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  3. TeamViewer DEX
Logo of TeamViewer DEX

TeamViewer DEX

byTeamViewer
in
4.4
Market Presence: Digital Employee Experience Management Tools, Software Asset Management Tools

Overview

Product Information on TeamViewer DEX

Updated 21st May 2026

What is TeamViewer DEX?

The TeamViewer DEX platform is a cloud-native, real-time, autonomous DEX solution that fixes digital worker experience issues before they impact users. It removes friction from IT operations, improves compliance, reduces costs, and helps IT deliver personalized digital experiences by bringing the user front and center in the decision-making process. ​

TeamViewer DEX Pricing

TeamViewer DEX Product Images

Installed Applications
Installed Applications
Content Distribution
Content Distribution
Experience Analytics
Experience Analytics

Overall experience with TeamViewer DEX

Systems Administrator
50M - 250M USD, Services (non-Government)
FAVORABLE

“Customized Automations and Fast Results Stand Out in TeamViewer DEX Experience”

5.0
Apr 30, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
DESKTOP SUPPORT SERVICE MANAGER
3B - 10B USD, Insurance (except health)
CRITICAL

“SaaS Migration Leads To Loss Of Important On-Prem Functionality And Features”

2.0
Apr 8, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 7th July 2026

TeamViewer provides software for digital workplace management. Founded in 2005 in Göppingen, Germany, TeamViewer initially developed software for remote access and support. Today, the company serves more than 620,000 companies globally and across industries with AI-powered digital workplace solutions. Organizations use TeamViewer’s software to monitor, manage, and support digital endpoints, helping IT teams maintain business continuity, improve endpoint management, proactively identify and resolve technical issues as well as automate recurring processes. TeamViewer also offers solutions for industrial and frontline work environments that use augmented reality to digitalize manual workflows and provide process guidance in areas such as manufacturing, logistics, maintenance, quality assurance, training, upskilling and field service. Its products integrate with a broad range of third-party technology platforms and enterprise systems.

Company Details

Updated 7th July 2026
Company type
Public
Year Founded
2005
Head office location
Göppingen, Germany
Number of employees
1001 - 5000
Website
http://www.teamviewer.com

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Peer Discussions

TeamViewer DEX Reviews and Ratings

4.4

(84 Ratings)

Rating Distribution

5 Star
55%
4 Star
31%
3 Star
11%
2 Star
4%
1 Star
0%
Why ratings and reviews count differ?
  • Systems Administrator
    50M-1B USD
    Services (non-Government)
    Review Source

    Customized Automations and Fast Results Stand Out in TeamViewer DEX Experience

    5.0
    Apr 30, 2026
    We have come to rely on the TeamViewer DEX platform on a daily basis. It helps us to not only find the information that we need in a timely manner, but to also take corrective actions to make sure our environment stays updated and safe.
  • Systems Administrator
    50M-1B USD
    Services (non-Government)
    Review Source

    Customized Automations and Fast Results Stand Out in TeamViewer DEX Experience

    5.0
    Apr 30, 2026
    We have come to rely on the TeamViewer DEX platform on a daily basis. It helps us to not only find the information that we need in a timely manner, but to also take corrective actions to make sure our environment stays updated and safe.
  • Read All 89 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Digital Employee Experience Management Tools
  • Magic Quadrant for Digital Employee Experience Management Tools
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User Sentiment About TeamViewer DEX
Reviewer Insights for: TeamViewer DEX
Deciding Factors: TeamViewer DEX Vs. Market Average
Performance of TeamViewer DEX Across Market Features

TeamViewer DEX Likes & Dislikes

Like

Personally, I can only narrow it down to two things: the speed of the results, and the ability to customize our own homegrown instructions and automations.

Like

Personally, I can only narrow it down to two things: the speed of the results, and the ability to customize our own homegrown instructions and automations.

Like

Personally, I can only narrow it down to two things: the speed of the results, and the ability to customize our own homegrown instructions and automations.

Dislike

I do wish there was more options on building out computer management groups. I wish we could have different used, unused and rarely used time frames for each product we build policy for on the reclaiming aspect of the product.

Dislike

I do wish there was more options on building out computer management groups. I wish we could have different used, unused and rarely used time frames for each product we build policy for on the reclaiming aspect of the product.

Dislike

I do wish there was more options on building out computer management groups. I wish we could have different used, unused and rarely used time frames for each product we build policy for on the reclaiming aspect of the product.