Top ServiceNow AI Platform Alternatives & Competitors 2026

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Workato ONE

Overall, our experience with Workato has been positive and strategically aligned with our enterprise integration direction. Across multiple programs and domains, Workato has proven to be a reliable, flexible, and forward-looking integration and orchestration platform. Workato has proven itself well enough for our teams to move quickly from initial adoption to production ready, efficient integrations. We've transitioned ownership of several integrations and workflow applications from third-party implementations to internal teams without significant friction. Developers are able to design, iterate and productize workflows effectively. Workato has aligned well with our long-term integration, automation, and AI strategy, supported by a highly collaborative vendor partnership.

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2. Pipefy

By Pipefy

4.7

(80 Ratings)

My overall experience with Pipefy has been very positive, especially in terms of usability and flexibility. The platform is intuitive and user-friendly, allowing business and technical users to quickly understand and design workflows without a steep learning curve. Its visual interface makes it easy to model processes, track progress, and maintain consistency across teams, which significantly reduces operational friction.

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3. UiPath Platform

By UiPath

4.6

(78 Ratings)

My overall experience with UiPath has been very positive. The platform has proven to be robust, intuitive, and higlhly adaptable to the automation needs we manage at our org. Its user-friendly interface, combined with a wide ser of pre-built activities and strong integration capabilities, has allowed us to streamline processes efficiently and reduce manual workloads across different areas.

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4. Camunda

By Camunda

4.5

(68 Ratings)

Introcducing Camunda as our process orchestration platform, has enabled us to launch a workflow digitalization journey across all units of the company. Different users (from developer to business experts) have implemented a variety of workflows (from simple approvals to fully integrated end-to-end processes). This journey has also started (and is still changing) the way organize ourselves around processes to continuously improve them.

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5. Appian Platform

By Appian

4.3

(50 Ratings)

Most of the platform related areas have worked well, the only issue has been performance especially when running multiple applications and from our point of view the only way forward was hiring a few Appian consultants. I would like to see more of a self-service approach instead of selling consultants.

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6. Agentic Process Automation System

By Automation Anywhere

4.7

(42 Ratings)

We have built a truly exceptional long-term partnership with AA, grounded in trust, transparency, and a shared commitment to enterprise-scale automation excellence. What has worked especially well is the openness on both sides to co-design solutions, adapt to changing business needs, and continuously raise the bar on automation quality, resilience, and value delivery. Like any long-standing partnership operating at scale, we have faced challenges along the way-ranging from platform evolution and architectural complexity to integration, stability, and change-management considerations. However, those challenges were addressed through candid dialogue, shared ownership, and a strong focus on root-cause resolution rather than short-term fixes. This has allowed us drive sustained automation and AI-enabled impact across the enterprise.

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7. Power Automate

By Microsoft

4.3

(21 Ratings)

We are currently using Power Automate to automate processes and forms designed in SharePoint for handling computer/hardware/network related repair and maintenance support system, incident management (where branch offices can report any incidents at their end and corporate IT department oversees and manages those incidents including further escalation process), internal utility expense application and approval process, automating sending alerts and information regarding deadlines related to compliances, and internal audit queries, etc. This system provides the capability to design workflows as per our requirements incorporating complex conditions and automatically triggering the flow in a defined schedule.

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8. Claude

By Anthropic

4.6

(12 Ratings)

It is a highly capable reasoning engine that acts as the "brain" within our automation pipelines. It excels at taking messy, unstructured business inputs and cleanly parsing them into structured data. It serves as a transformative middle layer for business operations, replacing rigid, rules-based logic with dynamic context analysis.

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