hootsuite Enterprise Reviews and Ratings

4.6

(13 Ratings)

Rating Distribution

5 Star
46%
4 Star
31%
3 Star
15%
2 Star
0%
1 Star
8%
Why ratings and reviews count differ?
  • VP, Communications
    <50M USD
    Banking
    Review Source

    Hootsuite: A Comprehensive Solution for Social CRM Needs

    5.0
    Jun 24, 2024
    Hootsuite is a great product and service for all things social media and content management.
  • VP, Communications
    <50M USD
    Banking
    Review Source

    Hootsuite: A Comprehensive Solution for Social CRM Needs

    5.0
    Jun 24, 2024
    Hootsuite is a great product and service for all things social media and content management.
  • Read All 13 Reviews

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  • Market Guide for Social Customer Service Applications
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Reviewer Insights for: Hootsuite Enterprise
Performance of Hootsuite Enterprise Across Market Features

Hootsuite Enterprise Likes & Dislikes

Like

It's hard to pick just three things to like about Hootsuite, but if I had to list the top, those would be: 1. Ease of use. This is a very streamlined and easy to use product for all CRM and social media management. 2. Functionality. Between its overall performance regarding social management, to its user dashboard where you can access everything from campaign performance metrics to social listening information to specific social media channel monitoring, everything about this product is both a pleasure to work with and use. 3. As mentioned above, the metrics and analytics provided by this product are great and actually impactful.. you can begin using the data and info attained from this nearly right away and in an actionable way, too. Not to mention, this data is even out of the box without any type of enhancements or add-ons, so it's good from just an outright effectiveness standpoint, and without any additional costs added or tacked on, too.

Like

It's hard to pick just three things to like about Hootsuite, but if I had to list the top, those would be: 1. Ease of use. This is a very streamlined and easy to use product for all CRM and social media management. 2. Functionality. Between its overall performance regarding social management, to its user dashboard where you can access everything from campaign performance metrics to social listening information to specific social media channel monitoring, everything about this product is both a pleasure to work with and use. 3. As mentioned above, the metrics and analytics provided by this product are great and actually impactful.. you can begin using the data and info attained from this nearly right away and in an actionable way, too. Not to mention, this data is even out of the box without any type of enhancements or add-ons, so it's good from just an outright effectiveness standpoint, and without any additional costs added or tacked on, too.

Like

It's hard to pick just three things to like about Hootsuite, but if I had to list the top, those would be: 1. Ease of use. This is a very streamlined and easy to use product for all CRM and social media management. 2. Functionality. Between its overall performance regarding social management, to its user dashboard where you can access everything from campaign performance metrics to social listening information to specific social media channel monitoring, everything about this product is both a pleasure to work with and use. 3. As mentioned above, the metrics and analytics provided by this product are great and actually impactful.. you can begin using the data and info attained from this nearly right away and in an actionable way, too. Not to mention, this data is even out of the box without any type of enhancements or add-ons, so it's good from just an outright effectiveness standpoint, and without any additional costs added or tacked on, too.

Dislike

UI, Customer Success, poor selling and renewal processes.

Dislike

UI, Customer Success, poor selling and renewal processes.

Dislike

UI, Customer Success, poor selling and renewal processes.