ServiceNow Now Platform Alternatives

4.4(23 Ratings)

Business Orchestration and Automation Technologies

Considering alternatives to ServiceNow Now Platform? See what this market ServiceNow Now Platform users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how ServiceNow Now Platform compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Camunda

4.5

Working closely with Camunda consulting team is enabling us to build resilient, scalable process automation while maintaining strict adherence to regulatory standards and best practices in finance.Read all insights and reviews for Camunda

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2. Workato

4.9

As an Integration Developer with hands-on experience and an active member of the workato community, my overall experience with workato has been truly exceptional. The platform strikes the perfect balance between low-code simplicity and advanced developer flexibility, making it easy to design, deploy, and optimize complex enterprise automation at scale. Workato has a strong connector library, clear documentation and continuous improvement especially in IDP, GenAI, Co-pilot and recent workato Go have significantly enhanced the speed and quality of the develop9ment work. Using Workato, I have been able to reduce delivery timelines, improve automation coverage and build solutions far beyond basic data sysn. From IDP to multi-system process orchestration and AI-driven workflows, the platform has enabled us to automate end-to-end processes.Read all insights and reviews for Workato

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3. Pipefy

4.6

My overall experience with Pipefy has been very positive, especially in terms of usability and flexibility. The platform is intuitive and user-friendly, allowing business and technical users to quickly understand and design workflows without a steep learning curve. Its visual interface makes it easy to model processes, track progress, and maintain consistency across teams, which significantly reduces operational friction.Read all insights and reviews for Pipefy

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4. Appian Platform

4.3

Most of the platform related areas have worked well, the only issue has been performance especially when running multiple applications and from our point of view the only way forward was hiring a few Appian consultants. I would like to see more of a self-service approach instead of selling consultants.Read all insights and reviews for Appian Platform

Where ServiceNow Now Platform Scored Higher

Easier to integrate and deploy

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5. Power Automate

4.3

We are currently using Power Automate to automate processes and forms designed in SharePoint for handling computer/hardware/network related repair and maintenance support system, incident management (where branch offices can report any incidents at their end and corporate IT department oversees and manages those incidents including further escalation process), internal utility expense application and approval process, automating sending alerts and information regarding deadlines related to compliances, and internal audit queries, etc. This system provides the capability to design workflows as per our requirements incorporating complex conditions and automatically triggering the flow in a defined schedule.Read all insights and reviews for Power Automate

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6. UiPath Agentic Automation

4.8

My overall experience with UiPath has been very positive. The platform has proven to be robust, intuitive, and higlhly adaptable to the automation needs we manage at our org. Its user-friendly interface, combined with a wide ser of pre-built activities and strong integration capabilities, has allowed us to streamline processes efficiently and reduce manual workloads across different areas.Read all insights and reviews for UiPath Agentic Automation

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7. SS&C Blue Prism Enterprise AI

By SS&C Blue Prism

4.1

Our overall experience with Blue Prism has been positive, account management and meeting cadence fits perfectly with us. The team consistently demonstrates professionalism, clear communication and a strong commitment to quality. We highly value their support and look forward to continuing the partnership Read all insights and reviews for SS&C Blue Prism Enterprise AI

Where ServiceNow Now Platform Scored Higher

Easier to integrate and deploy

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8. Microsoft Copilot Studio

4.6

With Microsoft Copilot Studio we are developing and testing different AI-Agent Prototypes. The Agent is seamlessly integrated in other M365 Services from our E5 license. Also Data Loss Prevention is a feature which should be evaluated at the start of using Agents from CoPilot Studio. We are still in testing and evaluating modus and preparing some dedicated uses cases with defined governance and security and proper information for our endusers how to use AI-Agents from Copilot Studio. Read all insights and reviews for Microsoft Copilot Studio

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