Overview
Product Information on TeamViewer DEX
What is TeamViewer DEX?
TeamViewer DEX Pricing
Overall experience with TeamViewer DEX
“Premier Dex Platform and Support”
“Accessible Dashboard Aids Efficiency Yet Occasionally Identifies Problems Inaccurately”
About Company
Company Description
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere. With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity. Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About TeamViewer DEX
Reviewer Insights for: TeamViewer DEX
Deciding Factors: TeamViewer DEX Vs. Market Average
Performance of TeamViewer DEX Across Market Features
TeamViewer DEX Likes & Dislikes
For our organization, the ability to script whatever we need in a Powershell like language has been significant in our Dex maturity model. With this capability, we're able to gather data globally using issue indicators, that allow us to identify the scale of any given issue in hours and minutes, not days, weeks or sometimes months.
Works everywhere
This suite is extremely handy for large-scale organizations, helps manage almost every corner of your company or set of companies, wherever there's a device, tracking and solving issues real-time is key nowadays, the industry is absolutely overcrowded with issues and this is where this product comes in to save the day, really like the package they offer and the positive it brings. The team were very helpful and knowledgeable when introducing the services and explaining where every step takes you, really appreciate the effort and outstanding customer service no doubt.
Dashboarding has been a key weakness relative to competitors in this market and users of this product internally, believe they are better served by aa graphic than hard data.
sometimes flags incorrect issues
Nothing to mention here, really liked the product
Top TeamViewer DEX Alternatives
Peer Discussions
TeamViewer DEX Reviews and Ratings
- VP, IT1B-10B USDFinance (non-banking)Review Source
Premier Dex Platform and Support
1E/Teamviewer Dex has provided us an automation platform to identify and fix issues across the globe. In cases where further analysis is required post issues identification, the ability to craft log collection for any specific item is key to the resolution process. - Manager1B-10B USDMiscellaneousReview Source
Suite Enables Real-Time Device Monitoring And Troubleshooting For Large Organizations
One of the best recently introduced packs of solutions for enterprises or large organizations with a wide network of environments - helps manage your IT issues effectively and rapidly, the key features this suite holds are real-time visibility on device performance, automated troubleshooting and a great dashboard of insights into the digital work environment - helping out both IT departments and the end-users. Lets you be in total control of what is happening with your devices across the whole business. - MANAGING DIRECTOR<50M USDIT ServicesReview Source
1E truly is a remediation powerhouse in the DEX landscape
TeamViewer is agile, listens to the market and adapts accordingly - Senior It Manager<50M USDServices (non-Government)Review Source
Continuous Monitoring and Health Scoring Enhance TeamViewer DEX Device Management
TeamViewer DEX is a modern technology to seamlessly proactively manage end user devices and application issues. It monitors usage patterns and health, detects issues and scores them, so IT support can fix them proactively before they impact the end user’s productivity. It can easily integrate with TeamViewer remote desktop application for seamless access for further support - Engineer10B+ USDTransportationReview Source
1E Teamviewer - Device diagnostic usage review
Compared to my time utilizing other DEX tool sets - it's different. NOT in any negative way, you just need to really pay attention to their new: Device Refresh, DEX Intelligence - Insights and/or Inventory Insights - Devices - Diagnostics