SmartCOMM Alternatives

4.7(69 Ratings)

Customer Communication Management

Considering alternatives to SmartCOMM? See what this market SmartCOMM users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how SmartCOMM compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. UniServe NXT Digital Suite

By Intense Technologies

4.9

A CCM (customer communication management) solution enhances customer experience by streamlining and personalizing communication processes. It processes to deliver consistent, timely and relevant information across various channels, improving customer engagement and satisfaction. Automated and personalized communication through CCM can lead to increased customer loyalty and a better overall experience. Read all insights and reviews for UniServe NXT Digital Suite

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2. Quadient Inspire

4.8

I have a full time experience of 11 years using this product, Quadient. I have a very great experience with this product in designing complex documents for major sectors like finance, banking, health, insurance and hotels and automating the document generation and delivery process. Quadient provides very good documentation and educational content which can be used by any intern to get well educated and start working on the projects. Support they provide for any critical production issues is awesome and they have got well experienced technical support who are ready to assist in any scenario. Quadient provides cloud applications like Scaler, Interactive, and In-Home Inspire Messenger which are extensively used by the vendors in automating the delivery and review process. Interactive product is very useful for vendors to review the document in any web browser before handing over the packages for the printing which will avoid any reprints in case of any content mismatches in documents Read all insights and reviews for Quadient Inspire

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3. Adobe Experience Manager Forms

4.3

Overall my experience with Adobe Experience Manager Forms has been great especially when it comes to creating customizable and secure forms. The platform offers powerful features for automating workflows and integrating with other Adobe tools which has been very useful for improving efficiency. Read all insights and reviews for Adobe Experience Manager Forms

Where SmartCOMM Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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4. Papyrus Platform

By ISIS Papyrus Group

4.6

ISIS Papyrus provides us with a solid overall concept for creating our documents (both physical and digital). It is a highly performant platform capable of generating large volumes of print output in a very short time, while also being customizable to specific customer needs. Due to its complexity, expertise or often the support of ISIS Papyrus is required. A migration two years ago from the WebClient (switching from Internet Explorer to Edge) was successful and was carried out together with employees from ISIS Papyrus. To this day, the products continue to be developed and are always kept up to date with the latest technology.Read all insights and reviews for Papyrus Platform

Where SmartCOMM Scored Higher

Easier to integrate and deploy
Better evaluation and contracting

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5. OpenText Communications (Exstream)

4.3

Everyone we work with from sales to support are helpful and friendly. They want to help us succeed. The process to upgrade on prem versions was time consuming. We are currently working to setup the cloud version of Exstream and begin moving our forms and jobs there. It's complex and takes a lot of effort amongst OT prof services, OT tech teams, and our tech/security teams. It's all new and challenging but will bring great benefits, especially in decreasing upgrade times. Read all insights and reviews for OpenText Communications (Exstream)

Where SmartCOMM Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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6. Messagepoint

By Messagepoint

4.4

I have very satisfactory experience with this platform so far. I can do a great job through its user-friendly interface. It gives easy access to its tools for the ease of its users. It has a very simple and easy setup. Besides the fact, that it is a non-technical platform but still it comprises the best features. It helps in performing different marketing strategies by keeping in view the demand and behavior of a customer for better understanding.Read all insights and reviews for Messagepoint

Where SmartCOMM Scored Higher

Better at service and support
Easier to integrate and deploy

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7. Elixir

By Elixir Technologies

3.7

Tango+ is one of the best solution to help our customer to support their digital transformation in customer communications.Read all insights and reviews for Elixir

Where SmartCOMM Scored Higher

Better at service and support
Easier to integrate and deploy

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8. Conga Composer

4

Conga Composer enable a full process digitalization, is integrated in Salesforce and is enoug to manage standard documents Read all insights and reviews for Conga Composer

Where SmartCOMM Scored Higher

Better at service and support
Easier to integrate and deploy

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