First of all, Emplifi can meet a great many needs in a single interface, which is incredibly useful for providing ease of control in a world as complex as social media. Furthermore, the fact that it's a platform that can simultaneously analyze, drive growth, inspire, and provide solutions, all with very simple interfaces, is simply extraordinary

Overall the product is fine. The company has gone through some changes, and I've had a lot of different reps. Not that it matters much, because all the reps do is try to upsell me on product upgrades. They don't have any actual insights into social media trends.