ServiceNow Digital End-User Experience (DEX) Alternatives

4.4(24 Ratings)

Digital Employee Experience Management Tools

Considering alternatives to ServiceNow Digital End-User Experience (DEX)? See what this market ServiceNow Digital End-User Experience (DEX) users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how ServiceNow Digital End-User Experience (DEX) compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Nexthink Infinity

4.6

Nexthink has proven to be a high-performance solution that delivers deep visibility into the Digital Employee Experience our Enduser which allows our team to go from reactive-only troubleshooting approach to proactive optimization. Nexthink includes automation capabilities which improved significantly our remediation workflows (apart from Intune remediation) across our Windows environments (virtual, non-virtual). Nexthink helps us to reduce our ticket volume which resulted in an increase of our Enduser satisfaction. Apart from the technology aspects, we have a good collaborative partnership with the Nexthink themself.Read all insights and reviews for Nexthink Infinity

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2. ControlUp ONE

4.7

It is difficult to find a vendor that is small enough to be responsive to customers yet large enough to deliver a full-featured stable product. We have used ControlUp since it was a smaller VDI-focused niche tool and though the company has grown significantly they have managed to retain that "small-vendor" responsiveness that makes all the difference when working with a partner to keep systems up and running.Read all insights and reviews for ControlUp ONE

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3. Riverbed Aternity Employee Experience

4.5

Awesome end user/machine management tool I should say, showing lot of customized reports and dashboards. Different types of minor reports are available which really help the IT Guy to solve lot of issues before they become a big issue. All End machine capacities are pre-informed including application-level info.Read all insights and reviews for Riverbed Aternity Employee Experience

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4. SysTrack

By Lakeside Software

4.4

As we are one of the largest consumers of SysTrack, our Lakeside Customer Relations Manager and Customer Success Engineer hold 2 meetings per week to address and provide follow-up to to any questions, issues or feature enhancement requests we may have.Read all insights and reviews for SysTrack

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5. FlexxClient

4.8

This tools provides us best user experience, helping IT teams proactively optimize resources, this toll make the IT team life easy to centralized and control IT systems.Read all insights and reviews for FlexxClient

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6. HP Workforce Experience Platform

By HP

4.4

One central location to manage all of your endpoints with ease and ability of multitasking within different environments Read all insights and reviews for HP Workforce Experience Platform

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7. TeamViewer DEX

4.6

1E/Teamviewer Dex has provided us an automation platform to identify and fix issues across the globe. In cases where further analysis is required post issues identification, the ability to craft log collection for any specific item is key to the resolution process.Read all insights and reviews for TeamViewer DEX

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8. Tanium Autonomous IT Platform

4.6

I have had a very good experience over the past 6 years using Tanium. The platform continues to improve and the user interface continues to become more user friendly. The only thing I wish they would change is to bring back the TAM model. I had weekly meetings with my TAM before and now I don't have those meetings and have to open tickets with support. My company was paying to have a TAM so that we had someone that had specific knowledge of our environment.Read all insights and reviews for Tanium Autonomous IT Platform

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