Top Medallia Experience Cloud Alternatives & Competitors 2026

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Pisano

Thanks to, many different channels in the products, we are able to reach our customers. It is very important issue to be able to identify a user that we cannot send a survey from one channel and send it from different channel interms of collecting feedback we can hear our customers voices through many different channels.

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2. Qualtrics XM Platform

By Qualtrics

4.5

(191 Ratings)

Qualtrics is a powerful, integrative data broker that has absolutely transformed many business processes on our campus. This platform is much more than a mechanism to facilitate surveys. Its ability to seamlessly integrate with many of the SaaS systems we operate has enabled us to automate an incredible number of every day job functions to enhance the learner experience, provide real-time support, and engage our users in various settings. The true power of Qualtrics is only glimpsed once you start pulling data in real time via its in-survey API calls, branch logic & embedded data, and after-survey workflows. And there is more. Much more.

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Where Medallia Experience Cloud Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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3. Press Ganey Forsta HX Platform

By Press Ganey Forsta

4.6

(119 Ratings)

The service provided is strong; they have a flexible model to accommodate needs of different organizations.

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4. SurveySparrow

By SurveySparrow

4.4

(107 Ratings)

SurveySparrow acts as the voice of our customers. The software simplifies feedback collection and ensures improved customer experience. Through use of the product we are able to manage our online reviews and customer queries in real-time. It allows for progress tracking and comprehensive sentiment analysis.

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Where Medallia Experience Cloud Scored Higher

Better at service and support
Easier to integrate and deploy

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5. Chattermill

By Chattermill

4.5

(86 Ratings)

Overall this product is great for analysing large chunks of qualitative data and is a good starting point for customers who are not doing this already. Enagaged team of account managers who are helpful Relative amount of product innovation and updates

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Where Medallia Experience Cloud Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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6. SurveyMonkey Enterprise

By SurveyMonkey

4.3

(81 Ratings)

The tool is helpful in my work. I use it to gather the client's sentiments. It helps in finding what customers expect from our product and in turn helps in building right products. It is used by our team member in product group in other modules too when quick insights need to be captured directly from the actual users of our product. Helps ensure our thoughts are validated from users before we move ahead and build features.

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Where Medallia Experience Cloud Scored Higher

Better at service and support
Better evaluation and contracting

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7. Jotform Enterprise

By Jotform

4.6

(81 Ratings)

The experience that I have had with jotform is very good. It is friction free, seamless, and super efficient! My favorite part of Jotform is that it is a great alternative to things like Google Forms that require business some very compromising companies.

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Where Medallia Experience Cloud Scored Higher

Better at service and support

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8. Alchemer

By Alchemer

4.5

(80 Ratings)

The product is easy to use, surveys consumers, and collects feedback ratings to help determine how users are engaging with content and improve ratings. Over the past few months, we've been able to easily improve our app store rating and determine what changes need to be made to improve features for users. The customer service team is always happy to help and ensure we're getting the most from our account and our experience.

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Where Medallia Experience Cloud Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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Showing Result 1-8 of 37

1. Pisano

2. Qualtrics XM Platform

3. Press Ganey Forsta HX Platform

4. SurveySparrow

5. Chattermill

6. SurveyMonkey Enterprise

7. Jotform Enterprise

8. Alchemer

Top Alternatives to Medallia Experience Cloud