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Scheduling for multiple social media platforms is quick and easy! The prompts ensure we get all the details entered we should and will offer suggestions if we may have issues with a source so we can go back and make corrections. There's an option to respond to our reviews and edit them as needed to take their remarks and turn it into a learning experience and improve from. We don't use their AI feature as it's repetitive and kinda bland for marketing purposes.
Read all insights and reviews for BirdeyeWhere NiceJob Scored Higher
By REVIEWS.io
From initial contact to final implementation and go-live, everything went extremely professionally and smoothly. The consistently helpful communication regarding questions, both during and after implementation, is particularly noteworthy. The team is always extremely helpful and provides support as quickly and competently as possible. The Customer Success Managers also manage to find a suitable solution in most cases, even if a custom solution first needs to be developed. I'm only deducting one star for the limited range of analytics options. In my opinion, there's still room for improvement here, as currently no attractive custom reports can be created and the data is only available as a CSV export.
Read all insights and reviews for REVIEWS.ioWhere NiceJob Scored Higher
My experience with Yext's review monitoring capabilities has been positive overall. The platform provides a centralized and efficient way to track customer feedback across multiple sources, ensuring visibility on emerging client issue.
Read all insights and reviews for Yext Digital Presence PlatformWhere NiceJob Scored Higher
Podium is an innovator. We started using this tool for online review solicitation and have since scaled out to use their software for so much more. Their texting and payments features are particularly impressive.
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By BrightLocal
BrightLocal has been an outstanding partner for our agency. The platform provides a comprehensive suite of local SEO, rep management, citations, and reporting.
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This tool focuses not just on reactive damage control but on actively shaping customer experience across every digital touch point, especially in today's review driven and socially connected world , Ensures accurate business listings across directories.
Read all insights and reviews for Reputation Experience Management (RXM)Where NiceJob Scored Higher
It can be a little frustrating to use at first. But once you get used to it, it works great.
Read all insights and reviews for SOCiWhere NiceJob Scored Higher
Good overall experience but not the best was easy to implement but didn't always match our needs
Read all insights and reviews for SynupWhere NiceJob Scored Higher