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  1. Home
  2. /
  3. HP Workforce Experience Platform
Logo of HP Workforce Experience Platform

HP Workforce Experience Platform

byHP
in Digital Employee Experience Management Tools
4.4

Overview

Product Information on HP Workforce Experience Platform

Updated 1st August 2025

What is HP Workforce Experience Platform?

HP Workforce Experience Platform (WXP) is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices. WXP equips technology leaders with detailed performance insights of PCs, printers, collaboration tools, peripherals, and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. WXP delivers actionable insights to IT teams, allowing them to anticipate problems and resolve them before they impact users. Key features include intelligent diagnostics, predictive analytics, and automated recommendations. By streamlining issue resolution and improving operational visibility, the platform addresses the business challenge of maintaining a seamless digital employee experience across complex IT environments.

HP Workforce Experience Platform Pricing

HP Workforce Experience Platform Product Images

WXP Home Dashboard
WXP Home Dashboard
WXP Experience Score
WXP Experience Score
WXP Active Alerts - Fleet
WXP Active Alerts - Fleet

Overall experience with HP Workforce Experience Platform

ENGINEER
1B - 3B USD, Consumer Goods
FAVORABLE

“Single Platform Enables Alert Prioritisation; High Cost Remains Main Drawback”

5.0
Dec 2, 2025
One central location to manage all of your endpoints with ease and ability of multitasking within different environments
NETWORK & SUPPORT MANAGER
1B - 3B USD, Banking
CRITICAL

“HP Workforce Experience Platform Provides Base Value, Lacks Maturity / Key Features”

3.0
May 8, 2025
Product has a good starting base of WXP modules that focus on visibility of HP hardware. The onboarding of devices to the system and to support channels is seamless.

About Company

Company Description

Updated 13th August 2024

The core focus of the company revolves around the development and provisioning of a diverse set of technological solutions comprising of personal systems, printers, and 3D printing offerings. These services and products are channeled towards stimulating innovation for meaningful contributions to humanity. The firm operates on the philosophy that impactful ideas can emerge from various individuals, locations, and moments, and that a single transformative idea holds the potential to revolutionise the world. It underpins every operational aspect, shaping their approach and dictating the purpose of their efforts.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1939
Head office location
Palo Alto, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.hp.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About HP Workforce Experience Platform
Reviewer Insights for: HP Workforce Experience Platform
Deciding Factors: HP Workforce Experience Platform Vs. Market Average
Performance of HP Workforce Experience Platform Across Market Features

HP Workforce Experience Platform Likes & Dislikes

Like

The ability to view all analytics in one space and not having to move from one device to the next to prioritise alerting

Like

- HP specific insight on what is going on with a device

Like

Advance Analytics and Telemetry, Employee Engagement, UI Integrations

Dislike

This has to be the overall cost, but it is very efficient when deployed correctly

Dislike

Product is in early development and is missing key features that I'd expect in a paid solution - especially 1st party insights. - Unable to give more HP specific context on when a crash has occurred, or what to do to remediate with 1st party software - No automation / ability to deploy driver updates / bios updates / config - WXP timeline is far too broad, needs to be smaller / more frequent timespans - No fleet recommendations for future purchases - Recommendations are very basic vs competitors

Dislike

Customization, Higher Pricing and less Co-creation

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Peer Discussions

HP Workforce Experience Platform Reviews and Ratings

4.4

(51 Ratings)

Rating Distribution

5 Star
53%
4 Star
39%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ENGINEER
    1B-10B USD
    Consumer Goods
    Review Source

    Single Platform Enables Alert Prioritisation; High Cost Remains Main Drawback

    5.0
    Dec 2, 2025
    One central location to manage all of your endpoints with ease and ability of multitasking within different environments
  • PRACTICE HEAD
    1B-10B USD
    Retail
    Review Source

    Positive Feedback for UI Integrations, With Criticism on Co-creation and Customization

    4.0
    Sep 4, 2025
    Overall experience is good and I am happy with the advanced analytics provided by the software and easy onboarding and deployment of the SaaS based platform.
  • SENIOR SYSTEMS ADMIN
    50M-1B USD
    Consumer Goods
    Review Source

    HP Workforce Experience Platform Improves Device Monitoring with Unified Dashboard Features

    4.0
    Nov 21, 2025
    A strategic move to enhance and streamline our organization’s device management. HP Workforce Experience Platform provides us with a unified dashboard for monitoring device health and user experience metrics combined with proactive support capabilities.
  • SENIOR OPERATIONS EXECUTIVE
    1B-10B USD
    Transportation
    Review Source

    HP Proactive insights review

    4.0
    Dec 10, 2025
    The platform provides clear visibility into device health. It lets the user know about the issues beforehand which can be prevented. However, some notifications require manual validation leading to slow resolution. Some of the reports could offer more flexibility.
  • MANAGEMENT
    1B-10B USD
    Media
    Review Source

    Centralized Fleet Visibility With Actionable Insights Faces Slow Data Refresh Issues

    4.0
    Dec 12, 2025
    Helpful Predictive alerts & device insights; setup is complex and some data feels slow or incomplete
...
Showing Result 1-5 of 63

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  • Magic Quadrant for Digital Employee Experience Management Tools

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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