ServiceNow Digital End-User Experience (DEX) Alternatives

4.3(24 Ratings)

Digital Employee Experience Management Tools

Considering alternatives to ServiceNow Digital End-User Experience (DEX)? See what this market ServiceNow Digital End-User Experience (DEX) users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how ServiceNow Digital End-User Experience (DEX) compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Nexthink Infinity

4.6

The product itself its powerful and the relationship with the CSM team is strong. What I miss sometimes is a more proactive support, bringing external ideas and insight analysis based on the analytics performance on how we set up the product internally, but also market trends. Usually I am the one who starts the conversation around these topics, and when I do I get the support I need, however it would be also good to have a more proactive support from the vendor.Read all insights and reviews for Nexthink Infinity

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2. ControlUp ONE

4.7

It is difficult to find a vendor that is small enough to be responsive to customers yet large enough to deliver a full-featured stable product. We have used ControlUp since it was a smaller VDI-focused niche tool and though the company has grown significantly they have managed to retain that "small-vendor" responsiveness that makes all the difference when working with a partner to keep systems up and running.Read all insights and reviews for ControlUp ONE

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3. Riverbed Aternity Employee Experience

4.5

Awesome end user/machine management tool I should say, showing lot of customized reports and dashboards. Different types of minor reports are available which really help the IT Guy to solve lot of issues before they become a big issue. All End machine capacities are pre-informed including application-level info.Read all insights and reviews for Riverbed Aternity Employee Experience

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4. SysTrack

By Lakeside Software

4.4

As we are one of the largest consumers of SysTrack, our Lakeside Customer Relations Manager and Customer Success Engineer hold 2 meetings per week to address and provide follow-up to to any questions, issues or feature enhancement requests we may have.Read all insights and reviews for SysTrack

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5. FlexxClient

4.8

This tools provides us best user experience, helping IT teams proactively optimize resources, this toll make the IT team life easy to centralized and control IT systems.Read all insights and reviews for FlexxClient

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6. HP Workforce Experience Platform

By HP

4.4

One central location to manage all of your endpoints with ease and ability of multitasking within different environments Read all insights and reviews for HP Workforce Experience Platform

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7. TeamViewer DEX

4.5

Compared to my time utilizing other DEX tool sets - it's different. NOT in any negative way, you just need to really pay attention to their new: Device Refresh, DEX Intelligence - Insights and/or Inventory Insights - Devices - Diagnostics Read all insights and reviews for TeamViewer DEX

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8. Ivanti Neurons for Digital Experience

4.2

Our experience with Ivanti Neurons for Digital experience has been excellent. The platform provides strong visibility, automation and issue detection. It has definitely improved our device management efficiency across the organization.Read all insights and reviews for Ivanti Neurons for Digital Experience

Where ServiceNow Digital End-User Experience (DEX) Scored Higher

Better at service and support

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